Wilber Winkle Has a Complaint!

1997-06-25
Wilber Winkle Has a Complaint!

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  • Author: John Homans
  • Publisher: Bancroft Press
  • ISBN: 1890862991
  • Category : Humor
  • Languages : en
  • Pages : 445

Is Wilber Winkle a consumer advocate extraordinaire or just a nut with too much time on his hands? Whatever the verdict, this hilarious collection of complaint letters to American corporations and their responses are a laugh-aloud page-turner. Readers everywhere will recognize the beefs that Wilber strives to get to the bottom of: Denny's waitresses disturbing the delicate balance of cream and sugar in their coffee, the disappearance of the almond from the 5th Avenue candy bar, and insulting automotive technicians at Jiffy Lube. After studying Wilber's letter-writing campaigns, readers will learn how to complain the Wilber Winkle Way and translate customer service-ese. An unflinchingly funny look into the world of customer service and one consumer who will not stand for life's little inconveniences.

Library Journal

1997
Library Journal

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  • Author:
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  • ISBN:
  • Category : Libraries
  • Languages : en
  • Pages : 942

The Publishers Weekly

1997
The Publishers Weekly

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  • Author:
  • Publisher:
  • ISBN:
  • Category : American literature
  • Languages : en
  • Pages : 1314

The Library Journal

1997
The Library Journal

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  • Author:
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  • ISBN:
  • Category : Libraries
  • Languages : en
  • Pages : 774

Includes, beginning Sept. 15, 1954 (and on the 15th of each month, Sept.-May) a special section: School library journal, ISSN 0000-0035, (called Junior libraries, 1954-May 1961). Also issued separately.

Netscape Communicator 4 For Dummies

1997-08-08
Netscape Communicator 4 For Dummies

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  • Author: Paul Hoffman
  • Publisher: For Dummies
  • ISBN: 9780764500534
  • Category : Computers
  • Languages : en
  • Pages : 386

Free Netscape Communicator "Cheat Sheet" Inside! Use Netscape Communicator to Visit Web Sites, Access Newsgroups, and Download Files from FTP Sites The World Wide Web is the hottest place on the Internet. This book shows you how to use Netscape Communicator and its popular Navigator Web browser to find information, download files, send e-mail, read Usenet news, participate in online chats, build Web pages, and much more! Whether you're a Mac or Windows user, you will find what you need with Netscape Communicator™ 4 For Dummies®. Ask for IDG Books' …For Dummies® Books, the Fun and Easy Way to Find Out About Computers. Also look for IDG Books' The Internet For Dummies®, 4th Edition, the fun and easy to find out about the Internet, and Creating Web Pages For Dummies®, 2nd Edition, the fast and friendly way to create your own Web page. Inside, find helpful advice on how to: Get your PC up and running on the Web Create your own Web site using Communicator's built-in HTML editor: Composer Customize Communicator to look and act how you want Send and receive e-mail using Communicator's Messenger mail client Visit the best places on the Web today Interact with newsgroups using Netscape Collabra

Michigan School Moderator

1898
Michigan School Moderator

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  • Author:
  • Publisher:
  • ISBN:
  • Category : Education
  • Languages : en
  • Pages : 648

The Scarlet Letter

1904
The Scarlet Letter

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  • Author:
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  • ISBN:
  • Category :
  • Languages : en
  • Pages : 290

Forthcoming Books

1997
Forthcoming Books

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  • Author: Rose Arny
  • Publisher:
  • ISBN:
  • Category : American literature
  • Languages : en
  • Pages : 2218

My Ántonia

1918
My Ántonia

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  • Author: Willa Cather
  • Publisher: Houghton Mifflin
  • ISBN:
  • Category : Czech Americans
  • Languages : en
  • Pages : 406

A New York lawyer remembers his boyhood in Nebraska and his friendship with a pioneer Bohemian girl.

The Southerner's Handbook

2013-10-29
The Southerner's Handbook

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  • Author: Editors of Garden and Gun
  • Publisher: Harper Collins
  • ISBN: 0062242423
  • Category : Reference
  • Languages : en
  • Pages : 341

Whether you live below the Mason Dixon Line or just wish you did, The Southerner’s Handbook is your guide to living the good life. Curated by the editors of the award-winning Garden & Gun magazine, this compilation of more than 100 instructional and narrative essays offers a comprehensive tutorial to modern-day life in the South. From Food and Drink to Sporting & Adventure; Home & Garden to Style, Arts & Culture, you'll discover essential skills and unique insight from some of the South’s finest writers, chefs, and craftsmen—including the secret to perfect biscuits, how to wear seersucker, and to the right way to fall off of a horse. You'll also find: Roy Blount Jr. on telling a great story; Julia Reed on the secrets of throwing a great party; Jonathan Miles on drinking like a Southerner; Jack Hitt on the beauty of cooking a whole hog; John T Edge on why Southern food matters; and much more. As flavorful, authentic, and irresistible as the land and the people who inspire it, The Southerner's Handbook is the ultimate guide to being a Southerner (no matter where you live).