Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities

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Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities

Perfect Phrases for the Right Situation, Every Time

Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!

Format: Paperback | 240 pages
Dimensions: 122 x 206 x 13mm | 211g
Publication date: 16 Sep 2007
Publisher: McGraw-Hill Education - Europe
Imprint: McGraw-Hill Professional
Publication City/Country: New York, NY, United States
Language: English
Edition Statement: ed
ISBN10: 0071493042
ISBN13: 9780071493048
Bestsellers rank: 68,098

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