Practical Guide to Operations Management

2019-07-31
Practical Guide to Operations Management

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  • Author: Eng. Yasir I. Kashgari
  • Publisher: Lulu.com
  • ISBN: 035965715X
  • Category : Business & Economics
  • Languages : en
  • Pages : 592

Practical Guide To Operations Management This book discusses the practical and useful methods for operations management. It describes the ways the managers and employees need to accomplish their work. It discusses the administration, planning, strategy methods for the operations management. The book shows the operational environmental effects and causes. Operations project management is discussed with its trends, planning, implementation and leading. It focuses on the operational management of a firm or corporation. A discussion of the products and services of this operational management is accomplished. The Total quality management is described with the ISO 9000 and the operations financial management. The book could be unique because it could be a guide for managers and employees with practical consideration in how to make the job done, in operations fields. It concern in practical methods and procedures that could be followed, with some theoretical principals for general and operations management.

The Operations Advantage

2017-04-03
The Operations Advantage

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  • Author: Nigel Slack
  • Publisher: Kogan Page Publishers
  • ISBN: 074947355X
  • Category : Business & Economics
  • Languages : en
  • Pages : 313

The study and practice of operations has shifted to reflect the new challenges and uncertainties of how to thrive in today's ever-changing world. The Operations Advantage identifies the most significant challenges to the practice of operations management and gives guidance on how businesses can respond. Leaders need to link the strategic objectives of the business clearly and logically to its operations performance objectives. The book presents a series of ten activities that will help them to do this and therefore make operations work better, such as designing and configuring internal processes and resourcing the operations appropriately. Based on the global teaching, training and consultancy conducted by the author, The Operations Advantage looks at the application of operations management across a range of sectors, including finance, healthcare, professional services, oil and gas industries. Although these diverse sectors require operations practitioners to apply knowledge in different ways, they essentially deal with the same set of processes. The book is an indispensable and unique guide for anyone with an operational role in any organization, as well as operations management students and academics.

Process Excellence for It Operations

2013-12
Process Excellence for It Operations

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  • Author: Pratfull Verma
  • Publisher: Process Excellence for It Operations
  • ISBN: 9780615877525
  • Category : Information resources management
  • Languages : en
  • Pages : 334

As the title suggests, the book is providing a practical guidance on managing the processes for IT Services. There are lot of guidance available on technology management in IT industry but this book is focusing on technology independent service management. The book will be addressed to all IT people from a process practitioner perspective, however, the fundamentals are presented in simplistic terms, and therefore it should be useful to all IT people. It will describe the process engineering concept and how it can be applied to IT Service Management. This is not about the industry standard framework such as ITIL and COBIT but about the common processes that are generally used in real life operations. I will be using analogies and illustrations from non IT world also to make the things simple. This book does not focus on any technology.

Operations Management Practical Guide

2013
Operations Management Practical Guide

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  • Author:
  • Publisher:
  • ISBN: 9786030121342
  • Category : Production management
  • Languages : en
  • Pages : 466

Essential Guide to Operations Management

2010-08-30
Essential Guide to Operations Management

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  • Author: David Bamford
  • Publisher: John Wiley & Sons
  • ISBN: 0470749490
  • Category : Business & Economics
  • Languages : en
  • Pages : 229

This book is a novel treatment of Operations Management. It takes a fresh insight to this increasingly important topic, exploring fundamental principles equally applicable to service and manufacturing situations. The book adapts a strategic stance by providing a framework for effective decision making and is aimed at practising managers who need to design working processes, manage change and make decisions within a strategic framework. The framework and supporting case vignettes allow the practitioner to grasp essential concepts quickly in a range of different operational contexts. "Bamford and Forrester have done an excellent job in creating a concise, salient, and appealing approach - they have captured the essential elements of designing processes, products and work organizations; exploring approaches to operations planning and control; managing change through effective project management and technology transfer; and then managing quality and improvement strategies". —Professor Rob Handfield, Professor of Supply Chain Management, North Carolina State University, USA "This is an excellent concise text that introduces students to all of the key areas - it's an invaluable aid for students in understanding all of the major aspects of operations and their importance to the success of businesses". —Professor Steve Brown, Professor of Management, University of Exeter Business School, University of Exeter, UK "For today's or tomorrow's business leaders this text has well structured invaluable content ready for immediate adoption. Follow the guide, put it into practice, and the rewards will follow". —Mr Vernon Barker, Managing Director, First TransPennine Express, First Group Plc, UK "This book combines technical theory 'book smarts' with real life experience 'street smarts' in a flowing read". —Mr Stephen Oliver, Vice President Marketing & Sales, Vicor Corporation, Boston, USA

Practical Finance for Operations and Supply Chain Management

2020-03-10
Practical Finance for Operations and Supply Chain Management

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  • Author: Alejandro Serrano
  • Publisher: MIT Press
  • ISBN: 0262043599
  • Category : Business & Economics
  • Languages : en
  • Pages : 481

An introduction to financial tools and concepts from an operations perspective, addressing finance/operations trade-offs and explaining financial accounting, working capital, investment analysis, and more. Students and practitioners in engineering and related areas often lack the basic understanding of financial tools and concepts necessary for a career in operations or supply chain management. This book offers an introduction to finance fundamentals from an operations perspective, enabling operations and supply chain professionals to develop the skills necessary for interacting with finance people at a practical level and for making sound decisions when confronted by tradeoffs between operations and finance. Readers will learn about the essentials of financial statements, valuation tools, and managerial accounting. The book first discusses financial accounting, explaining how to create and interpret balance sheets, income statements, and cash flow statements, and introduces the idea of operating working capital—a key concept developed in subsequent chapters. The book then covers financial forecasting, addressing such topics as sustainable growth and the liquidity/profitability tradeoff; concepts in managerial accounting, including variable versus fixed costs, direct versus indirect costs, and contribution margin; tools for investment analysis, including net present value and internal rate of return; creation of value through operating working capital, inventory management, payables, receivables, and cash; and such strategic and tactical tradeoffs as offshoring versus local and centralizing versus decentralizing. The book can be used in undergraduate and graduate courses and as a reference for professionals. No previous knowledge of finance or accounting is required.

Practical Guide to Operations Management (Turkish Edition)

2018-06-28
Practical Guide to Operations Management (Turkish Edition)

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  • Author: Eng. Yasir Kashgari
  • Publisher: Createspace Independent Publishing Platform
  • ISBN: 9781723178184
  • Category :
  • Languages : tr
  • Pages : 448

This book discusses the practical and useful methods for operations management. It describes the ways the managers and employees need to accomplish their work. It discusses the administration, planning, strategy methods for the operations management. The book shows the operational environmental effects and causes. Operations project management is discussed with its trends, planning, implementation and leading. It focuses on the operational management of a firm or corporation. A discussion of the products and services of this operational management is accomplished. The Total quality management is described with the ISO 9000 and the operations financial management. this book was translated using Google document translation.

Operations Management in Healthcare

2016-06-14
Operations Management in Healthcare

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  • Author: Dr. Corinne M. Karuppan, PhD, CPIM
  • Publisher: Springer Publishing Company
  • ISBN: 0826126537
  • Category : Medical
  • Languages : en
  • Pages : 640

Describes how to build a competitive edge by developing superior operations This comprehensive, practice-oriented text illustrates how healthcare organizations can gain a competitive edge through superior operations – and demonstrates how to achieve them. Underscoring the importance of a strategic perspective, the book describes how to attain excellence in the four competitive priorities: quality, cost, delivery, and flexibility. The competitive priorities are interrelated, with excellent quality laying the foundation for performance in the other competitive priorities, and with targeted improvement initiatives having synergistic effects. The text stresses the benefits of aligning the entire operations system within the parameters of a business strategy. It equips students with a conceptual mental model of healthcare operations in which all concepts and tools fit together logically. With a hands-on approach, the book clearly demonstrates the “how-tos” of effectively managing a healthcare organization. It describes how to negotiate the different perspectives of clinicians and administrators by offering a common platform for building competitive advantage. To bring the cultural context of a healthcare organization to life, the book engages students with a series of short vignettes of a fictitious healthcare organization as it strives to achieve the status of a highly reliable organization. Integrated throughout are a variety of tools and quantitative techniques with step-by-step instructions to assist in problem solving and process improvements. Also included are mind maps linking competitive priorities and concepts, quick-reference icons, dashboards displaying measurement and process tracking, and boxed features. Several project ideas, team assignments, and creative thinking exercises are proposed. A comprehensive Instructor Packet and online tutorials further enhance the book’s outstanding value. Key Features: Includes mind maps to connect competitive priorities, concepts, and tools Provides an extensive tool kit for problem solving and process improvements Presents icons throughout the text to emphasize competitive priorities and tool coverage Emphasizes measurement with dashboards and includes data files for statistical process control, queuing, and simulation Demonstrates human dynamics and organizational challenges through realistic vignettes Presents boxed features of frequently asked questions an real-world implementations of concepts Provides comprehensive Instructor Packet and online tutorials

Call Center Operations Management Handbook and Study Guide

2004
Call Center Operations Management Handbook and Study Guide

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  • Author: Brad Cleveland
  • Publisher: ICMI Press (International Customer Management Institute)
  • ISBN: 9780970950758
  • Category : Business
  • Languages : en
  • Pages : 474

This handbook is part two of ICMI's comprehensive, four-part series on call center management, which includes people management, operations management, customer relationship management, and leadership and business management. The Call Center Operations Management Handbook and Study Guide provides this solid foundation through an examination of key performance indicators, call center planning and management processes, call center technology and facilities management. The guide begins with an explanation of service level and response time -- key objectives that measure the accessibility of the center. A detailed examination of other key performance indicators follows. The third section of the guide provides an in-depth discussion of the planning and management processes upon which call center operations depend, including forecasting, staffing and scheduling. The guide then transitions from processes to technology with an integrated look at the technologies present in the best of today's centers. The guide closes with site selection, call center design, health and safety issues, and disaster recovery principles.

Port Management and Operations

2013-07-04
Port Management and Operations

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  • Author: Giuseppe Saieva
  • Publisher: Taylor & Francis
  • ISBN: 1135136653
  • Category : Law
  • Languages : en
  • Pages : 362

Port Management and Operations your essential guide to port management in the twenty-first century. • Provides the reader with a complete understanding of total port activity • Enables managers working in specific areas of ports to see where they fit into the port’s operation and commercial practice as a whole • Offers an analysis of the many types of ports along with the common essential elements that enable them to function, including administration, management, economics and operations