Perfect Phrases for the Sales Call, Second Edition

Perfect Phrases for the Sales Call, Second Edition

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  • Author: Jeb Brooks
  • Publisher: McGraw Hill Professional
  • ISBN: 0071759433
  • Category : Business & Economics
  • Languages : en
  • Pages : 240

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME DON'T MISS THESE OTHER BOOKS IN THE PERFECT PHRASES SERIES How do you get face time with someone who doesn't accept sales calls? What is the best way to present the value of your offering? How do you handle price objections? Answer: You need to speak the right language. This fully revised second edition of the popular Perfect Phrases for the Sales Call provides an arsenal of persuasive language and word-for-word practice scenarios to help you address any challenge. Learn the most effective language for: Getting past gatekeepers and selling to the decision makers Presenting your product or service in the best light Handling objections, stalling, and other delaying tactics Building trust and cultivating relationships


Perfect Phrases for the Sales Call, Second Edition

Perfect Phrases for the Sales Call, Second Edition

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  • Author: Jeb Brooks
  • Publisher: Mcgraw-hill
  • ISBN: 9780071745048
  • Category : Business & Economics
  • Languages : en
  • Pages : 0

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME DON'T MISS THESE OTHER BOOKS IN THE PERFECT PHRASES SERIES How do you get face time with someone who doesn't accept sales calls? What is the best way to present the value of your offering? How do you handle price objections? Answer: You need to speak the right language. This fully revised second edition of the popular Perfect Phrases for the Sales Call provides an arsenal of persuasive language and word-for-word practice scenarios to help you address any challenge. Learn the most effective language for: Getting past gatekeepers and selling to the decision makers Presenting your product or service in the best light Handling objections, stalling, and other delaying tactics Building trust and cultivating relationships


Perfect Phrases for the Sales Call

Perfect Phrases for the Sales Call

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  • Author: William T. Brooks
  • Publisher:
  • ISBN:
  • Category : Sales management
  • Languages : en
  • Pages : 206

Providing winning phrases for each stage of the sales process; this handy reference puts an arsenal of dynamic; persuasive language at your disposal for every kind of sales call challenge. --


The Complete Book of Perfect Phrases for High-Performing Sales Professionals

The Complete Book of Perfect Phrases for High-Performing Sales Professionals

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  • Author: Robert Bacal
  • Publisher: McGraw Hill Professional
  • ISBN: 0071713581
  • Category : Business & Economics
  • Languages : en
  • Pages : 736

The Right Phrase for Every Sales Situation A powerful command of words is the number one requirement for succeeding in the field of sales. Whether you’re cold-calling a prospect, presenting to a group of decision makers, or dealing with price objection, the make-or-break point of every transaction lies in saying the right thing to the right person at the right time. The Complete Book of Perfect Phrases for High-Performing Sales Professionals is the ultimate field guide for speaking and writing your way to sales success. You’ll find perfect phrases for: Lead Generation Turn cold calls into profitable relationships Expand your customer base Write engaging letters and e-mails Sales Calls Get access to decision makers Present your product in compelling language Resist objections and stalling tactics Customer Service Develop a rapport with every client Handle the most difficult of customers Close every conversation on a positive note


Perfect Phrases for the Sales Call

Perfect Phrases for the Sales Call

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  • Author: William Brooks
  • Publisher: McGraw-Hill
  • ISBN: 9780071462013
  • Category : Business & Economics
  • Languages : en
  • Pages : 0

The Right Phrase for the Right Situation...Every Time How do you get an appointment with a prospect who doesn't accept sales calls? When is the best time to make a presentation? What's the smartest way to handle price objections? Top salespeople solve these problems by relying on specific words and concepts that are persuasive and convincing to customers. Perfect Phrases for the Sales Call puts an arsenal of this dynamic, persuasive language at your disposal. You'll discover the right phrase to use when prospecting, seeking appointments, meeting customers, making presentations, proving your claims, creating value and much more. This handy reference provides winning phrases for each stage of the sales process, showing the right words you need to: Get past gatekeepers and sell to the decision makers Present your product or service in the best light Handle objections, stalling, and other delaying tactics Build trust and cultivate relationships Perfect Phrases for Sales Calls makes it easier than ever to seal the deal!


Perfect Phrases for Lead Generation

Perfect Phrases for Lead Generation

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  • Author: William T. Brooks
  • Publisher: McGraw Hill Professional
  • ISBN: 0071495894
  • Category : Business & Economics
  • Languages : en
  • Pages : 273

The Right Phrase for Every Situation...Every Time Prospecting for new customers is a key part of every salesperson's job-and perhaps the most challenging part. Your leads, your approach, your timing, everything needs to be perfect. That's why you need Perfect Phrases for Lead Generation by renowned sales guru Bill Brooks. He's assembled a winning collection of proven sales strategies for the 21st century-each linked with appropriate phrases for every customer scenario. Using his surefire selection of targeted phrases, you'll learn how to: Identify the 25 types of clients-and customize your words to win them over Master the 10 principles of direct prospecting-using the right phrases to turn cold calls into cash Expand your customer base-and grow your sales-faster, bigger, and better Filled with hundreds of ready-to-use phrases, specific sales pitches, new communication tools, and other networking secrets, this invaluable handbook puts all the tricks of trade at your fingertips.


Perfect Phrases for Sales Referrals: Hundreds of Ready-to-Use Phrases for Getting New Clients, Building Relationships, and Increasing Your Sales

Perfect Phrases for Sales Referrals: Hundreds of Ready-to-Use Phrases for Getting New Clients, Building Relationships, and Increasing Your Sales

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  • Author: Jeb Brooks
  • Publisher: McGraw Hill Professional
  • ISBN: 0071810099
  • Category : Business & Economics
  • Languages : en
  • Pages : 224

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME Perfect Phrases for Sales Referrals presents hundreds of time-saving tips and ready-to-use phrases you can use to virtually reinvent yourself when it comes to communicating with clients. Complete with dialogues and scripts for practicing interactions with existing and prospective clients, this handy, practical guide helps you: Generate more referrals Gather more qualified prospects Increase your customer base Improve your personal interaction skills Close more sales than ever!


Perfect Phrases for Customer Service, Second Edition

Perfect Phrases for Customer Service, Second Edition

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  • Author: Robert Bacal
  • Publisher: McGraw Hill Professional
  • ISBN: 9780071759298
  • Category : Business & Economics
  • Languages : en
  • Pages : 256

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME You've heard it a million times: "The customer is always right." But let’s face it--sometimes the customer is misinformed, confused, or downright difficult. The ability to handle such customers is what separates the serious professional from the average employee. Perfect Phrases for Customer Service, second edition, provides the language you need for everyday customer service situations--and includes simple, effective techniques that can help you meet even the most demanding customer needs. Master the most effective words and phrases for: Defusing bad situations before they get worse Handling complaints patiently and professionally Satisfying customers and increasing sales Building long-term relationships with important customers


Perfect Phrases for Customer Service, Second Edition

Perfect Phrases for Customer Service, Second Edition

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  • Author: Robert Bacal
  • Publisher: McGraw Hill Professional
  • ISBN: 0071745068
  • Category : Business & Economics
  • Languages : en
  • Pages : 259

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME You've heard it a million times: "The customer is always right." But let’s face it--sometimes the customer is misinformed, confused, or downright difficult. The ability to handle such customers is what separates the serious professional from the average employee. Perfect Phrases for Customer Service, second edition, provides the language you need for everyday customer service situations--and includes simple, effective techniques that can help you meet even the most demanding customer needs. Master the most effective words and phrases for: Defusing bad situations before they get worse Handling complaints patiently and professionally Satisfying customers and increasing sales Building long-term relationships with important customers


Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation

Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation

PDF Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation Download

  • Author: Robert Bacal
  • Publisher: McGraw Hill Professional
  • ISBN: 0071465111
  • Category : Business & Economics
  • Languages : en
  • Pages : 240

Tools for pleasing even the most demanding customers A satisfied customer is a loyal customer, and in today's supercompetitive business economy few things are as crucial to a company's bottom line as the quality of its customer service. This latest title in the popular Perfect Phrases series is just the thing for customer service employees and those who train and manage them. Perfect Phrases for Customer Service gets you quickly up and running with everything you need to keep customers happy and loyal, including: Clear explanations of the reasons for difficult customer behaviors Proven tools and techniques for successfully handling even the most cantankerous customers 101 dialogues and scripts organized according to types of difficult behaviors, usable as is or as part of a training program, and easily tailored to any industry and company culture For more information, visit www.customerservicezone.com