Behind Human Error

Behind Human Error

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  • Author: David D. Woods
  • Publisher: CRC Press
  • ISBN: 1317175530
  • Category : Technology & Engineering
  • Languages : en
  • Pages : 292

Human error is cited over and over as a cause of incidents and accidents. The result is a widespread perception of a 'human error problem', and solutions are thought to lie in changing the people or their role in the system. For example, we should reduce the human role with more automation, or regiment human behavior by stricter monitoring, rules or procedures. But in practice, things have proved not to be this simple. The label 'human error' is prejudicial and hides much more than it reveals about how a system functions or malfunctions. This book takes you behind the human error label. Divided into five parts, it begins by summarising the most significant research results. Part 2 explores how systems thinking has radically changed our understanding of how accidents occur. Part 3 explains the role of cognitive system factors - bringing knowledge to bear, changing mindset as situations and priorities change, and managing goal conflicts - in operating safely at the sharp end of systems. Part 4 studies how the clumsy use of computer technology can increase the potential for erroneous actions and assessments in many different fields of practice. And Part 5 tells how the hindsight bias always enters into attributions of error, so that what we label human error actually is the result of a social and psychological judgment process by stakeholders in the system in question to focus on only a facet of a set of interacting contributors. If you think you have a human error problem, recognize that the label itself is no explanation and no guide to countermeasures. The potential for constructive change, for progress on safety, lies behind the human error label.


Behind Human Error

Behind Human Error

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  • Author: Dr Leila Johannesen
  • Publisher: Ashgate Publishing, Ltd.
  • ISBN: 1409486389
  • Category : Technology & Engineering
  • Languages : en
  • Pages : 349

Human error is so often cited as a cause of accidents. There is perception of a 'human error problem'. Solutions are thought to lie in changing the people or their role. The label 'human error', however, is prejudicial and hides more than it reveals about how a system malfunctions. This book takes you behind the label. It explains how human error results from social and psychological judgments by the system's stakeholders that focus only on one facet of a set of interacting contributors.


Behind Human Error

Behind Human Error

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  • Author:
  • Publisher: Ashgate Publishing, Ltd.
  • ISBN: 9780754678335
  • Category : Technology & Engineering
  • Languages : en
  • Pages : 302

Human error is so often cited as a cause of accidents. There is perception of a 'human error problem'. Solutions are thought to lie in changing the people or their role. The label 'human error', however, is prejudicial and hides more than it reveals about how a system malfunctions.This book takes you behind the label. It explains how human error results from social and psychological judgments by the system's stakeholders that focus only on one facet of a set of interacting contributors.


Human Error

Human Error

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  • Author: James Reason
  • Publisher: Cambridge University Press
  • ISBN: 9780521314190
  • Category : Psychology
  • Languages : en
  • Pages : 324

This 1991 book is a major theoretical integration of several previously isolated literatures looking at human error in major accidents.


Human Error in Medicine

Human Error in Medicine

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  • Author: Marilyn Sue Bogner
  • Publisher: CRC Press
  • ISBN: 1351440209
  • Category : Technology & Engineering
  • Languages : en
  • Pages : 529

This edited collection of articles addresses aspects of medical care in which human error is associated with unanticipated adverse outcomes. For the purposes of this book, human error encompasses mismanagement of medical care due to: * inadequacies or ambiguity in the design of a medical device or institutional setting for the delivery of medical care; * inappropriate responses to antagonistic environmental conditions such as crowding and excessive clutter in institutional settings, extremes in weather, or lack of power and water in a home or field setting; * cognitive errors of omission and commission precipitated by inadequate information and/or situational factors -- stress, fatigue, excessive cognitive workload. The first to address the subject of human error in medicine, this book considers the topic from a problem oriented, systems perspective; that is, human error is considered not as the source of the problem, but as a flag indicating that a problem exists. The focus is on the identification of the factors within the system in which an error occurs that contribute to the problem of human error. As those factors are identified, efforts to alleviate them can be instituted and reduce the likelihood of error in medical care. Human error occurs in all aspects of human activity and can have particularly grave consequences when it occurs in medicine. Nearly everyone at some point in life will be the recipient of medical care and has the possibility of experiencing the consequences of medical error. The consideration of human error in medicine is important because of the number of people that are affected, the problems incurred by such error, and the societal impact of such problems. The cost of those consequences to the individuals involved in medical error, both in the health care providers' concern and the patients' emotional and physical pain, the cost of care to alleviate the consequences of the error, and the cost to society in dollars and in lost personal contributions, mandates consideration of ways to reduce the likelihood of human error in medicine. The chapters were written by leaders in a variety of fields, including psychology, medicine, engineering, cognitive science, human factors, gerontology, and nursing. Their experience was gained through actual hands-on provision of medical care and/or research into factors contributing to error in such care. Because of the experience of the chapter authors, their systematic consideration of the issues in this book affords the reader an insightful, applied approach to human error in medicine -- an approach fortified by academic discipline.


The Field Guide to Human Error Investigations

The Field Guide to Human Error Investigations

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  • Author: Sidney Dekker
  • Publisher: Routledge
  • ISBN: 1351786032
  • Category : Social Science
  • Languages : en
  • Pages : 137

This title was first published in 2002: This field guide assesses two views of human error - the old view, in which human error becomes the cause of an incident or accident, or the new view, in which human error is merely a symptom of deeper trouble within the system. The two parts of this guide concentrate on each view, leading towards an appreciation of the new view, in which human error is the starting point of an investigation, rather than its conclusion. The second part of this guide focuses on the circumstances which unfold around people, which causes their assessments and actions to change accordingly. It shows how to "reverse engineer" human error, which, like any other componant, needs to be put back together in a mishap investigation.


Human Error

Human Error

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  • Author: Gregory Scott
  • Publisher:
  • ISBN: 9781536118254
  • Category : Accidents
  • Languages : en
  • Pages : 0

Accidents happen because of the reduction in adaptable capabilities or because inadaptability takes over. Inadaptability is the failure to adapt according to changed circumstances, settings or time. The occurrence of human errors in manual assembly lines can be affected by factors, such as workplace condition, work environment, equipment and demographics factors. Another topic explored in this book is forensic science which is concerned with the application of scientific knowledge to legal problem resolution. It is a vital tool in any legal proceeding, because it helps the judge and the jury to understand scientific truth. Also, human error in medicine is a major threat to patient safety. Therefore, it is vital to reveal factors that cause performance deficits in medical work environments. On the basis of the human error sources identified, human factors training programs can be designed as one possible approach to preventing accidents and increasing safety. Human error has been cited as a common cause in disasters and accidents in diverse high-risk industries and in healthcare. This book focuses on organizational, social and individual causes for the development of conditions behind human errors.


Human Errors

Human Errors

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  • Author: Nathan H. Lents
  • Publisher: HarperCollins
  • ISBN: 1328974677
  • Category : Science
  • Languages : en
  • Pages : 255

A biology professor’s illuminating tour of the physical imperfections—from faulty knees to junk DNA—that make us human. ¶“A funny, fascinating catalog of our collective shortcomings that’s tough to put down.”—Discover ¶ We humans like to think of ourselves as highly evolved creatures. But if we are supposedly evolution’s greatest creation, why do we have such bad knees? Why do we catch head colds so often—two hundred times more often than a dog does? How come our wrists have so many useless bones? Why is the vast majority of our genetic code pointless? And are we really supposed to swallow and breathe through the same narrow tube? Surely there’s been some kind of mistake? As professor of biology Nathan H. Lents explains in Human Errors, our evolutionary history is indeed nothing if not a litany of mistakes, each more entertaining and enlightening than the last. The human body is one big pile of compromises. But that is also a testament to our greatness: as Lents shows, humans have so many design flaws precisely because we are very, very good at getting around them. A rollicking, deeply informative tour of humans’ four-billion-year-and-counting evolutionary saga, Human Errors both celebrates our imperfections and offers an unconventional accounting of the cost of our success.


Investigating Human Error

Investigating Human Error

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  • Author: Barry Strauch
  • Publisher: Routledge
  • ISBN: 1351727028
  • Category : Social Science
  • Languages : en
  • Pages : 261

This title was first published in 2002: This volume presents a method to investigate the human performance issues associated with an accident or incident, with a detailed discussion of the types of data to collect, and methods of collecting and analyzing data. The book should be of interest to accident/incident investigators, specialists in nuclear, chemical processing, aviation and other critical industries, safety experts, researchers and students in the field of human error, human factors, ergonomics and industrial engineering, and government agencies for regulation, health and safety.


A Human Error Approach to Aviation Accident Analysis

A Human Error Approach to Aviation Accident Analysis

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  • Author: Douglas A. Wiegmann
  • Publisher: Routledge
  • ISBN: 1351962353
  • Category : Technology & Engineering
  • Languages : en
  • Pages : 174

Human error is implicated in nearly all aviation accidents, yet most investigation and prevention programs are not designed around any theoretical framework of human error. Appropriate for all levels of expertise, the book provides the knowledge and tools required to conduct a human error analysis of accidents, regardless of operational setting (i.e. military, commercial, or general aviation). The book contains a complete description of the Human Factors Analysis and Classification System (HFACS), which incorporates James Reason's model of latent and active failures as a foundation. Widely disseminated among military and civilian organizations, HFACS encompasses all aspects of human error, including the conditions of operators and elements of supervisory and organizational failure. It attracts a very broad readership. Specifically, the book serves as the main textbook for a course in aviation accident investigation taught by one of the authors at the University of Illinois. This book will also be used in courses designed for military safety officers and flight surgeons in the U.S. Navy, Army and the Canadian Defense Force, who currently utilize the HFACS system during aviation accident investigations. Additionally, the book has been incorporated into the popular workshop on accident analysis and prevention provided by the authors at several professional conferences world-wide. The book is also targeted for students attending Embry-Riddle Aeronautical University which has satellite campuses throughout the world and offers a course in human factors accident investigation for many of its majors. In addition, the book will be incorporated into courses offered by Transportation Safety International and the Southern California Safety Institute. Finally, this book serves as an excellent reference guide for many safety professionals and investigators already in the field.