Measuring Leadership Development: Quantify Your Program's Impact and ROI on Organizational Performance

Measuring Leadership Development: Quantify Your Program's Impact and ROI on Organizational Performance

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  • Author: Jack J. Phillips
  • Publisher: McGraw Hill Professional
  • ISBN: 0071781218
  • Category : Business & Economics
  • Languages : en
  • Pages : 361

Prove the financial value of your programs—so funders can’t say no “Not measuring the impact of leadership development is like dieting without weighing-in. This outstanding book offers a very logical and practical approach to measuring the impact of leadership development.” —Dave Ulrich, Professor, University of Michigan, Ross School of Business, and partner, The RBL Group “This book explains many of the reasons why current leadership development practices miss the mark. A must-read for anyone who wishes to implement a meaningful strategy for developing leaders in their organization.” —Rajeev Peshawaria, Executive Director and CEO, iclif Leadership and Governance Centre “Leadership development is an area we instinctively know we need in organizations, but we struggle with how to link it to results. Patti, Jack, and Rebecca make measurement a clear and simple process.” —Whitney Hischier, Assistant Dean, Center for Executive Education, University of California, Berkeley, Haas School of Business “Measuring Leadership Development is one of the best business road maps I’ve seen in quite some time. These three doctors of philosophy offer the right prescription for ailing corporations in today’s business climate. I highly recommend it as an essential navigational tool in any corporate handbook.” —Marshall Goldsmith, million-selling author of the New York Times bestsellers MOJO and What Got Your Here Won’t Get You There “In addition to synthesizing and integrating various streams of information into something meaningful and compelling, the authors outline the fundamental questions that anyone who truly cares about making a difference should answer and they also provide pragmatic approaches and applications to insure high impact.” —Teresa Roche, Vice President and Chief Learning Officer, Agilent Technologies About the Book: Leadership development is one of the driving forces behind strong organizational performance. However, when executives look to run their organizations leaner, they view it as a luxury. Now, Measuring Leadership Development gives talent managers a full toolkit for presenting their leadership development programs in terms of identifiable business benefits, including—for the first time—an accurate bottom line for return on investment in the program. Jack and Patti Phillips have set the standard for ROI Methodology, and here, with Rebecca Ray, they show you how to measure, in real numbers, the impact a leadership development program has on an organization. This complete package gives you sought-after advice for developing leaders with a conveniently measurable, results-based approach as well as the tools you need to collect, analyze, and report relevant data. With this one-of-a-kind book, you can get up and running fast to: Design, deliver, and sustain a periodic ROI evaluation process Provide executives and stakeholders with the confirmable data they demand in terms they understand Use your evaluation data to drive improvement in your organization Effectively value the ROI of a leadership development program using the same standard ratio accountants use for equipment and buildings Colorful case studies from some of the world’s best-known companies illustrate how to establish best practices and avoid common pitfalls. You will turn to this book again and again for its authoritative, go-to advice and techniques. Take the lead in improving your company’s performance with Measuring Leadership Development.


Measuring Leadership Development: Quantify Your Program's Impact and ROI on Organizational Performance

Measuring Leadership Development: Quantify Your Program's Impact and ROI on Organizational Performance

PDF Measuring Leadership Development: Quantify Your Program's Impact and ROI on Organizational Performance Download

  • Author: Jack Phillips
  • Publisher:
  • ISBN: 9780070000001
  • Category : Leadership
  • Languages : en
  • Pages : 0


Measuring the Success of Coaching

Measuring the Success of Coaching

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  • Author: Patricia Pulliam Phillips
  • Publisher: ASTD
  • ISBN: 9781562868239
  • Category : Business & Economics
  • Languages : en
  • Pages : 0

Measuring the Success of Coaching provides an approach for objectively measuring success in coaching, allowing you to develop effective and efficient coaching programs and to demonstrate the return on investment of these programs.


Proving the Value of Soft Skills

Proving the Value of Soft Skills

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  • Author: Patricia Pulliam Phillips
  • Publisher: Association for Talent Development
  • ISBN: 1950496643
  • Category : Business & Economics
  • Languages : en
  • Pages : 328

A Step-by-Step Guide to Showing the Value of Soft Skill Programs As organizations rise to meet the challenges of technological innovation, globalization, changing customer needs and perspectives, demographic shifts, and new work arrangements, their mastery of soft skills will likely be the defining difference between thriving and merely surviving. Yet few executives champion the expenditure of resources to develop these critical skills. Why is that and what can be done to change this thinking? For years, managers convinced executives that soft skills could not be measured and that the value of these programs should be taken on faith. Executives no longer buy that argument but demand the same financial impact and accountability from these functions as they do from all other areas of the organization. In Proving the Value of Soft Skills, measurement and evaluation experts Patti Phillips, Jack Phillips, and Rebecca Ray contend that efforts can and should be made to demonstrate the effect of soft skills. They also claim that a proven methodology exists to help practitioners articulate those effects so that stakeholders’ hearts and minds are shifted toward securing support for future efforts. This book reveals how to use the ROI Methodology to clearly show the impact and ROI of soft skills programs. The authors guide readers through an easy-to-apply process that includes: business alignment design evaluation data collection isolation of the program effects cost capture ROI calculations results communication. Use this book to align your programs with organizational strategy, justify or enhance budgets, and build productive business partnerships. Included are job aids, sample plans, and detailed case studies.


Measuring the Success of Organization Development

Measuring the Success of Organization Development

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  • Author: Patricia Pulliam Phillips
  • Publisher: ASTD
  • ISBN: 9781562868734
  • Category : Business & Economics
  • Languages : en
  • Pages : 0

This book demonstrates how to apply the ROI methodology to OD interventions. It contains examples of challenges and resolutions with examples of how to conduct diagnostics and need assessment keeping in mind the end results, utilizing a simple 10-step model to showcase the results.


Measuring the Success of Leadership Development

Measuring the Success of Leadership Development

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  • Author: Patricia Pulliam Phillips
  • Publisher: Association for Talent Development
  • ISBN: 1607282399
  • Category : Business & Economics
  • Languages : en
  • Pages : 265

Evaluate leadership development programs all the way to impact and ROI. Globally, a record amount is being invested in leadership development, more than at any other time in history. And that translates into additional accountability for anyone spearheading a new program. Measuring the Success of Leadership Development offers a proven methodology that will help you step up to the challenge. You’ll learn how to begin the leadership development process with the end in mind and show return on investment to key stakeholders. Renowned ROI experts Jack and Patti Phillips have joined knowledge organization expert Rebecca Ray to support you every step of the way. This essential guide outlines each step of the proven ROI Methodology and explains how to apply it to driving leadership development program performance and evaluating results. Case studies show the methodology in action across seven successful leadership development programs. If you’re leading the charge, it’s crucial that you create and track metrics for your program’s success. In this book you will learn: how to begin the leadership development process with the end in mind what data to collect to show return on investment to key stakeholders best practices in measurement and evaluation strategies.


How to Measure Training Results

How to Measure Training Results

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  • Author: Jack J. Phillips
  • Publisher: McGraw Hill Professional
  • ISBN: 0071406263
  • Category : Business & Economics
  • Languages : en
  • Pages : 309

How to Measure Training Results presents practical tools for collecting and measuring six types of data critical to an overall evaluatin of training. This timely resource: Includes dozens of reproducible tools and processes for training evaluation Shows how to measure both financial and intangible/non-financial results


Measuring Return on Investment

Measuring Return on Investment

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  • Author: Jack J. Phillips
  • Publisher: ASTD
  • ISBN:
  • Category : Business & Economics
  • Languages : en
  • Pages : 310

This title presents numerous case studies on how to prove the dollar-for-dollar ROI and worth of training and development programs.


The ASTD Handbook of Measuring and Evaluating Training

The ASTD Handbook of Measuring and Evaluating Training

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  • Author: Patricia Pulliam Phillips
  • Publisher: Association for Talent Development
  • ISBN: 1607285851
  • Category : Business & Economics
  • Languages : en
  • Pages : 251

A follow-on to ASTD's best-selling ASTD Handbook for Workplace Learning Professionals, the ASTD Handbook of Measuring and Evaluating Training includes more than 20 chapters written by preeminent practitioners in the learning evaluation field. This practical, how-to handbook covers best practices of learning evaluation and includes information about using technology and evaluating e-learning. Broad subject areas are evaluation planning, data collection, data analysis, and measurement and evaluation at work.


Measuring ROI in Learning & Development

Measuring ROI in Learning & Development

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  • Author: Patricia Pulliam Phillips
  • Publisher: Association for Talent Development
  • ISBN: 1607287854
  • Category : Business & Economics
  • Languages : en
  • Pages : 355

How do you accurately and effectively measure return on investment (ROI) in training and performance improvement? Measuring ROI in Learning & Development, a new volume with a focus on the international arena and including a selection of case studies, provides detailed information on how to create, develop, and sustain a comprehensive ROI evaluation system. A focus on accountability in measuring ROI in learning and performance improvement programs has produced a book filled with functional, pragmatic suggestions and examples that can be implemented in the real world. Measuring ROI in Learning & Development provides everyone who has a personal or professional interest in developing effective metrics with a solid foundation on which to build practical ROI measuring programs. Specific topics covered include: examination of selected case studies, many of which employ the ROI Methodology definition and discussion of the ROI Methodology, and suggestions on how to best implement it exploration of best practices in measurement and evaluation of ROI discussion of various ROI data collection plans coverage of data analysis strategies and program assessment protocols analysis of program costs. Measuring ROI in Learning and Development provides comprehensive coverage of all aspects of developing, creating, implementing, maintaining, and assessing an effective, productive ROI-measurement program. With its explanation of the ROI Methodology; presentation of numerous case studies; extensive documentation and analysis of best practices; and consideration of such important issues as cost, data collection, and program assessment, this title is the most complete resource available for those involved with measuring ROI.