Managing Information Services

Managing Information Services

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  • Author: Jo Bryson
  • Publisher: Taylor & Francis
  • ISBN: 1040285244
  • Category : Language Arts & Disciplines
  • Languages : en
  • Pages : 440

This third edition of Jo Bryson's highly regarded Managing Information Services has been thoroughly revised with an emphasis on managing for a sustainable future. Libraries and information services face uncertain times and this new edition tackles the challenges of planning and managing change, future-proofing for tomorrow, and leading the transformation to a sustainable future. The text also addresses the integration of information services including librarianship, records management and ICT. Essential reading for information students, this text also serves as a comprehensive and detailed reference on the key management topics for information service managers.


Managing and Adapting Library Information Services for Future Users

Managing and Adapting Library Information Services for Future Users

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  • Author: Osuigwe, Nkem Ekene
  • Publisher: IGI Global
  • ISBN: 1799811182
  • Category : Language Arts & Disciplines
  • Languages : en
  • Pages : 284

Information in today’s modernized world has become much more attainable with the use of technology. A resource that has fallen victim to this are library services. What was once a staple of knowledge and communication has failed to keep pace with recent advancements in information service providers. Library practitioners need to learn how to manage change, build influence, and adapt their services to remain relevant within local communities. Libraries can continue to play a key role in future aspects of information provision, but proper research is a necessity. Managing and Adapting Library Information Services for Future Users is a collection of innovative research that encapsulates practices, concepts, ideas, and proposals that would chart pathways for libraries of all types to envision and understand how to thrive and remain relevant in the competitive information provision environment. It is expected to motivate librarians and information scientists to probe further into how libraries would better serve user communities of the 21st century who have options of accessing information from sources other than from libraries. While highlighting topics including artificial intelligence, human design thinking, and alternative finance, this book is ideally designed for librarians, information specialists, architects, data scientists, researchers, community development practitioners, policymakers, faculty members, and students seeking current research on emerging advancements in library optimization.


Managing Information Services

Managing Information Services

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  • Author: Jo Bryson
  • Publisher: Routledge
  • ISBN: 1317101553
  • Category : Language Arts & Disciplines
  • Languages : en
  • Pages : 493

This fourth edition of Jo Bryson's highly regarded Managing Information Services has been thoroughly revised with an emphasis on innovation. Operating in a digital era, libraries must innovate to survive and grow. This means librarians having radical ideas which challenge the status quo, shifting strategic directions to change the way services are managed, and developing new skills and knowledge. Challenges include developing new uses for floorspace, where shelving is being replaced by mobile networking, and new practices and procedures for managing new products such as e-books and self-service. Libraries can achieve long term sustainability by information managers having more creative responses and developing innovative thinking. Essential reading for information students, this text also serves as a comprehensive and detailed reference on the key management topics for information service managers.


Managing Information Technology

Managing Information Technology

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  • Author: Francisco Castillo
  • Publisher: Springer
  • ISBN: 3319388916
  • Category : Computers
  • Languages : en
  • Pages : 246

There are two different, interdependent components of IT that are important to a CIO: strategy, which is long-term; and tactical and operational concerns, which are short-term. Based on this distinction and its repercussions, this book clearly separates strategy from day-to-day operations and projects from operations – the two most important functions of a CIO. It starts by discussing the ideal organization of an IT department and the rationale behind it, and then goes on to debate the most pressing need – managing operations. It also explains some best industry standards and their practical implementation, and discusses project management, again highlighting the differences between the methodologies used in projects and those used in operations. A special chapter is devoted to the cutover of projects into operations, a critical aspect seldom discussed in detail. Other chapters touch on the management of IT portfolios, project governance, as well as agile project methodology, how it differs from the waterfall methodology, and when it is convenient to apply each. Taking the fundamental principles of IT service management and best practices in project management, the book offers a single, seamless reference for IT managers and professionals. It is highly practical, explaining how to apply these principles based on the author’s extensive experience in industry.


Managing Information Assurance in Financial Services

Managing Information Assurance in Financial Services

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  • Author: Rao, H.R.
  • Publisher: IGI Global
  • ISBN: 1599041731
  • Category : Computers
  • Languages : en
  • Pages : 346

"This book provides high-quality research papers and industrial practice articles about information security in the financial service industry. It provides insight into current information security measures, including: technology, processes, and compliance from some of the leading researchers and practitioners in the field"--Provided by publisher.


Managing the IT Services Process

Managing the IT Services Process

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  • Author: Noel Bruton
  • Publisher: Routledge
  • ISBN: 0750657235
  • Category : Business & Economics
  • Languages : en
  • Pages : 244

Managing the IT Service Processis the first book of its kind to recognize the truth of IT Service delivery. It takes the overall view of the service management process and links together the elements of service level management, systems availability, costs and benchmarking, and the helpdesk. In the last 5 years there has been a major structural shift in the IT industry with the traditional position of Helpdesk Manager being replaced by a new function of IT Services Manager. The industry is now concentrating on the formulation of an end-to-end service process that replaces the previous norm of several disparate and non-integrated sections in an IT department such as the helpdesk, applications maintenance, operations, development procurement and systems management. Managers are focusing on a totality of management so they can correlate costs and processes and offer their customers an integrated service. Managing the IT Services Processis an instructional manual written by an acknowledged industry expert and includes techniques, charts, methods, case studies and anecdotes to support the text. The author encourages the reader to formulate an end-to-end IT service process by using a step by step approach. The text describes and encourages integration in IT and therefore will be useful for managers involved in the unified process.


Managing Information Services

Managing Information Services

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  • Author: Jo Bryson
  • Publisher: Ashgate Publishing, Ltd.
  • ISBN: 9780754646341
  • Category : Computers
  • Languages : en
  • Pages : 366

This new edition of Managing Information Services has been significantly revised and restructured to reflect the need for libraries and information services to manage the transformation necessary to become more relevant to the knowledge age's dynamic, customer-centred environment. It reflects the move from managing physical assets to exploiting knowledge, technology and innovation; new models of learning; global, mobile communication and new delivery mechanisms with a focus on relationships. Introductory sections on management and strategic influences emphasise the importance of knowledge management skills, teamworking, corporate responsibility and customer satisfaction as a driver for change. A new section on corporate governance has been added that includes managing different forms of capital, and there is expanded coverage of investment, security, risk management and business continuity. Maintaining a competitive advantage through service quality and multiple delivery channels is another theme found throughout the book. comprehensive and yet sufficiently detailed reference on the key management subjects for information service managers.


Managing Information Services

Managing Information Services

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  • Author: Jo Bryson
  • Publisher: Gower Publishing Company, Limited
  • ISBN:
  • Category : Business & Economics
  • Languages : en
  • Pages : 456

Western Australian author. This book which covers a full range of information management topics.


Managing IT Outsourcing

Managing IT Outsourcing

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  • Author: Erik Beulen
  • Publisher: Routledge
  • ISBN: 1134213255
  • Category : Business & Economics
  • Languages : en
  • Pages : 457

The business landscape is changing. Outsourcing is now a growing phenomenon in which specific functions are subcontracted to specialist companies, often elsewhere in the world. IT represents a particular case for outsourcing, both in terms of benefits and potential inter-organizational problems. Deciding whether to keep IT in-house or to whether outsource it is a key management responsibility. Once a decision for outsourcing has been made, relationships with external provider(s) have to be established and managed. This book combines both research and practical examples to explore how this can be done successfully. Uniquely, the book provides a governance model for such partnerships, exploring the risks and responsibilities involved for both parties. Drawing on the theories of interfirm networks and the boundaries of the firm, here, it provides an accessible and cutting-edge perspective. Incorporating industry examples from a global network of companies (including four case specific chapters), this book investigates partnerships in industrial sectors and IT functions. An invaluable resource for those involved in IT and new technology management as well as strategic business management and planning, this book presents all the necessary theory with an indispensable practical perspective.


Managing Information in Organizations

Managing Information in Organizations

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  • Author: Sharon A. Cox
  • Publisher: Bloomsbury Publishing
  • ISBN: 1137316683
  • Category : Business & Economics
  • Languages : en
  • Pages : 436

New core text for Managing Information modules examining the issue of information management from both a business and an IT perspective. Grounded in the theory, it takes a practical, problem-solving approach that provides students with tools and insights to understand how to formulate and implement information management strategies.