When Empathy Fails

2018-03-12
When Empathy Fails

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  • Author: Kathy Marshack
  • Publisher: Createspace Independent Publishing Platform
  • ISBN: 9781979969000
  • Category :
  • Languages : en
  • Pages : 554

Have you ever... - Felt victimized, been swindled or lied to by your best friend; - Loaned money to loved ones who squandered the gift and never paid you back; - Had to fight unscrupulous prosecutors for your freedom; - Been forced to defend yourself from your vengeful ex or your ungrateful children; - Bumped into a beguiling, but shifty, stranger? If so, you've crossed paths with someone operating with Empathy Dysfunction (EmD). In this book, psychologist, Dr. Kathy Marshack, helps you not only understand why this is happening, but how to protect yourself from those hell-bent on destroying you. Narcissists, sociopaths, addicts, brain injured, autistics, a vengeful ex, corrupt city officials and greedy neighbors. What do these people have in common? According to Licensed Psychologist, Dr. Kathy Marshack, they all lack empathy. She ought to know. She endured a 12-year perfect storm of divorce, lawsuits, assaults, cyberstalking, false arrests, predatory prosecution, and the loss of her children to parental alienation. Throughout all these experiences she noticed there was a common theme, namely people with Empathy Dysfunction (EmD). Dr. Kathy Marshack does more than share her unbelievable true story, she shares: - Hard-learned lessons on how to stand up for yourself when dealing with people who could literally care less about you. - A way to identify those with a dysfunctional lack of empathy using the new Empathy Dysfunction Scale (EmD Scale), so you can shield yourself from the destruction they leave in their wake. - Clues you should never ignore for your own safety - like a rotten neighbor, friends who start believing the nasty gossip spread by your ex-partner, or a nagging feeling you're being watched. Pay attention, it may be because "they" really are out to get you. - Warrior training to protect yourself from dangerous people. If you've been hurt just once, or maybe too many times to count, by a person with EmD, apply the warrior training in this book, increase your own empathy to a higher level, and reclaim the beautiful life you are meant to live.

The War for Kindness

2021-01-21
The War for Kindness

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  • Author: Jamil Zaki
  • Publisher: Robinson
  • ISBN: 9781472139344
  • Category :
  • Languages : en
  • Pages : 272

Against Empathy

2016-12-06
Against Empathy

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  • Author: Paul Bloom
  • Publisher: HarperCollins
  • ISBN: 0062339354
  • Category : Psychology
  • Languages : en
  • Pages : 304

New York Post Best Book of 2016 We often think of our capacity to experience the suffering of others as the ultimate source of goodness. Many of our wisest policy-makers, activists, scientists, and philosophers agree that the only problem with empathy is that we don’t have enough of it. Nothing could be farther from the truth, argues Yale researcher Paul Bloom. In AGAINST EMPATHY, Bloom reveals empathy to be one of the leading motivators of inequality and immorality in society. Far from helping us to improve the lives of others, empathy is a capricious and irrational emotion that appeals to our narrow prejudices. It muddles our judgment and, ironically, often leads to cruelty. We are at our best when we are smart enough not to rely on it, but to draw instead upon a more distanced compassion. Basing his argument on groundbreaking scientific findings, Bloom makes the case that some of the worst decisions made by individuals and nations—who to give money to, when to go to war, how to respond to climate change, and who to imprison—are too often motivated by honest, yet misplaced, emotions. With precision and wit, he demonstrates how empathy distorts our judgment in every aspect of our lives, from philanthropy and charity to the justice system; from medical care and education to parenting and marriage. Without empathy, Bloom insists, our decisions would be clearer, fairer, and—yes—ultimately more moral. Brilliantly argued, urgent and humane, AGAINST EMPATHY shows us that, when it comes to both major policy decisions and the choices we make in our everyday lives, limiting our impulse toward empathy is often the most compassionate choice we can make.

Trampled by Unicorns

2020-10-06
Trampled by Unicorns

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  • Author: Maelle Gavet
  • Publisher: John Wiley & Sons
  • ISBN: 1119730643
  • Category : Business & Economics
  • Languages : en
  • Pages : 224

A Wall Street Journal Bestseller An insider’s revealing and in-depth examination of Big Tech’s failure to keep its foundational promises and the steps the industry can take to course-correct in order to make a positive impact on the world. Trampled by Unicorns: Big Tech’s Empathy Problem and How to Fix It explores how technology has progressed humanity’s most noble pursuits, while also grappling with the origins of the industry’s destructive empathy deficit and the practical measures Big Tech can take to self-regulate and make it right again. Author Maëlle Gavet examines the tendency for many of Big Tech’s stars to stray from their user-first ideals and make products that actually profoundly damage their customers and ultimately society. Offering an account of the world of tech startups in the United States and Europe—from Amazon, Google, and Facebook to Twitter, Airbnb, and Uber (to name a few)—Trampled by Unicorns argues that the causes and consequences of Big Tech’s failures originate from four main sources: the Valley’s cultural insularity, the hyper-growth business model, the sector’s stunning lack of diversity, and a dangerous self-sustaining ecosystem. However, the book is not just an account of how an industry came off the rails, but also a passionate call to action on how to get it back on track. Gavet, a leading technology executive and former CEO of Ozon, an executive vice president at Priceline Group, and chief operating officer of Compass, formulates a clear call to action for industry leaders, board members, employees, and consumers/users to drive the change necessary to create better, more sustainable businesses—and the steps Western governments are likely to take should tech leaders fail to do so. Steps that include reformed tax codes, reclassification of platforms as information companies, new labor laws, and algorithmic transparency and oversight. Trampled by Unicorns’ exploration of the promise and dangers of technology is perfect for anyone with an interest in entrepreneurship, tech, and global commerce, and a hope of technology’s all-empowering prospect. An illuminating book full of insights, Trampled by Unicorns describes a realistic path forward, even as it uncovers and explains the errors of the past. As Gavet puts it, “we don’t need less tech, we need more empathetic tech.” And how that crucial distinction can be achieved by the tech companies themselves, driving change as governments actively pave the road ahead.

Infant Crying

2012-12-06
Infant Crying

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  • Author: C.F.Z. Boukydis
  • Publisher: Springer Science & Business Media
  • ISBN: 1461323819
  • Category : Psychology
  • Languages : en
  • Pages : 385

The cries of infants and children are familiar to essentially all adults, and we all have our own common sense notions of the meanings of various cries at each age level. As is often the case, in the study of various aspects ofhuman behavior we often investigate what seems self evident to the general public. For example,if an infant cries, he or she needs atttention;if the cry is different than usual, he or she is sick; and when we areupsetby othermatters, children's crying can be very annoy ing. As a pediatric clinician often faced with discussing with parents their concerns or lack of them with respect to their children's crying, these usual commonsense interpretations were frequently inadequate. As this book illustrates, when we investigate such everyday behaviors as children's crying and adults' responses to crying, the nature of the problem becomes surprisingly complex. As a pediatrician working in the newborn nursery early in my career, I knew from pediatric textbooks and from nursery nurses, that newborn infants with high, piercing cries were often abnormal. In order to teach this interestingphenomenon to others and tounderstand under what circumstances it occurred, I found I needed to know what consti tuted a high-pitched cry or even a normal cry, for that matter, and how often this occurred with sick infants. Certainly I saw sick infants who did not have high-pitched cries, but I still wonderedif their cries were deviant in some other way.

On the Problem of Empathy

2013-12-11
On the Problem of Empathy

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  • Author: Waltraut Stein
  • Publisher: Springer
  • ISBN: 9401771278
  • Category : Philosophy
  • Languages : en
  • Pages : 133

Empathy at Scale

2020-01-17
Empathy at Scale

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  • Author: Dana Publicover
  • Publisher: Lulu.com
  • ISBN: 1794802088
  • Category : Business & Economics
  • Languages : en
  • Pages : 130

How many times have you experienced organizational change that is, at best, a rebrand and business as usual at worst? To create real change, real change must occur. The way we work isn't working. Employees wear too many hats and spend all their time putting out fires instead of strategizing a brilliant future. Innovation is just a word in our tagline. We're looking for the Next Big Thing, but we can't afford to take a risk on anything different.It's time to try a new approach to problem-solving using tools already at your disposal. To understand the root cause of problems (and predict the impact of your solution), you must empathize with your user-your customer, your member, your client or even your employee. This book will teach you how to empathize with anyone and run a full-scale empathy study to collect actionable, qualitative data. You'll also learn problem-solving methods and ways to prove ideas early on to avoid costly mistakes down the line.If you find yourself with unsolvable problems and you're open to trying new ways of thinking, Empathy at Scale is the impetus you've been waiting for. Dana Publicover brings knowledge from years in startup business development, product design, user research and design thinking facilitation to show that there is always a creative solution-and it's not going to come out of routine brainstorms. Because if you could sit and think up a solution, you'd have the answer by now. This book is for anyone who knows it's time to change the way they work, who wants to change but isn't sure how, and who believes their work gets in the way of their job. REVIEWS: "Companies are beginning to realize that what is missing from their development process is a real understanding of the audiences they serve. Teams looking to gain that understanding should look to Empathy at Scale for a practical playbook to get people out of their own heads to better see into others'. Publicover has a wide variety of examples and tips to build empathy, a critical skill in the 21st century." - Gretchen Anderson, author of Mastering Collaboration "Dana's understanding of empathy and it's vital role in product and service design is as comprehensive and well-delivered in this book as any place you can find. She has rightfully put the horse in front of the cart which is the opposite of what most design thinkers do. This book is a guide to save time, save money, and create what your customers want and will use." -Cam Marston, President, Generational Insights.

Mindwise

2015-01-06
Mindwise

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  • Author: Nicholas Epley
  • Publisher: Vintage
  • ISBN: 030774356X
  • Category : Psychology
  • Languages : en
  • Pages : 274

Winner of the 2015 Book Prize for the Promotion of Social and Personality Science (Society for Personality and Social Psychology) Why are we sometimes blind to the minds of others, treating them like objects or animals instead? Why do we talk to our cars, or the stars, as if there is a mind that can hear us? Why do we so routinely believe that others think, feel, and want what we do when, in fact, they do not? And why do we think we understand our spouses, family, and friends so much better than we actually do? In this illuminating book, leading social psychologist Nicholas Epley introduces us to what scientists have learned about our ability to understand the most complicated puzzle on the planet—other people—and the surprising mistakes we so routinely make. Mindwise will not turn others into open books, but it will give you the wisdom to revolutionize how you think about them—and yourself.

The Gap Between Us

2020
The Gap Between Us

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  • Author: Raz Bauminger
  • Publisher:
  • ISBN:
  • Category :
  • Languages : en
  • Pages :

Much previous research indicate that people are more egocentric than they like to believe, and that emotional reactions to others tend to be wrong and biased. In particular, people often have difficulty bridging the gap between their perspective to the other's. Most of the research on empathy and perspective taking has focused on the perspective-taker, but the person whose perspective is taken has not been addressed directly. In order to address this gap, the currentstudy sought to examine the emotional consequences of the experience of empathic failure. Moreover the study aimed at examining the role of psychological factors, namely, selfcriticism, need for closure, need for cognition and low levels of self-concept clarity, as moderators which will amplify the effect of empathic failure on negative affect and need forself-reflection. Finally, we were interested to learn about the participants' inquires following the interaction. -- From the Abstract.

On the Problem of Empathy

1970
On the Problem of Empathy

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  • Author: Stein E.
  • Publisher:
  • ISBN:
  • Category :
  • Languages : en
  • Pages : 0