Managing Information Services

Managing Information Services

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  • Author: Jo Bryson
  • Publisher: Taylor & Francis
  • ISBN: 1040285244
  • Category : Language Arts & Disciplines
  • Languages : en
  • Pages : 440

This third edition of Jo Bryson's highly regarded Managing Information Services has been thoroughly revised with an emphasis on managing for a sustainable future. Libraries and information services face uncertain times and this new edition tackles the challenges of planning and managing change, future-proofing for tomorrow, and leading the transformation to a sustainable future. The text also addresses the integration of information services including librarianship, records management and ICT. Essential reading for information students, this text also serves as a comprehensive and detailed reference on the key management topics for information service managers.


Managing Information Services

Managing Information Services

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  • Author: Jo Bryson
  • Publisher: Routledge
  • ISBN: 1317101553
  • Category : Language Arts & Disciplines
  • Languages : en
  • Pages : 493

This fourth edition of Jo Bryson's highly regarded Managing Information Services has been thoroughly revised with an emphasis on innovation. Operating in a digital era, libraries must innovate to survive and grow. This means librarians having radical ideas which challenge the status quo, shifting strategic directions to change the way services are managed, and developing new skills and knowledge. Challenges include developing new uses for floorspace, where shelving is being replaced by mobile networking, and new practices and procedures for managing new products such as e-books and self-service. Libraries can achieve long term sustainability by information managers having more creative responses and developing innovative thinking. Essential reading for information students, this text also serves as a comprehensive and detailed reference on the key management topics for information service managers.


Managing and Adapting Library Information Services for Future Users

Managing and Adapting Library Information Services for Future Users

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  • Author: Osuigwe, Nkem Ekene
  • Publisher: IGI Global
  • ISBN: 1799811182
  • Category : Language Arts & Disciplines
  • Languages : en
  • Pages : 284

Information in today’s modernized world has become much more attainable with the use of technology. A resource that has fallen victim to this are library services. What was once a staple of knowledge and communication has failed to keep pace with recent advancements in information service providers. Library practitioners need to learn how to manage change, build influence, and adapt their services to remain relevant within local communities. Libraries can continue to play a key role in future aspects of information provision, but proper research is a necessity. Managing and Adapting Library Information Services for Future Users is a collection of innovative research that encapsulates practices, concepts, ideas, and proposals that would chart pathways for libraries of all types to envision and understand how to thrive and remain relevant in the competitive information provision environment. It is expected to motivate librarians and information scientists to probe further into how libraries would better serve user communities of the 21st century who have options of accessing information from sources other than from libraries. While highlighting topics including artificial intelligence, human design thinking, and alternative finance, this book is ideally designed for librarians, information specialists, architects, data scientists, researchers, community development practitioners, policymakers, faculty members, and students seeking current research on emerging advancements in library optimization.


Managing Information Technology

Managing Information Technology

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  • Author: Francisco Castillo
  • Publisher: Springer
  • ISBN: 3319388916
  • Category : Computers
  • Languages : en
  • Pages : 246

There are two different, interdependent components of IT that are important to a CIO: strategy, which is long-term; and tactical and operational concerns, which are short-term. Based on this distinction and its repercussions, this book clearly separates strategy from day-to-day operations and projects from operations – the two most important functions of a CIO. It starts by discussing the ideal organization of an IT department and the rationale behind it, and then goes on to debate the most pressing need – managing operations. It also explains some best industry standards and their practical implementation, and discusses project management, again highlighting the differences between the methodologies used in projects and those used in operations. A special chapter is devoted to the cutover of projects into operations, a critical aspect seldom discussed in detail. Other chapters touch on the management of IT portfolios, project governance, as well as agile project methodology, how it differs from the waterfall methodology, and when it is convenient to apply each. Taking the fundamental principles of IT service management and best practices in project management, the book offers a single, seamless reference for IT managers and professionals. It is highly practical, explaining how to apply these principles based on the author’s extensive experience in industry.


Managing Information Assurance in Financial Services

Managing Information Assurance in Financial Services

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  • Author: Rao, H.R.
  • Publisher: IGI Global
  • ISBN: 1599041731
  • Category : Computers
  • Languages : en
  • Pages : 346

"This book provides high-quality research papers and industrial practice articles about information security in the financial service industry. It provides insight into current information security measures, including: technology, processes, and compliance from some of the leading researchers and practitioners in the field"--Provided by publisher.


Managing the IT Services Process

Managing the IT Services Process

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  • Author: Noel Bruton
  • Publisher: Routledge
  • ISBN: 0750657235
  • Category : Business & Economics
  • Languages : en
  • Pages : 244

Managing the IT Service Processis the first book of its kind to recognize the truth of IT Service delivery. It takes the overall view of the service management process and links together the elements of service level management, systems availability, costs and benchmarking, and the helpdesk. In the last 5 years there has been a major structural shift in the IT industry with the traditional position of Helpdesk Manager being replaced by a new function of IT Services Manager. The industry is now concentrating on the formulation of an end-to-end service process that replaces the previous norm of several disparate and non-integrated sections in an IT department such as the helpdesk, applications maintenance, operations, development procurement and systems management. Managers are focusing on a totality of management so they can correlate costs and processes and offer their customers an integrated service. Managing the IT Services Processis an instructional manual written by an acknowledged industry expert and includes techniques, charts, methods, case studies and anecdotes to support the text. The author encourages the reader to formulate an end-to-end IT service process by using a step by step approach. The text describes and encourages integration in IT and therefore will be useful for managers involved in the unified process.


Managing Information Services

Managing Information Services

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  • Author: Jo Bryson
  • Publisher: Ashgate Publishing, Ltd.
  • ISBN: 9780754646341
  • Category : Computers
  • Languages : en
  • Pages : 366

This new edition of Managing Information Services has been significantly revised and restructured to reflect the need for libraries and information services to manage the transformation necessary to become more relevant to the knowledge age's dynamic, customer-centred environment. It reflects the move from managing physical assets to exploiting knowledge, technology and innovation; new models of learning; global, mobile communication and new delivery mechanisms with a focus on relationships. Introductory sections on management and strategic influences emphasise the importance of knowledge management skills, teamworking, corporate responsibility and customer satisfaction as a driver for change. A new section on corporate governance has been added that includes managing different forms of capital, and there is expanded coverage of investment, security, risk management and business continuity. Maintaining a competitive advantage through service quality and multiple delivery channels is another theme found throughout the book. comprehensive and yet sufficiently detailed reference on the key management subjects for information service managers.


Managing Information Services

Managing Information Services

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  • Author: Jo Bryson
  • Publisher: Gower Publishing Company, Limited
  • ISBN:
  • Category : Business & Economics
  • Languages : en
  • Pages : 456

Western Australian author. This book which covers a full range of information management topics.


Managing Information Services

Managing Information Services

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  • Author: Ms Jo Bryson
  • Publisher: Ashgate Publishing, Ltd.
  • ISBN: 1409486664
  • Category : Education
  • Languages : en
  • Pages : 444

This third edition of Jo Bryson's highly regarded Managing Information Services has been thoroughly revised with an emphasis on managing for a sustainable future. Libraries and information services face uncertain times and this new edition tackles the challenges of planning and managing change, future-proofing for tomorrow, and leading the transformation to a sustainable future. The text also addresses the integration of information services including librarianship, records management and ICT. Essential reading for information students, this text also serves as a comprehensive and detailed reference on the key management topics for information service managers.


Managing Information Technology Outsourcing

Managing Information Technology Outsourcing

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  • Author: Erik Beulen
  • Publisher: Routledge
  • ISBN: 1000469727
  • Category : Business & Economics
  • Languages : en
  • Pages : 252

For decades, outsourcing has been a major international phenomenon in business. The areas of Technology, Information Technology and Management represent a unique case for outsourcing both in terms of benefits and potential interorganisational problems. This fully updated text has been brought up to date with this new landscape, including discussion of Robotic Process Automation, Internet of Things, cloud computing, low code and DevOps and agile. With a range of new global case studies in manufacturing, logistics, chemical industry and cloud services, this textbook offers a strong grounding in real-world industrial experience that effectively combines theory with practice. Uniquely, this book focuses on both sides of the outsourcing relationship, providing a balanced exploration of the ways in which these partnerships can be managed successfully. Accessible and cutting-edge, the third edition of Managing Information Technology Outsourcing provides an in-depth, practical perspective on this important and far-reaching challenge in information technology management. It is an ideal text for students, academics and practitioners alike.