Crucial Conversations-a revolutionary best seller on communication when stakes are high. Crucial Conversations ...in 30 minutes is the essential guide to quickly understanding the important lessons outlined in the best-selling book, Crucial Conversations. Understand the key ideas of Crucial Conversations in a fraction of the time, using this guide's: Concise synopsis, which examines the principles of Crucial Conversations In-depth analysis of key concepts, such as "Healthy Dialogue," "Creating Mutual Purpose," and "Crucial Conversations" Insightful background on authors Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler and the origins of the book Extensive glossary, recommended reading list, and bibliography In Crucial Conversations, authors Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler explain how to create meaningful dialogue that leads to productive outcomes. Initially setting out to investigate crucial moments, the authors wanted to identify the key instances when people's behaviors and actions dramatically affected their personal and professional lives. In their research, they learned that most life-changing moments occur around emotionally and politically risky interactions; thus, an individual's success depends on his or her ability to handle crucial conversations when emotions are charged and stakes are high. Relying on years of research and thousands of testimonials, the authors explain how to develop mutual purpose and respect, create an atmosphere of safety, and explore motivations to teach you to have conversations that will improve businesses, relationships, and personal health. Crucial Conversations describes the paths that lead to self-destructive and explosive conversations, provides insight and practices for avoiding them, and illuminates the warning signs that a conversation may devolve. A collaboration of expertise, Crucial Conversations offers practical advice and teaches people the skills they need to handle difficult conversations successfully and achieve maximum results. About the 30 Minute Expert Series The 30 Minute Expert Series is designed for busy individuals interested in exploring a book's ideas, history, application, and critical reception. The series offers detailed analyses, critical presentations of key ideas and their application, extensive reading lists for additional information, and contextual understanding of the work of leading authors. Designed as companions to the original works, the 30 Minute Expert Series enables readers to develop expert knowledge of important works ...in 30 minutes. As with all books in the 30 Minute Expert Series, this book is intended to be purchased alongside the reviewed title, Crucial Conversations: Tools for Talking When Stakes Are High.