Quality Function Deployment and Six Sigma, Second Edition

2009-07-15
Quality Function Deployment and Six Sigma, Second Edition

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  • Author: Joseph P. Ficalora
  • Publisher: Pearson Education
  • ISBN: 013703508X
  • Category : Business & Economics
  • Languages : en
  • Pages : 833

Make the Most of QFD and the Voice of the Customer in Six Sigma Environments Quality Function Deployment (QFD) techniques have helped thousands of organizations deliver higher-quality, more user-focused product designs. Now, Lou Cohen’s classic guide to QFD has been thoroughly updated to fully align QFD with Design for Six Sigma (DFSS) and other state-of-the-art Six Sigma methodologies. Revised by world-class Six Sigma expert Joe Ficalora and his team at Sigma Breakthrough Technologies, this new edition’s up-to-date perspective on QFD reflects dozens of successful Six Sigma and DFSS deployments. They offer a start-to-finish methodology for implementing QFD, and systematically illuminate powerful linkages between QFD and Six Sigma, DFSS, Marketing for Six Sigma (MFSS), and Technology for Six Sigma (TFSS). An expanded, start-to-finish case study demonstrates how QFD should function from all angles, from design and marketing to technology and service. Learn how to Identify the roles and advantages of QFD in today’s global business environment Understand every element of the House of Quality (HOQ) Use QFD to drive more competitive product and service development Move from the processes you have to the processes you want Anticipate QFD’s unique challenges, overcome its obstacles, and deploy it successfully Extend the HOQ concept all the way through project completion Deploy powerful Voice of the Customer (VOC) techniques throughout all phases of development, not just planning Adapt QFD for software development, service development, and organizational planning Whether you’re working in operations, engineering, marketing, technology, or service development, this book will help you drive maximum value from all your Six Sigma, QFD, VOC, and DFSS investments.

Quality Function Deployment and Six Sigma

2009-07-17
Quality Function Deployment and Six Sigma

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  • Author: Joseph P. Ficalora
  • Publisher:
  • ISBN: 9780133364439
  • Category : Business & Economics
  • Languages : en
  • Pages : 480

Make the Most of QFD and the Voice of the Customer in Six Sigma Environments Quality Function Deployment (QFD) techniques have helped thousands of organizations deliver higher-quality, more user-focused product designs. Now, Lou Cohen's classic guide to QFD has been thoroughly updated to fully align QFD with Design for Six Sigma (DFSS) and other state-of-the-art Six Sigma methodologies. Revised by world-class Six Sigma expert Joe Ficalora and his team at Sigma Breakthrough Technologies, this new edition's up-to-date perspective on QFD reflects dozens of successful Six Sigma and DFSS deployments. They offer a start-to-finish methodology for implementing QFD, and systematically illuminate powerful linkages between QFD and Six Sigma, DFSS, Marketing for Six Sigma (MFSS), and Technology for Six Sigma (TFSS). An expanded, start-to-finish case study demonstrates how QFD should function from all angles, from design and marketing to technology and service. Learn how to Identify the roles and advantages of QFD in today's global business environment Understand every element of the House of Quality (HOQ) Use QFD to drive more competitive product and service development Move from the processes you have to the processes you want Anticipate QFD's unique challenges, overcome its obstacles, and deploy it successfully Extend the HOQ concept all the way through project completion Deploy powerful Voice of the Customer (VOC) techniques throughout all phases of development, not just planning Adapt QFD for software development, service development, and organizational planning Whether you're working in operations, engineering, marketing, technology, or service development, this book will help you drive maximum value from all your Six Sigma, QFD, VOC, and DFSS investments.

Quality Function Deployment and Six Sigma

1900
Quality Function Deployment and Six Sigma

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  • Author: Joseph P. Ficalora
  • Publisher:
  • ISBN:
  • Category :
  • Languages : en
  • Pages : 476

This is the eBook version of the printed book. If the print book includes a CD-ROM, this content is not included within the eBook version. Make the Most of QFD and the Voice of the Customer in Six Sigma Environments Quality Function D.

Quality Function Deployment and Six Sigma, Second Edition

2009
Quality Function Deployment and Six Sigma, Second Edition

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  • Author: Ficalora
  • Publisher:
  • ISBN: 9788131744604
  • Category :
  • Languages : en
  • Pages : 476

The House of Quality in a Minute

2019-12-01
The House of Quality in a Minute

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  • Author: Christian N. Madu
  • Publisher: IAP
  • ISBN: 1641139056
  • Category : Business & Economics
  • Languages : en
  • Pages : 149

Quality function deployment (QFD) is an effective tool to help organizations to become more competitive by designing their products and services to satisfy customers’ requirements. This book is precise and direct and focuses on the key issues in building the House of Quality otherwise known as Quality Function Deployment (QFD). By reading this book, the manager understands how to solicit customer requirement information, how design requirements are matched to customer requirements, how priorities of customer needs are established, and how activities are benchmarked. Furthermore, this new edition expands the topic to include process change initiatives on the premise that QFD cannot be achieved if the organization itself is not transformed to achieve customer satisfaction. The manager is guided on how to solve critical problems to achieve customer satisfaction. The book guides the reader to understand how companywide quality activities are related to QFD. This association is often lacking in other presentations that treat QFD as if it is independent of other quality efforts, such as process change initiative. The book will therefore include information on related quality initiatives such as: • Identification of customer needs • Benchmarking & re-engineering • Strategic planning • Quality assurance • Stakeholder teams • Cost control & productivity improvement • Six sigma • Process change initiative

House of Quality in a Minute

2006-05
House of Quality in a Minute

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  • Author: Christian N. Madu
  • Publisher: Chi Publishers Inc
  • ISBN: 9780967602363
  • Category : Business & Economics
  • Languages : en
  • Pages : 140

Quality function deployment (QFD) is an effective tool to help organizations become more competitive by designing their products and services to satisfy cutomers' requirements. The manager is guided on a step-by-step process to attaining this goal. This book is precise and direct and focuses on key issues in building the House of Quality otherwise known as QFD. By reading this book, the manager understands how to solicit customer requirement information, how design requirements are matched to customer requirements, how weights are assigned, how priorities are developed, and how activities can be benchmarked. The manager also understands how to solve the critical problems that help achieve customer satisfaction. This book also guides the reader to understand how companywide quality activities are related to QFD. This link is often lacking in other presentations of QFD that often fail to show the linkage between QFD and other quality initiatives and management programs.

Design for Six Sigma, Chapter 7 - Quality Function Deployment (QFD)

2008-08-15
Design for Six Sigma, Chapter 7 - Quality Function Deployment (QFD)

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  • Author: Kai Yang
  • Publisher: McGraw Hill Professional
  • ISBN: 0071734554
  • Category : Business & Economics
  • Languages : en
  • Pages : 28

Here is a chapter from an updated Design for Six Sigma, Second Edition, which has extensive new chapters and learning modules on innovation, lean product development, computer simulation, and critical parameter management--plus new thread-through case studies. This updated edition provides unrivalled real-world product development experience and priceless walk-throughs that help you choose the right design tools at every stage of product and service development. The book includes detailed directions, careful comparisons, and work-out calculations that make every step of the Design for Six Sigma process easier.

Quality Function Deployment and Lean Six Sigma Applications in Public Health

2010-01-27
Quality Function Deployment and Lean Six Sigma Applications in Public Health

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  • Author: Grace L. Duffy
  • Publisher: Quality Press
  • ISBN: 0873891902
  • Category : Medical
  • Languages : en
  • Pages : 225

The public health industry has recognized the value of continuous improvement. Quality Improvement (QI) teams are engaged across the country in identifying root causes of the issues which prevent us from providing the best public health services to communities and individuals. The tools of quality, when used effectively, will truly make a difference in the public’s health. It is time to take a more advanced approach for cross functional and long-term improvements that will achieve the systems level results the public deserves. The purpose of this book is to introduce the concepts embedded in Quality Function Deployment (QFD) and Lean Six Sigma to help Public Health professionals in their implementation of quality improvement within their agencies. The tools and techniques of QFD and Lean Six Sigma can help problem solving teams by providing insight into customer needs and wants, the design and development of customer centric processes, and mapping value streams. Both QFD and Lean Six Sigma focus on doing the most with the resources we have. The methods in this text are the next step to harness the energy, enthusiasm, hard work, and dedication of our public health workforce to make a lasting difference. By effectively expanding the use of QI tools and techniques, we can, and will, improve our nation’s health and the health of the many communities we serve.

Quality Function Deployment

1995
Quality Function Deployment

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  • Author: Lou Cohen
  • Publisher: Prentice Hall
  • ISBN:
  • Category : Business & Economics
  • Languages : en
  • Pages : 374

This book not only explains QFD fundamentals clearly and concisely, it takes you well beyond the basics to provide the advanced techniques, specific information, and concrete examples you need to implement QFD successfully and derive its full benefits.

Design for Six Sigma in Product and Service Development

2016-04-19
Design for Six Sigma in Product and Service Development

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  • Author: Elizabeth A. Cudney
  • Publisher: CRC Press
  • ISBN: 1439866406
  • Category : Business & Economics
  • Languages : en
  • Pages : 444

Real-world examples and hands-on experience are invaluable resources when learning how to use new methods and tools, whether in training or in a classroom. Yet there are very few books on Design for Six Sigma (DFSS) that provide the practical knowledge required to be up and running quickly. Until now. Design for Six Sigma in Product and Service Development: Applications and Case Studies provides step-by-step analysis and practical guidance on how to apply DFSS in product and service development. The book discusses the DFSS roadmap and how it is linked to methodologies, including organizational leadership, product development, system integration, critical parameter management, voice of the customer, quality function deployment, and concept generation. The chapter authors provide real-world case studies that demonstrate how the application of DFSS has significantly improved meeting customer requirements. They follow the Identify-Define-Design-Optimize-Validate (IDDOV) structure for new product or service development. Examples of tools covered include Quality Function Deployment, Voice of the Customer, Pugh Concept Selection, Ideal Function, Failure Modes and Effects Analysis, Reliability, Measurement Systems Analysis, Regression Analysis, and Capability Studies, among others. Clearly outlining the tools and how to integrate them for robust product and service design, the case studies can be used by industry professionals and academics to learn how to apply DFSS. The book gives you hands-on experience in a safe environment, where experienced Black Belts and Master Black Belts act as mentors and prepare you to touch actual data and make decisions when embarking on real-world projects. Even after you’ve mastered the techniques, the breadth and depth of coverage contained in this book will make it a vital part of your toolkit.