PDF You're Smarter Than They Make You Feel Download
- Author: Paula J. Caplan
- Publisher: New York : Free Press ; Toronto : Maxwell Macmillan Canada
- ISBN:
- Category : Psychology
- Languages : en
- Pages : 232
This is a book for anyone who has sought help from a doctor, lawyer, teacher, auto mechanic, or other expert, and ended up no better off and left with a sense of powerlessness. Caplan discusses the strategies experts typically use to intimidate clients, their reasons for doing so, and provides a wealth of counterstrategies.