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Develop a culture of inclusion and coach a diverse workforce to enable all employees to flourish using this practical guide.
Coaching and developing employees is not a one size fits all activity. Race, gender, class, education, culture and religion can all affect the needs of employees. Coaches, leaders and line managers must address this. Diversity, Inclusion and Belonging in Coaching is a practical guide for coaches, leaders and line managers which explains how to understand different employee needs, identify what experiences can impact these needs and shows how to develop a truly inclusive approach to coaching and employee development. It also covers how to recognize the difference between employees in survival mode as opposed to those who are thriving, feeling psychologically safe and displaying healthy resilience. Packed full of practical tips, tools, case studies, interviews, examples and activities to work through in practice, this book allows coaches, leaders and line managers to create an inclusive culture of belonging and psychological safety to ensure that all employees flourish. There is also specific guidance on how to deal with employee trauma such as prejudice, racism, bullying, burnout, imposter syndrome and grief as well as how to cultivate a system of acceptance and encourage all employees to safely bring their authentic selves to work. Supported by expert advice, personal experience and industry research, this book is crucial reading for all coaches, leaders and managers responsible for talent development.
Published with the Association for Coaching, Diversity in Coaching explores the impact and implication of difference in coaching. The book looks at how coaches can respond to issues of gender, generational, cultural, national and racial difference. Understanding how diversity impacts upon coaching is a crucial element to coaching effectively in today's diverse society and can give coaches the edge when responding to their coachees need. Written by an international team of coaching professionals, the book provides guidance on understanding diversity and how coaches can adapt coaching styles and techniques to meet individual needs, local demands and cultural preferences.It explores the impact and implication of difference in coaching, providing practical information to help coaches respond effectively to issues of diversity.
Diversity and inclusion (D&I) isn’t just an HR exercise – it can make a real different to your team performance too. By making everyone in your team feel like they belong, you’ll be able to boost motivation and productivity. Everyone Included helps you make inclusion, belonging and wellbeing central to your team. By helping everyone feel that they belong, your team will foster genuine inclusion and be ready to adapt and evolve in the future. With a step-by-step plan to design and implement a diversity and inclusion plan that brings results: Where are you now? – Understand your team profile now by conducting a belonging Audit to identify your how inclusive your team is. What do I do next? – Design a D&I plan, including a business case to win support, and identify key metrics to measure its effectiveness How do I keep going? – Ensure your programme continually improves and remains relevant by creating measurements and feedback loops Everyone Included is your comprehensive, step-by-step guide to creating a diversity and inclusion strategy that delivers results for your team.
Discover how to build a sustainable culture of inclusion with a coaching method that shows people that sharing power isn’t the same as losing it. The elephant in the room with diversity work is that people with privilege must use it to allow others equal access to power. This is often why diversity efforts falter—people believe in diversity until they feel that they must give something up. How do we talk them through this shift? La’Wana Harris introduces Inclusion Coaching, a new tool based on cutting-edge research that identifies the stages of preparation, implementation, and “self-work” necessary to help individuals, teams, and organizations build a sustainable culture of inclusion. Harris’s six-stage COMMIT model—Commit to courageous action, Open your eyes and ears, Move beyond lip service, Make room for controversy and conflict, Invite new perspectives, and Tell the truth even when it hurts—provides a proven process for making people aware of their own conscious and unconscious biases and concrete steps to make inclusion an embedded reality. Harris offers managers and diversity coaches new models to empower everyone from employees to CEOs to “do” inclusion and address deep-rooted biases that are often invisible. She addresses the growing need to challenge bias and build authentic cultures where everyone can feel a sense of belonging. “A good read for all concerned with the question of human training, leadership development, and organizational change. It challenges us to think about diversity in more concrete ways to ensure transformative change in organizational leadership and within institutional structures.... The book’s major strength is the focus on concrete and actionable practices to realize the hopes and dreams of genuine inclusion and diversity.” —George J. Sefa Dei, Professor of Social Justice Education, Ontario Institute for Studies in Education, University of Toronto, and Fellow, Royal Society of Canada “A clear, powerful guide through what a growing number of us in the coaching profession believe is imperative to our survival and relevance as a profession.... Through many powerful examples, and with a very calm, incontrovertible voice, La’Wana Harris has made the intersection between coaching and inclusion work crystal clear. Bravo!” —Halli MacNab, PCC, President, Association of Coach Training Organizations, and C.O.O., Accomplishment Coaching
Digital coaching is transforming employee experience and the future of work as we know it. Discover what you need to look for in digital coaching services before signing or renewing a contract with a provider. Digital coaching offers organizations an effective, scalable and personalized approach to employee development that can transform an organization's entire workforce. This technology helps organizations seamlessly schedule, track and manage coaching services as well as evaluate ROI in ways previously unimaginable. The Digital Coaching Revolution is an essential resource for talent management, employee experience, L&D and HR business partners considering or already working with a digital coaching provider, platform or service. Written by Anna Tavis and Woody Woodward, The Digital Coaching Revolution includes information to help you scale digital coaching across your workforce, whether your C-suite is already on board or not. The chapters offer insight into how to determine what will help every company's specific needs, what questions to ask a digital coaching provider before signing or renewing a contract and how to use the data to get more out of this service. With case studies from large organizations that have found success in digital coaching including Visa, CVS and Hilton, this book is the resource you need to upgrade your organization's approaches to employee experience, L&D and broader HR initiatives.
Drawing on a wide range of experiences, Lizana Oberholzer and Derek Boyle clearly define the terms 'coaching' and 'mentoring' before looking at how coaching and mentoring are used in schools to develop teachers. They offer theoretical frameworks, key strategies and principles at each stage to support phase specific development, and explore how these strategies can be used to help teachers to continue to develop to become confident classroom practitioners, as well as future leaders. Lizana and Derek also consider the key challenges and issues mentors and coaches might face. Each chapter explores how coaches and mentors can offer support and provide a safe supportive environment to allow teachers to continue to grow and develop, whatever phase they are in on their learning journey.
This book captures the story of how internal coaching was introduced and has since evolved in the U.S. Federal Government. It provides coaches and government agency leaders with skills and tools to help them implement their own successful coaching programs. Written by leaders in the field, the book follows the stories of several pioneers who have implemented coaching programs in government, aiming to help coaches learn from their mistakes and gain from their wisdom. Filled with interviews, case studies, reflective questions, and how-to action points, each chapter accessibly highlights the successes and failures of each program's journey so that professionals can incorporate these lessons in their own practice. Chapters take readers from the beginning considerations to contemplating the future of their programs, focusing on setting a vision, overcoming issues and challenges, leveraging predictors of success, making key decisions, building foundations for sustainability, and creating continuing education for sustainment of change. Accessible and relatable, these stories will help professionals learn from those that have come before them, helping them begin the groundswell of change effectively and proactively in their own programs. This book is essential reading for coaches and government agency leaders, as well as for any public sector agency and any private sector organization that is interested in implementing coaching.
Meaningful conversations are at the heart of both coaching and good mental health care. This book is a must if you work in the mental health field and want to develop your coaching skills. Using case studies, example techniques and reflective questions, Jenny brings coaching conversations to life and inspires readers to coach well with confidence. The book offers guidance that is accessible to people employed in clinical and non-clinical contexts. The skills learnt can be applied to informal coaching style conversations or to more formal coaching sessions. The book: - Provides an overview of coaching and its importance - Includes step-by-step methods for facilitating great coaching conversations - Examines clinical mental health contexts and the role of coaching in recovery-focused care (with advantages for service users and practitioners) - Considers how coaching approaches benefit the workforce of mental health organizations Jenny uses her knowledge and experience as a psychiatrist and coach to help readers use coaching principles effectively and appropriately in mental health contexts. This book is essential reading for those who support and stretch people to meet their goals in mental health settings and beyond. “This book will be valuable in supporting practitioners in improving their personal effectiveness as organisational leaders, supervisors, managers or clinicians.” Paul Tiffin, Professor of Health Services and Workforce Research, University of York, UK “This is an excellent book about the use of coaching to support mental health.” Mike Slade, Professor of Mental Health Recovery and Social Inclusion, University of Nottingham, UK “The author has written with impressive clarity … I recommend it highly.” Russell Hodgson, Mental Health Nurse and MBCT Teacher Dr. Jenny Forge is a medical doctor and has been a consultant psychiatrist in the NHS for 25 years. She is a professional certified coach and also has a role in training doctors and NHS workforce development. Jenny previously held a post as clinical lecturer in developmental psychiatry at the University of Cambridge, UK. Fifty percent of author royalties from this book are donated to Oxfam.
