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Phil M. Jones has trained more than two million people across five continents and over fifty countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.
In Exactly What To Say for Real Estate Agents, Phil M. Jones, Chris Smith, and Jimmy Mackin provide 30 Magic Words to help with the most common, critical, and difficult conversations real estate agents have today. If you are open-minded to a better way of selling, this book is for you.
The sales guide for non-sales professionals Exactly How to Sell walks you through a tried and true process that draws on time tested methods that are designed to attract and keep more customers. No matter what you are selling (yourself, your product or your services) this simple read is certain to provide you actionable strategies to deliver you more of the sales results you are looking for. Inside, Phil M. Jones writes from experience and explains how to get more customers and keep them all happy—while they’re spending more money, more often. Using simple, practical, and easy-to-implement methods in line with the modern business landscape, Phil educates and guides you, giving you the confidence you need to develop the skills you need to win more business. Boost your salesmanship to support your core profession Create intent in a buyer and scenarios where everybody wins Choose your words wisely and present like a pro Overcome the indecision in your customers and close more sales Manage your customer base and have them coming back for more If you want to up your sales game, Exactly How to Sell shows you how.
Stop Counting Conversations and Make More Conversations Count The most powerful tool for influencing and persuading others to take action isn’t technology: it’s your words. The words you speak have the power to create opportunities, empower behavioural change, inspire action, and truly impact the decision making process. Yet, too few people wield them with real purpose and honed skill. In this new, expanded desktop edition of international speaker Phil M. Jones’s runaway bestseller, Exactly What to Say, you’ll learn exactly what to say, when to say it, and how to make it count—and better still, be guided through a framework to make the book your own by crafting tailor made examples for your own unique circumstances. You’ll discover the twenty-two simple and indispensable phrases that can be easily woven into your everyday exchanges, along with three brand new sequences of Magic Words, and increased examples to demonstrate application in both sales and non-sales environments. Whether you’re discovering Exactly What to Say for the first time, or are looking to deepen your word mastery, this beautifully designed hardcover provides you with the tools you need to start changing your WORDS so that you can change your WORLD!
Without trust, people and businesses fail. Trusted Leader provides a framework for building trust so that you and your organizations can perform at your best. “A lack of trust is your biggest expense,” says Wall Street Journal bestselling author David Horsager. Without trust, transactions cannot occur. Without trust, influence is destroyed. Without trust, leaders lose their people. Trust can be either your most vulnerable weakness or your greatest asset. Horsager introduces readers to his Eight Pillars of Trust through the journey of a senior leader who thought success was certain. Follow CEO Ethan Parker as he discovers the power of trust and how to apply it amid the complexities of leadership, change, and culture transformation. The Eight Pillars of Trust (Clarity, Compassion, Character, Competency, Commitment, Connection, Contribution, and Consistency) are based on Horsager's original research and extensive experience working with Fortune 500 companies and top government agencies around the globe. In addition to the business parable, this book is rich in practical advice for implementing each of the Eight Pillars. You will learn strategies to increase alignment, overcome attrition, and get absolutely clear on executing your top priorities. Horsager offers a road map for how to become the most trusted expert in your industry.
"What to Say Next reminds readers that hope can be found in unexpected places." –Bustle From the New York Times bestselling author of Tell Me Three Things comes a story about two struggling teenagers who find an unexpected connection just when they need it most. Nicola Yoon, the bestselling author of Everything, Everything, calls it "charming, funny, and deeply affecting." Sometimes a new perspective is all that is needed to make sense of the world. KIT: I don’t know why I decide not to sit with Annie and Violet at lunch. It feels like no one here gets what I’m going through. How could they? I don’t even understand. DAVID: In the 622 days I’ve attended Mapleview High, Kit Lowell is the first person to sit at my lunch table. I mean, I’ve never once sat with someone until now. “So your dad is dead,” I say to Kit, because this is a fact I’ve recently learned about her. When an unlikely friendship is sparked between relatively popular Kit Lowell and socially isolated David Drucker, everyone is surprised, most of all Kit and David. Kit appreciates David’s blunt honesty—in fact, she finds it bizarrely refreshing. David welcomes Kit’s attention and her inquisitive nature. When she asks for his help figuring out the how and why of her dad’s tragic car accident, David is all in. But neither of them can predict what they’ll find. Can their friendship survive the truth? Named a Best Young Adult Novel of the Year by POPSUGAR “Charming, funny, and deeply affecting all at the same time.” –Nicola Yoon, #1 New York Times bestselling author of Everything, Everything and The Sun Is Also a Star “Heartfelt, charming, deep, and real. I love it with all my heart.” –Jennifer Niven, New York Times bestselling author of All the Bright Places
Years of experience as a magician taught Tim David that real magic is all about words, and the way they influence the minds of the audience. What sets a professional magician apart from an amateur are people skills like communication, influence, and engagement—skills that are also effective in the workplace. By applying seven “magic” words in a business setting, David offers tools for effective and persuasive communication. You will learn: The secret word that Harvard psychologists discovered is the key to unlocking human motivation How one very special word (spoken only inside your mind) mysteriously has a profound positive impact on those around you The number one mistake that managers make during 1-on-1’s, and the one simple word that can fix it all What Dale Carnegie dubs “the sweetest sound in any language” How one tiny word can instantly change someone’s mind for the better The single word that an in-depth study of thousands of hours of call center recordings revealed as the quickest way to reduce differences and calm people down How the infamous “But Eraser” works and why so many people mess it up The REAL magic behind the word “thanks” The seven words: Magic Word #1 – Because Magic Word #2 – "Name" Magic Word #3 – If Magic Word #4 - But Magic Word #5 - Absolutely Magic Word #6 - Thanks Magic Word #7 - Help
We're all selling something every day, whether at work or closer to home. But with advanced technology and mass competition, it's never been harder to capture people's attention. That's why we need to develop our sales mind: mastering our innate selling skills will help us cut through the noise in any situation. Drawing on the wisdom of psychology, mindfulness and cultural history, as well as a lifetime in sales, Helen Kensett has created 48 beautifully illustrated tools to help you: - become more focused, and develop a more mindful approach - gather crucial knowledge about your buyer, market and what you're selling - identify and communicate clearly the key aspects of your pitch - up your creativity, generate the best ideas and close the deal. From quick tricks for getting focused to simple skills like writing killer emails, Sales Mind is full of practical tools, real world tips and psychological insights to help you improve your selling at every step.
"This book offers you a gift more precious than money--it will enable you to say in six minutes what used to take you twenty." --Say It in Six Say It in Six is the freshest, fastest, most timely book on making presentations since the invention of the stopwatch. In crisp words by Ron Hoff and wonderful illustrations by Barrie Maguire, Say It in Six will help take the clutter and claptrap out of meetings that waste millions of dollars in time every working day. The book gets down to business in a hurry: * Example: You'll learn how to "dump the junk" that makes most speeches about as buoyant as the Titanic. * You'll learn a "high wire" structure that starts every speech with a crackle and closes with a 30-second bid for interaction. * You'll be interacting with the author on almost every page. Example: Ron Hoff takes a first-class 12-minute speech by a speaker you'll recognize--cuts it down to six minutes--and asks you to vote for "long" or "short" on the basis of which one communicates the very same message. * If you've ever had a bad dream about Traffic Court, you'll find that Say It in Six gives you a six-minute plan that will usher you right past the judge without denting your wallet or taunting your blood pressure. . * Maybe, best of all, Say It in Six could help you hold your job through a sudden siege of downsizing. Here's a book that moves fast--that knows what it's against (wasting time) --and knows what it's for (communications that illuminate smart decisions). If you read Ron Hoff's first book, I Can See You Naked, you know this isn't going to be some ordinary, run-of-the-mill, stone-gray book on making presentations. It's fast, visual, and fun. Like a winning presentation should be.
