The Toyota Way to Lean Leadership: Achieving and Sustaining Excellence through Leadership Development

2011-11-21
The Toyota Way to Lean Leadership: Achieving and Sustaining Excellence through Leadership Development

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  • Author: Jeffrey K. Liker
  • Publisher: McGraw Hill Professional
  • ISBN: 0071780793
  • Category : Business & Economics
  • Languages : en
  • Pages : 272

The Missing Link to Toyota-Style Success—LEAN LEADERSHIP Winner of the 2012 Shingo Research and Professional Publications Award “This great book reveals the secret ingredient to lean success: lean leadership. Not only is it a pleasure to read, but it is also deep and enlightening. This book is an absolute must-read for anyone interested in lean: it’s both an eye opener and a game changer.” —Michael Ballé, Ph.D., coauthor of The Gold Mine and The Lean Manager “This will immediately be recognized as the most important book ever published to understand and guide ‘True North Lean’ and the goal of perpetual business excellence.” —Ross E. Robson, President and CEO, DnR Lean, LLC, and the original Director of The Shingo Prize “An excellent book that will shape leadership development for decades to come.” —Karen Martin, Principal, Karen Martin & Associates, and author of The Kaizen Event Planner About the Book: TOYOTA. The name signifies greatness— world-class cars and game-changing business thinking. One key to the Toyota Motor Company’s unprecedented success is its famous production system and its lesser-known product development program. These strategies consider the end user at every turn and have become the model for the global lean business movement. All too often, organizations adopting lean miss the most critical ingredient—lean leadership. Toyota makes enormous investments in carefully selecting and intensively developing leaders who fit its unique philosophy and culture. Thanks to the company’s lean leadership approach, explains Toyota Way author Jeffrey Liker and former Toyota executive Gary Convis, the celebrated carmaker has set into motion a drive for continuous improvement at all levels of its business. This has allowed for: Constant growth: Toyota increased profitability for 58 consecutive years—slowing down only in the face of 2008’s worldwide financial difficulties, the recall crisis, and the worst Japanese earthquake of the century. Unstoppable inventiveness: Toyota’s approach to innovative thinking and problem solving has resulted in top industry ratings and incredible customer satisfaction, while allowing the company to weather these three crises in rapid succession and to come out stronger. Strong branding and respect: Toyota’s reputation was instrumental in the company’s ability to withstand the recalls-driven media storm of 2010. But what looked to some to be a sinking ship is once again running under a full head of steam. Perhaps the Toyota culture had weakened, but lean leadership was the beacon that showed the way back. In fact, writes Liker, the company is “as good and perhaps a better model for lean leadership than it ever has been.” of innovation and growth. Yet, Industry Week reports that just 2 percent of companies using lean processes can likewise claim to have had long-term success. What the other 98 percent lack is unified leadership with a common method and philosophy. If you want to get lean, you have to take it to the leadership level. The Toyota Way to Lean Leadership shows you how.

The Toyota Way to Lean Leadership

2017
The Toyota Way to Lean Leadership

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  • Author:
  • Publisher:
  • ISBN:
  • Category : Automobile industry and trade
  • Languages : en
  • Pages : 8

The Toyota Way to Continuous Improvement: Linking Strategy and Operational Excellence to Achieve Superior Performance

2011-04-15
The Toyota Way to Continuous Improvement: Linking Strategy and Operational Excellence to Achieve Superior Performance

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  • Author: Jeffrey K. Liker
  • Publisher: McGraw Hill Professional
  • ISBN: 9780071762151
  • Category : Business & Economics
  • Languages : en
  • Pages : 448

Building upon the international bestselling Toyota Way series of books by Jeffrey Liker, The Toyota Way to Continuous Improvement looks critically at lean deployments and identifies the root causes of why most of them fail. The book is organized into three major sections outlining: Why it is critical to go beyond implementing lean tools and, instead, build a culture of continuous improvement that connects operational excellence to business strategy Case studies from seven unique industries written from the perspective of the sensei (teacher) who led the lean transformation Lessons about transforming your own vision of an ideal organization into reality Section One: Using the Plan-Do-Check-Adjust (PDCA) methodology, Liker and Franz contrast true PDCA thinking to that of the popular, superficial approach of copying "lean solutions." They describe the importance of developing people and show how the Toyota Way principles support and drive continuous improvement. Explaining how lean systems and processes start with a purpose that provides a true north direction for all activities, they wrap up this section by examining the glaring differences between building a system of people, processes, and problem- solving that is truly lean versus that of simply trying to "lean out" a process. Section Two: This section brings together seven case studies as told by the sensei who led the transformation efforts. The companies range from traditional manufacturers, overhaul and maintenance of submarines, nuclear fuel rod production, health care providers, pathology labs, and product development. Each of these industries is different but the approaches used were remarkably similar. Section Three: Beginning with a composite story describing a company in its early days of lean implementation, this section describes what went right and wrong during the initial implementation efforts. The authors bring to light some of the difficulties the sensei faces, such as bureaucracies, closed-minded mechanical thinking, and the challenges of developing lean coaches who can facilitate real change. They address the question: Which is better, slow and deep organic deployment or fast and broad mechanistic deployment? The answer may surprise you. The book ends with a discussion on how to make continuous improvement a way of life at your company and the role of leadership in any lean transformation. The Toyota Way to Continuous Improvement is required reading for anyone seeking to transcend his or her tools-based approach and truly embrace a culture of continuous improvement.

Developing Lean Leaders at All Levels

2014-08-14
Developing Lean Leaders at All Levels

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  • Author: Jeffrey K. Liker
  • Publisher:
  • ISBN: 9780991493234
  • Category :
  • Languages : en
  • Pages : 284

In Developing Lean Leaders at all Levels we build on the theory in the original book, The Toyota Way to Lean Leadership, and answer the questions: How can I apply this in my organization? What concrete actions can I take to begin the journey of becoming a lean leader? How can I spread this learning to all parts of the organization? What critical tools are needed to turn the theory to practice? This book adds examples from over twenty years of experience by Dr. Liker in working with companies outside of Toyota. The book treats you as a student who will be actively engaged in developing lean leader skills as you read. It acts as a tutorial for beginning the journey.

Starting Lean from Scratch

2019-05-15
Starting Lean from Scratch

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  • Author: Brent Donald Timmerman
  • Publisher: CRC Press
  • ISBN: 0429589492
  • Category : Business & Economics
  • Languages : en
  • Pages : 294

What if the problem is you? For organizations just preparing to begin a continuous-improvement (CI) journey, the behaviors of the leadership must transform dramatically for the Lean toolkit to succeed. Many organizations invest in training colleagues about the power of the tools but fail to address the behavior and mindset of the leadership. Unfortunately, misaligned leadership behaviors will counteract any culture change that is attempted simply by pushing the use of Lean tools. This book outlines a comprehensive set of leadership principles that must be understood and modelled by the leadership before the CI Journey can effectively begin. This book organizes these leadership principles into a framework of a conceptual model called the "Three Spaces of Lean Transformation." The model suggests that these spaces of Trust, Change, and Continuous Improvement must be consciously shaped, developed, and maintained by the organizational leadership if a continuous improvement culture change succeeds. This book organizes a set of leadership principles -- that supports the culture change -- into each of these three spaces. The book is written in the first-person narrative and maintains a mentoring format. This book is for professionals at the very beginning of an intimidating Lean journey and with very little background or formal Lean training. Although these leadership principles are framed in the approach of being necessary to support an innovation culture change, the principles are, in fact, those necessary to support effective employee engagement. In addition, this set of leadership principles, if modeled consistently by the leaders, will create an organizational culture that will attract and retain great employees. These principles form the strong leadership foundation that must be established in organizations where, previously, many of the leadership behaviors were contrary to what is required by a "Lean" organization. The proper adoption of these leadership principles by an organization will support the long-term success of the Lean journey, and that this will enable a lasting, not a temporary, change to a continuous improvement culture.

Developing Lean Leaders at All Levels

2014
Developing Lean Leaders at All Levels

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  • Author: Jeffrey K. Liker
  • Publisher: Lean Leadership Institute Publications
  • ISBN: 9780991493203
  • Category : Automobile industry and trade
  • Languages : en
  • Pages : 0

2016 winner of the SHINGO RESEARCH AND PROFESSIONAL PUBLICATION AWARD, Developing Lean Leaders at all Levels: A Practical Guide is a management Must Read. The Lean Leadership Development Model (LLDM) presented in this book is intuitive, and aligns well with accepted principles of operational excellence. It expands significantly on the elements of Lean, structuring them in a more specific way that can be operationalized by lean practitioners. You can learn everything you want about the Toyota Way; you can implement the tools they have created, but if you do not have the behaviors established within your culture, it will not be successful for long-term sustainment of operational excellence. Leadership must walk the talk of true north in every aspect of the Lean Leadership Development Model (LLDM) as conveyed in detail by Dr. Liker in this recent Shingo Award Winning Book. In Developing Lean Leaders at all Levels we build on the theory in the original book, The Toyota Way to Lean Leadership, and answer the questions: How can I apply this in my organization? What concrete actions can I take to begin the journey of becoming a lean leader? How can I spread this learning to all parts of the organization? What critical tools are needed to turn the theory to practice? This book adds examples from over twenty years of experience by Dr. Liker in working with companies outside of Toyota. The book treats you as a student who will be actively engaged in developing lean leader skills as you read. It acts as a tutorial for beginning the journey

Achieving HR Excellence through Six Sigma

2017-07-27
Achieving HR Excellence through Six Sigma

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  • Author: Daniel Bloom
  • Publisher: CRC Press
  • ISBN: 1466586486
  • Category : Business & Economics
  • Languages : en
  • Pages : 212

Although world-class firms like GE and Motorola have relied on Six Sigma to build their performance cultures, these processes are all too often left out of human resources (HR) functions. This lack of Six Sigma principles is even more surprising because preventing errors and improving productivity are so critical to the people management processes

Europäische Arbeitsmarktstrategien auf dem Prüfstand

2015
Europäische Arbeitsmarktstrategien auf dem Prüfstand

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  • Author: Martin Kröll
  • Publisher: LIT Verlag Münster
  • ISBN: 3643124813
  • Category : Labor market
  • Languages : de
  • Pages : 316

Die europäische Gemeinschaft steht vor der Herausforderung, zu klären, welche Arbeitsmarktstrategien sich vor dem Hintergrund der hohen Arbeitslosigkeit und der begrenzten finanziellen Mittel bezogen auf verschiedene Zielgruppen als passend erweisen. Hierzu werden im ersten Teil dieses Buches verschiedene europäische Arbeitsmarktkonzepte und -situationen dargestellt. Daran anknüpfend werden Instrumente vorgestellt und diskutiert, die im Kontext der jeweiligen Arbeitsmarktstrategien aufgegriffen werden können. Im letzten Teil werden Praxisbeispiele dargestellt.

The Field Guide to Achieving HR Excellence through Six Sigma

2016-03-30
The Field Guide to Achieving HR Excellence through Six Sigma

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  • Author: Daniel Bloom
  • Publisher: CRC Press
  • ISBN: 1498715680
  • Category : Business & Economics
  • Languages : en
  • Pages : 148

In an environment where many organizations think of human capital assets as little more than expense items that impact the bottom line, this book will help human resource (HR) professionals initiate a shift toward a new culture in which management views employees as true partners in achieving organizational success. The Field Guide to Achieving HR Excellence through Six Sigma provides detailed guidance on how to utilize the Six Sigma methodology and the TLS Continuum to achieve the business model that is required to thrive in today’s business environment. The book demonstrates a clear path to continuous improvement that is based on the practice of spreading quality throughout the organization so that it becomes everyone’s responsibility. This book is the sequel to Achieving HR Excellence through Six Sigma. In this book, Daniel Bloom provides a road map on how to implement the concepts found in the first book. The book begins by explaining how to create an HR Center of Excellence and then provides an understanding of the define-measure-analyze-improve-control (DMAIC) process and its implementation for HR. This road map will help you determine where your organization is failing to meet the voice of the customer. The book presents proven Six Sigma solutions for initiating and sustaining organizational change as well as strategies that allow leadership to make adjustments to processes if your organization falls short of meeting the need of the customer. It includes case studies of organizations that have successfully utilized the Six Sigma methodology to improve workflow and correct HR issues including the actual project documents used to implement the methodology. A word of caution: If the reason you are looking to improve work flow is to find ways to reduce headcount, then this is not the book for you. Instead, if you are looking for a guide that can help you become a strategic partner, administrative expert, employee champion, and change agent, then fasten your seat belts and begin this worthwhile journey.

Lean Behavioral Health

2014-01-08
Lean Behavioral Health

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  • Author: Joseph P. Merlino
  • Publisher: Oxford University Press
  • ISBN: 0199989532
  • Category : Medical
  • Languages : en
  • Pages : 256

Lean Behavioral Health: The Kings County Hospital Story is the first lean book that focuses entirely on behavioral health. Using the principles of the Toyota Production System, or lean, the contributors in this groundbreaking volume share their experience in transforming a major safety net public hospital after a tragic and internationally publicized event. As the largest municipal hospital system in the United States, the New York City Health & Hospitals Corporation adopted lean as the transformational approach for all of its hospitals and clinics. Kings County Hospital Center, one of the largest providers of behavioral health care in the country, continues on its transformational journey utilizing lean's techniques. While not every event was fully successful, most were and every event, including failures, increased the knowledge base about how to continually improve quality and safety. Having made major changes, Kings County Hospital Center is now recognized as a center for transformation and quality receiving high marks from oversight agencies. This volume begins by describing the basic principles of the lean approach-adding value, eliminating waste, and tapping the organization's line staff to create and sustain dramatic change. An overview of the use of lean from a quality improvement perspective follows. Lean tools are applied to many services that comprise the behavioral health value stream and these stories are highlighted. The experts in identifying waste and adding value are the line staff whose voices are captured in the clinical chapters. Insights learned by event participants are emphasized as teaching points to provide context for what has worked or has not worked at Kings County Hospital Center. While the burning platform at Kings County Hospital Center was white hot and while the Department of Justice scrutinized its quality of patient care, the application of lean methods and tools has transformed the hospital into a potential model for behavioral health programs facing the challenges of the present healthcare environment. It is a must-have story for clinicians, administrators and other leaders in the mental health field devoted to improving quality and safety at their hospitals and clinics.