Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities

2007-09-06

PDF Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities Download

Author: Susan Benjamin
Publisher: McGraw Hill Professional
ISBN: 0071595120
Category : Business & Economics
Languages : en
Pages : 242

Perfect Phrases for the Right Situation, Every Time Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!

Perfect Phrases for Communicating Change

2010-02-19

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Author: Lawrence Polsky
Publisher: McGraw Hill Professional
ISBN: 0071738304
Category : Business & Economics
Languages : en
Pages : 176

THE RIGHT PHRASE FOR EVERYSITUATION . . . EVERY TIME Employees respond to organizational change with worry, fear, and sometimeseven panic. Your job is to keep them motivated and focused—so you mustchoose your words carefully during times of upheaval. Perfect Phrases for Communicating Change has hundreds of ready-to-use phrasesfor ensuring your employees make the transition with clarity, commitment, andskill. Learn the most effective language for: Articulating new company initiatives Responding to questions with confidence Easing employees' fears Clarifying roles and responsibilities Addressing resistance and performance problems Praise for Perfect Phrases for Communicating Change "Perfect Phrases for Communicating Change is a wonderful book, filled with practical, solid advice, suggestions, and examples for how to communicate effectively in a time of change.” John Krajicek, Executive Professor and Assistant Director of Business Communication Studies, Texas A&M University "Communication during organizational change is everything. The right words at the right time can make all the difference between a successful and unsuccessful change initiative. This is a wonderful resource for finding the right words and sentiments to convey any type of change." Robert J. Marshak, Ph.D., author of Covert Processes at Work: Managing the Five Hidden Dimensions of Organizational Change “Finding the right words to communicate change is challenging, even for the best of managers. In this user-friendly text, Lawrence and Antoine provide hundreds of practical phrases to better prepare managers for the task. The book is rich with insightful suggestions on change messaging considerations and construction.” Edward Ferris, Assistant Professor, The New School for Management and Urban Policy "In my over 20 years of running companies and corporate divisions I have seen a direct correlation between the quality of communication of my managers and their success in the business world. If you aspire to be an effective, efficient, and productive leader then I highly recommend this book. It is an outstanding reference guide and road map for pragmatic yet inspirational communication techniques." Mitch Pisik, President and CEO, Breckwell Products

Perfect Phrases for Communications (EBOOK BUNDLE)

2011-11-18

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Author: Lawrence Polsky
Publisher: McGraw-Hill Professional
ISBN: 0071796304
Category : Business & Economics
Languages : en
Pages : 417

Turn any disagreement, conflict, and personality clash into productive dialog with Perfect Phrases for Communications Two eBooks in One! Conflict in the workplace is inevitable. But you don’t have to sit back and watch it spread into an uncontrollable fire. When you have the right words and phrases on hand, you can resolve any disagreement and get things back on track in no time—and Perfect Phrases for Communications provides everything you need at the touch of a button. This two-in-one eBook package contains: Perfect Phrases for Conflict Resolution Get access to hundreds of ready-to-use phrases, dialogs, and practice scripts to help you rise above any workplace conflict and focus on solving the problem. This handy, quick-reference guide provides effective language for dealing with: A micromanaging supervisor An underperforming employee A peer's disruptive work habits Unreasonable or unethical customer requests Abrupt, rude, and unprofessional coworkers Perfect Phrases for Dealing with Difficult People Whether you work for the proverbial “boss from hell,” manage an office packed with “personalities,” or juggle in a three-ring circus of cranky clients, crazy customers, and annoying associates, you'll find just the right words for every situation, including: Dealing with brutal bosses and confrontational coworkers Turning explosive situations into mutually rewarding ones Handling angry customers and demanding clients Motivating unproductive workers and irresponsible vendors

Perfect Phrases for Documenting Employee Performance Problems

2005-06-08

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Author: Anne Bruce
Publisher: McGraw Hill Professional
ISBN: 007176271X
Category : Business & Economics
Languages : en
Pages : 144

Whether it's interviewing for a job, evaluating employee performance, setting goals for the future, or keeping customers happy, the Perfect Phrases series has the tools for precise, effective business communication. Distilling complex ideas into specific phrases that diplomatically and honestly depict the concepts at hand, this invaluable series provides: Ways to enhance customer service in any business Dialogues and scripts to practice interactions with customers or employees--tailorable to any industry or company culture The best answers to a wide range of interview questions Tips for documenting performance issues and conducting face-to-face reviews This quick-reference tool is perfect for managers who need to find effective ways to document performance problems and then be able to offer practical, helpful feedback to those individuals.

Perfect Phrases for Setting Performance Goals

2004-03-24

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Author: Douglas Max
Publisher: McGraw Hill Professional
ISBN: 0071454985
Category : Business & Economics
Languages : en
Pages : 194

Set the bar for outstanding performance A follow-up to the top-selling Perfect Phrases for Performance Reviews, this book provides managers with phrases and goals that describe expected future performance from their direct reports. A timesaving job aid for any performance review or plan, the book: Makes it easy for managers to set high performance goals for executives, management, or non-managers employees Includes many categories of goals, from revenue and productivity goals to quality and personal development goals • Facilitates the goal-setting process across the organization Includes a guide to writing a performance plan for any employee Featuring hundreds of ready-to-use performance goals, this practical job aid makes it simple for managers to set the bar for outstanding future results.

Perfect Phrases for Letters of Recommendation

2010-01-08

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Author: Paul Bodine
Publisher: McGraw Hill Professional
ISBN: 0071626557
Category : Business & Economics
Languages : en
Pages : 209

Expert advice for helping an applicant’s chances of acceptance by choosing the right words and phrases As a teacher, professor, or an employer, you are often called upon for letters of recommendation--and probably as often find yourself stumped about what to say. It can be a daunting task when someone’s future is in the balance. This book, written by a writing expert, will help you find the right words--and avoid the pitfalls--of creating a letter of recommendation. Author Paul Bodine explains what makes a recommendation letter good and also what can make it ineffective. The book contains paragraph-length examples of effective recommendation letter writing for all types of situations.

Perfect Phrases for Real Estate Agents & Brokers

2008-07-31

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Author: Dan Hamilton
Publisher: McGraw Hill Professional
ISBN: 0071641718
Category : Business & Economics
Languages : en
Pages : 287

The Right Phrase for Every Situation...Every Time In our current real estate climate, it's more important than ever to have the right words at your fingertips. Whether you're new to the game or a seasoned seller, Perfect Phrases for Real Estate Agents and Brokers has just the right words and phrases you'll need to track down prospective properties and clients, manage transactions, negotiate terms, facilitate communications between buyer and seller, and close the deal. This easy-to-use, quick-reference guide gives you: Hundreds of quick, ready-to-use words and phrases Coverage of every situation you'll face, from meeting a new client to finalizing the sale Winning approaches that persuade prospects and generate sales Expertise from a top realtor educator and author

The Medical Intuition series ebook bundle

2023-03-10

PDF The Medical Intuition series ebook bundle Download

Author: Tina M. Zion
Publisher: BQB Publishing
ISBN: 1608082938
Category : Body, Mind & Spirit
Languages : en
Pages : 739

Award Winning Medical Intuition Series Become a Medical Intuitive immediately amplifies your intuition and directs you through the primary steps to do medical intuitive readings for others. Advanced Medical Intuition removes blockages, opens the healer within you, and expands your accuracy. Professional intuitives, and newly aware intuitives, will learn creative, new healing processes to help heal others in profound ways. Be Your Own Medical Intuitive speaks to everyone, from all backgrounds, who realize it is time to bring healing into their own body and life now. This book teaches new skills, new techniques and new pathways for permanent, profound healing of your physical body, your energy body and yes, even your soul.

Medical Career Basics Course For Dummies, 2 eBook Bundle

2013-01-07

PDF Medical Career Basics Course For Dummies, 2 eBook Bundle Download

Author: Jane Runzheimer
Publisher: John Wiley & Sons
ISBN: 1118596897
Category : Medical
Languages : en
Pages : 866

Two complete ebooks for one low price! Created and compiled by the publisher, this medical school basics bundle brings together two of the bestselling For Dummies medical school titles in one, e-only bundle. With this special bundle, you’ll get the complete text of the following titles: Medical Ethics For Dummies Succeeding in the healthcare field means more than just making a diagnosis and writing a prescription. Healthcare professionals are responsible for convincing patients and their family members of the best course of action and treatments to follow, while knowing how to make the right moral and ethical choices. Unlike daunting and expensive texts, Medical Ethics For Dummies offers an accessible and affordable course supplement for anyone studying medical or biomedical ethics and includes moral issues surrounding stem cell research, genetic engineering, euthanasia, and much more. Clinical Anatomy For Dummies Clinical anatomy is the study of human anatomy as it relates to clinical practice. Unlike a basic anatomy and physiology course designed to teach general anatomical knowledge, clinical anatomy focuses on specific structures and issues that people may encounter in a clinical setting. Loaded with clear definitions, concise explanations, and plenty of full-color illustrations, Clinical Anatomy For Dummies presents a friendly, unintimidating overview of the material covered in a typical college-level Clinical Anatomy course. About the Authors of Medical Ethics For Dummies Jane Runzheimer, MD, is a family physician who has served on the Ethics Committee of Methodist Hospital in St. Louis Park, Minnesota. Linda Johnson Larsen has written 24 books, many of which have an emphasis on health, and has been a patient advocate for her husband and several family members. About the Authors of Clinical Anatomy For Dummies David Terfera, PhD, teaches biomedical sciences at the University of Bridgeport College of Naturopathic Medicine. Shereen Jegtvig, DC, MS, is a health and nutrition writer.

Collection of the Best Works of Arthur Schopenhauer: [The Essays of Arthur Schopenhauer: the Wisdom of Life by Arthur Schopenhauer/ The Essays of Arthur Schopenhauer; Studies in Pessimism by Arthur Schopenhauer/ Essays of Schopenhauer by Arthur Schopenhauer]

2024-06-24

PDF Collection of the Best Works of Arthur Schopenhauer: [The Essays of Arthur Schopenhauer: the Wisdom of Life by Arthur Schopenhauer/ The Essays of Arthur Schopenhauer; Studies in Pessimism by Arthur Schopenhauer/ Essays of Schopenhauer by Arthur Schopenhauer] Download

Author: Arthur Schopenhauer
Publisher: Prabhat Prakashan
ISBN:
Category : Philosophy
Languages : en
Pages : 383

Book 1: Explore the profound insights on life in “The Essays of Arthur Schopenhauer: The Wisdom of Life by Arthur Schopenhauer.” Schopenhauer, the renowned philosopher, contemplates the nature of existence, happiness, and the pursuit of wisdom. This collection of essays offers a timeless exploration of the human experience and the art of leading a meaningful life. Book 2: Confront the darker aspects of existence with “The Essays of Arthur Schopenhauer: Studies in Pessimism by Arthur Schopenhauer.” Schopenhauer's philosophical reflections delve into the inevitability of suffering, the nature of desire, and the pessimistic view of human existence. This thought-provoking collection challenges conventional optimism and encourages contemplation on the complexities of life. Book 3: Engage with Schopenhauer's intellectual discourse in “Essays of Schopenhauer by Arthur Schopenhauer.” This compilation captures the essence of Schopenhauer's philosophical ideas, spanning a range of topics from metaphysics to aesthetics. Readers will find themselves immersed in the profound reflections of a thinker whose influence extends across the realms of philosophy and literature.