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This work covers a variety of library topics that are truly relevant to the day-to-day job, such as management, administration, and marketing.
Mark McCormack, dubbed 'the most powerful man in sport', founded IMG (International Management Group) on a handshake. It was the first and is the most successful sports management company in the world, becoming a multi-million dollar, worldwide corporation whose activities in the business and marketing spheres are so diverse as to defy classification. Here, Mark McCormack reveals the secret of his success to key business issues such as analysing yourself and others, sales, negotiation, time management, decision-making and communication. What They Don't Teach You at Harvard Business School fills the gaps between a business school education and the street knowledge that comes from the day-to-day experience of running a business and managing people. It shares the business skills, techniques and wisdom gleaned from twenty-five years of experience.
In this practical and funny book, an experienced teaching consultant offers many creative strategies for dealing with typical problems. Original, useful, and hopeful, this book reminds you that teaching what you don’t know, to students whom you may not understand, is not just a job. It’s an adventure.
Louis L’Amour has been best known for his ability to capture the spirit and drama of the authentic American West. Now he guides his readers to an even more distant frontier—the enthralling lands of the twelfth century. Warrior, lover, and scholar, Kerbouchard is a daring seeker of knowledge and fortune bound on a journey of enormous challenge, danger, and revenge. Across Europe, over the Russian steppes, and through the Byzantine wonders of Constantinople, Kerbouchard is thrust into the treacheries, passions, violence, and dazzling wonders of a magnificent time. From castle to slave galley, from sword-racked battlefields to a princess’s secret chamber, and ultimately, to the impregnable fortress of the Valley of Assassins, The Walking Drum is a powerful adventure in an ancient world that you will find every bit as riveting as Louis L’Amour’s stories of the American West.
Enjoy three installments together of the New York Times bestselling Dork Diaries series about Nikki Maxwell, who chronicles the highs and lows of middle school life in her diaries with text and art! The boxed set will include the first three books of the bestelling Dork Diaries series, which chronicles the oh-so-fabulous life of Nikki Maxwell as she navigates the halls of middle school, mean girls, BFF drama and first crushes. Package will include: Dork Diaries #1: Tales From a Not-So-Fabulous Life Dork Diaries #2: Tales from a Not-So-Popular Party Girl Dork Diaries #3: Tales from a Not-So-Talented Pop Star
"Provides a snapshot of the current state of critical information literacy as it is enacted and understood by academic librarians"--
The Daily 5: Fostering Literacy in the Elementary Grades, Second Edition retains the core literacy components that made the first edition one of the most widely read books in education and enhances these practices based on years of further experience in classrooms and compelling new brain research. The Daily 5 provides a way for any teacher to structure literacy (and now math) time to increase student independence and allow for individualized attention in small groups and one-on-one. Teachers and schools implementing the Daily 5 will do the following: Spend less time on classroom management and more time teaching Help students develop independence, stamina, and accountability Provide students with abundant time for practicing reading, writing, and math Increase the time teachers spend with students one-on-one and in small groups Improve schoolwide achievement and success in literacy and math. The Daily 5, Second Edition gives teachers everything they need to launch and sustain the Daily 5, including materials and setup, model behaviors, detailed lesson plans, specific tips for implementing each component, and solutions to common challenges. By following this simple and proven structure, teachers can move from a harried classroom toward one that hums with productive and engaged learners. What's new in the second edition: Detailed launch plans for the first three weeks Full color photos, figures, and charts Increased flexibility regarding when and how to introduce each Daily 5 choice New chapter on differentiating instruction by age and stamina Ideas about how to integrate the Daily 5 with the CAFE assessment system New chapter on the Math Daily 3 structure
An advanced course in street-smart business tactics from the bestselling author of What They Don’t Teach You At Harvard Business School. The key to executive success is innovation, and if you want to keep up with today’s fast-paced global economy, you’d better keep up with Mark McCormack. Now, one of America’s hottest entrepeneurs teaches you how to sell more, manage better, and get the job done in the ’90s. What They Still Don’t Teach You At Harvard Business School is a straight-talking, hard-hitting, practical guide to getting organized, moving ahead, and gaining the competitive edge. Here are a superstar businessman’s powerful winning strategies for buying, selling, managing, and negotiating that will give you the advantage no matter what the situation—in even the toughest business environments. • How to land your first great job—and four ways to prove your worth for a higher salary. • Ten ways careers (and companies) get stalled—and how to get them started again. • The five attributes of a winner: how to make the most of limited opportunities. • The keys to corporate culture: leadership, management, and networking. • The ten commandments of street smarts. • The seven most dangerous people in your company . . . and much more! Mark McCormack’s uniquely successful management style offers savvy advice for executives and executives-to-be on every rung of the corporate ladder. Now you no longer have to struggle to keep up with the competition—they’ll be struggling to keep up with you!
For over 22 years, Steve Albrecht has trained thousands of library employees around the country on the dos and don’ts of handling challenging, entitled, eccentric, demanding, harassing, or even threatening patrons. His articles, blogs, podcasts, and keynote speeches have helped empower equip library employees at all levels to be more empowered, assertive, and confident when helping users who are struggling with homelessness, mental health issues, trauma backgrounds, and substance use problems. The Safe Library offers practical and realistic tools which will make every library facility a better, safer place to work. Readers will learn: de-escalation skills, communication tools safe workplace habits security measures personal protection methods, and, how to activate one’s best customer service skills, even under stress. This book provides advice and support to help library employees best deal with sexually harassing patrons, unruly groups of students, thieves, Internet hogs, and others who can disrupt the safe library environment. It offers best practices for helping patrons experiencing homelessness to follow library rules while staff treat them with dignity and respect; helping staff stay motivated to deal with the same challenging patrons and their accompanying demands, day after day; protecting smaller or rural library facilities and keeping one-room, one-librarian facilities safe; working more effectively with onsite security guards and responding law enforcement officers, to create more consistent responses; and using daily, monthly, quarterly, and yearly facility security checklists to regularly assess the state of your buildings and IT systems. This book is for all levels of library employees, from longtime staffers to part-timers and even library volunteers. It will especially appeal to library directors, managers, and supervisors who have to manage different types of staffs and patrons in different types of facilities, ranging from downtown locations to rural library buildings. Here's the book that answers the most common (and even uncommon) user behavior and customer service questions, or as many attendees have said after experiencing Steve’s dynamic training programs, “Here’s what they don’t teach you in library school.”
