Research and Theory on Workplace Aggression

Research and Theory on Workplace Aggression

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  • Author: Nathan A. Bowling
  • Publisher: Cambridge University Press
  • ISBN: 1108132669
  • Category : Business & Economics
  • Languages : en
  • Pages : 599

Workplace aggression is a serious problem for workers and their employers. As such, an improved scientific understanding of workplace aggression has important implications. This volume, which includes chapters written by leading workplace aggression scholars, addresses three primary topics: the measurement, predictors and consequences of workplace aggression; the social context of workplace aggression; and the prevention of workplace aggression. Of note, the book encompasses the various labels used by researchers to refer to workplace aggression, such as 'abusive supervision', 'bullying', 'incivility' and 'interpersonal conflict'. This approach differs from those of previous books on the topic in that it does not focus on a particular type of workplace aggression, but covers an intentionally broad conceptualization of workplace aggression - specifically, it considers aggression from both the aggressors' and the targets' perspectives and includes behaviors enacted by several types of perpetrators, including supervisors, coworkers and customers.


Handbook of Workplace Violence

Handbook of Workplace Violence

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  • Author: E. Kevin Kelloway
  • Publisher: SAGE Publications
  • ISBN: 1452263965
  • Category : Business & Economics
  • Languages : en
  • Pages : 705

In the Handbook of Workplace Violence, editors E. Kevin Kelloway, Julian Barling, and Joseph J. Hurrell Jr. bring together the contributions of leading researchers to provide summaries and unique perspectives on current theory, research, and practice relating to workplace violence. This is the most up-to-date resource available providing a comprehensive overview of the current state of knowledge regarding all aspects of workplace violence and aggression. Part I summarizes the leading theoretical perspectives on violence and aggression and provides prevalence estimates for aggression and violence in North American workplaces. Part II focuses on leading experts in the field summarizing what is known about the sources of workplace violence (e.g., partner violence, communal violence, industrial relations violence, public-initiated violence) forms of aggression in the workplace (e.g., emotional abuse, workplace bullying, cyber-aggression) and populations (e.g., occupations, youth) at special risk for workplace violence and aggression. Part III considers the experience of victims as well as individual (e.g., critical incident stress debriefing) and organizational (e.g., selection, training) interventions designed to prevent, or ameliorate the consequences of workplace violence. This is a valuable resource for researchers and practitioners in the fields of Industrial and Organizational Psychology, Human Resources, Health Psychology, Public Health, and Employee Assistance Programs. It is also an excellent textbook for graduate courses in Organizational Behavior, Occupational Health Psychology, and Organizational Psychology.


Research Companion to the Dysfunctional Workplace

Research Companion to the Dysfunctional Workplace

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  • Author: Janice Langan-Fox
  • Publisher: Edward Elgar Publishing
  • ISBN: 1847207081
  • Category : Business & Economics
  • Languages : en
  • Pages : 495

A work exposing and exploring the phenomena of the dysfunctional workplace is long overdue. This fascinating book does just that, uncovering the subversiveness, counter-productive behaviour and unspoken issues that managers struggle with on a daily basis. This Companion not only explores organizational dysfunction as it concerns individuals, it also examines broader issues of dysfunction and its effects with regards teams, managers and organizational systems. Lively discussion encompasses the symptoms of distress, illness, absenteeism, and inefficiency that point towards behavioural disorders and system-wide malfunction. From personality disorders to wars over territory , the book chronicles and reveals the true nature of often hidden workplace problems including bullying, unethical behaviour, loss of trust, organizational deviance, cowardice, workaholism, negative humour and emotions, personality disorders, mismanagement, and malfunctioning performance and selection systems. So what can be done? Practical solutions to these dysfunctional phenomena are presented by international experts from a range of disciplinary backgrounds including management, psychology and economics. This fascinating, highly original book will be of enormous interest to students, researchers, academics and practitioners across all sectors of business and management, human resource management in particular.


The Cambridge Handbook of Workplace Affect

The Cambridge Handbook of Workplace Affect

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  • Author: Liu-Qin Yang
  • Publisher: Cambridge University Press
  • ISBN: 110849403X
  • Category : Psychology
  • Languages : en
  • Pages : 573

Are you struggling to improve a hostile or uncomfortable environment at work, or interested in how such tension can arise? Experts in organizational psychology, management science, social psychology, and communication science show you how to implement interventions and programs to manage workplace emotion. The connection between workplace affect and relevant challenges in our society, such as diversity and technological changes, is undeniable; thus learning to harness that knowledge can revolutionize your performance in tackling workday issues. Applying major theoretical perspectives and research methodologies, this book outlines the concepts of display rules, emotional labor, work motivation, well-being, and discrete emotions. Understanding these ideas will show you how affect can promote team effectiveness, leadership, and conflict resolution. If you require a foundation for understanding workplace affect or a springboard into deeper, more interdisciplinary research, this book presents an integrative approach that is indispensable.


Antisocial Behavior in Organizations

Antisocial Behavior in Organizations

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  • Author: Robert A. Giacalone
  • Publisher: SAGE
  • ISBN: 9780803972360
  • Category : Business & Economics
  • Languages : en
  • Pages : 222

This intriguing new volume provides an understanding of the various forms of antisocial behavior in the workplace and how they can be identified and managed--if not prevented altogether. Antisocial Behavior in Organizations includes analysis of the role of frustration in antisocial behavior, and discusses issues such as employee revenge, aggression, lying, theft, and sabotage. Whistle blowing, litigation, and claiming are also explored as types of behavior that may be considered antisocial even though their stated goal is perhaps prosocial. The book concludes by making connections between antisocial behavior and organizational climate--addressing the need for modification in the workplace to reduce antisocial behavior. Academics, students, and practitioners in the fields of management, industrial/organizational psychology, sociology, social psychology, legal studies and criminal justice will appreciate this collection of original essays written by well-respected experts.


The Self at Work

The Self at Work

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  • Author: D. Lance Ferris
  • Publisher: Routledge
  • ISBN: 1317235347
  • Category : Business & Economics
  • Languages : en
  • Pages : 692

The Self at Work brings researchers in industrial and organizational psychology and organizational behavior together with researchers in social and personality psychology to explore how the self impacts the workplace. Covering topics such as self-efficacy, self-esteem, self-control, power, and identification, each chapter examines how research on the self informs and furthers understanding of organizational topics such as employee engagement, feedback-seeking, and leadership. With their combined expertise, the chapter authors consider how research on the self has influenced management research and practice (and vice-versa), limitations of applying social psychology research in the organizational realm, and future directions for organizational research on the self. This book is a valuable resource for researchers, graduate students, and professionals who are interested in how research on the self can inform industrial/organizational psychology.


Counterproductive Work Behavior

Counterproductive Work Behavior

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  • Author: Suzy Fox
  • Publisher: Amer Psychological Assn
  • ISBN: 9781591471653
  • Category : Business & Economics
  • Languages : en
  • Pages : 329

Counterproductive work behavior (CWB) encompasses a spectrum of actions that harm employees or organizations. These behaviors include bullying, emotional abuse, revenge, retaliation, mobbing, and aggression. This volume examines the conditions and events that contribute to CWB, as well as the steps organizations might take to combat it.


Deviant and Criminal Behavior in the Workplace

Deviant and Criminal Behavior in the Workplace

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  • Author: Steven M. Elias
  • Publisher: NYU Press
  • ISBN: 081472261X
  • Category : Psychology
  • Languages : en
  • Pages : 271

Workplace crimes are never far from the news. From major scandals like Enron to violent crimes committed by co-workers to petty theft of office supplies, deviant and criminal behaviour is common in the workplace. Psychological factors are almost always involved when an employee engages in such behaviour. Deviant and Criminal Behavior in the Workplace offers insights at the level of the individual employee and also sheds light on the role organizations themselves may play in fostering such criminal behaviour. The volume considers psychological factors involved in theft and fraud, workplace violence, employee discrimination, and sexual harassment. It also analyses a number of variables which can influence such behaviour including employee personality, employee emotional processes, experience of occupational stress, organizational culture, organizational injustice, and human resource management practices. The book will be of core interest to those interested in the psychology and sociology of work, organizational behaviour, and human resource management.


Handbook of Research on Organizational Culture and Diversity in the Modern Workforce

Handbook of Research on Organizational Culture and Diversity in the Modern Workforce

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  • Author: Christiansen, Bryan
  • Publisher: IGI Global
  • ISBN: 1522522514
  • Category : Business & Economics
  • Languages : en
  • Pages : 523

Optimal development of contemporary businesses is dependent on a number of factors. By creating novel frameworks for organizational behavior, effective competitive advantage can be achieved. The Handbook of Research on Organizational Culture and Diversity in the Modern Workforce is a comprehensive reference source for the latest scholarly content on components and impacts on effecting culturally diverse workplace environments. Highlighting a range of pertinent topics such as emotional intelligence, human resources, and work-life balance, this publication is ideally designed for managers, professionals, researchers, students, and academics interested in emerging perspectives on organizational development.


Understanding Anger Disorders

Understanding Anger Disorders

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  • Author: Raymond DiGiuseppe
  • Publisher: Oxford University Press
  • ISBN: 0195170792
  • Category : Family & Relationships
  • Languages : en
  • Pages : 433

Since classical times, philosophers and physicians have identified anger as a human frailty that can lead to violence and human suffering, but with the development of a modern science of abnormal psychology and mental disorders, it has been written off as merely an emotional symptom and excluded from most accepted systems of psychiatric diagnosis. Yet despite the lack of scientific recognition, anger-related violence is often in the news, and courts are increasingly mandating anger management treatment. It is time for a fresh scientific examination of one of the most fundamental human emotions and what happens when it becomes pathological, and this thorough, persuasive book offers precisely such a probing analysis.Using both clinical data and a variety of case studies, esteemed anger researchers Raymond A. DiGiuseppe and Raymond Chip Tafrate argue for a new diagnostic classification, Anger Regulation and Expression Disorder, that will help bring about clinical improvements and increased scientific understanding of anger. After situating anger in both historical and emotional contexts, they report research that supports the existence of several subtypes of the disorder and review treatment outcome studies and new interventions to improve treatment. The first book that fully explores anger as a clinical phenomenon and provides a reliable set of assessment criteria, it represents a major step toward establishing the clear definitions and scientific basis necessary for assessing, diagnosing, and treating anger disorders.