ITIL lite

2010-03-09
ITIL lite

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  • Author: Malcolm Fry
  • Publisher: The Stationery Office
  • ISBN: 9780113312122
  • Category : Business & Economics
  • Languages : en
  • Pages : 136

ITL Lite is aimed at encouraging organizations to adopt ITIL V3 by selecting and implementing key ITIL V3 components. For many reasons not every organization can adopt the whole of ITIL V3. Therefore, the publication explains which components are essential and explains how to select the appropriate components for implementation. The title is based around a project template to help readers prepare their own project. Ideal for those departments whose budgets have been reduced but who still want to improve key processes and functions.

IT Service Management Based on ITIL® 2011 Edition

2014-10-01
IT Service Management Based on ITIL® 2011 Edition

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  • Author: Pierre Bernard
  • Publisher: Van Haren
  • ISBN: 9401805571
  • Category : Architecture
  • Languages : en
  • Pages : 349

For trainers free additional material of this book is available. This can be found under the "Training Material" tab. Log in with your trainer account to access the material. In the world of international IT Service Management the previous editions of this book have acquired an excellent reputation as guidance on the topic of ITIL. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations. This revised edition is based on ITIL 2011 Edition. It is written in the same concise way as the previous editions and covering all the facts. Readers will find that this title succinctly covers the key aspects of ITIL 2011 Edition. It is endorsed by AXELOS, the official ITIL Accreditor. The ITIL Lifecycle is fully covered. In addition there is much attention to the 26 IT Service Management processes and 4 Functions. These are described in detail. This means that it is easy for all readers to access and grasp the concepts of processes and functions that are so pivotal to many service management day-to-day operations. This title covers the following: Introduction to the Service Lifecycle Lifecycle phase: Service Strategy Lifecycle phase: Service Design Lifecycle phase: Service Transition Lifecycle phase: Service Operation Lifecycle phase: Continual Service Improvement New, compared with the previous edition on ITIL V3, are the processes for Strategy Management and Business Relationship Management. Also the other new and revised concepts of ITIL are covered in this book. Well written and presented, this publication provides a useful addition to the core ITIL publications for anyone wanting to understand IT service management. Kevin Holland, Service Management Specialist, NHS Pierre has produced an extremely useful summary of the current version of ITIL. This will be an invaluable day to day reference for all practitioners. Claire Agutter, ITIL Training Zone

County Business Patterns, United States

1993
County Business Patterns, United States

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  • Author:
  • Publisher:
  • ISBN:
  • Category : Industrial statistics
  • Languages : en
  • Pages : 444

The Stationery Office Annual Catalogue

2010
The Stationery Office Annual Catalogue

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  • Author: Stationery Office (Great Britain)
  • Publisher:
  • ISBN:
  • Category : Government publications
  • Languages : en
  • Pages : 564

The Wall Street Journal. Personal Finance Workbook

2009-02-04
The Wall Street Journal. Personal Finance Workbook

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  • Author: Jeff D. Opdyke
  • Publisher: Currency
  • ISBN: 0307498891
  • Category : Business & Economics
  • Languages : en
  • Pages : 192

A hands-on, interactive guide to managing your monday and building your financial future Many of the worksheets in this book are available online and can be saved, printed, and recalculated at any time. Go to: WSJ.com/BookTools Understanding your money, and getting it to work for you, is more important today than it ever was, because you alone are responsible for every aspect of your financial life, from managing your day-to-day living expenses to planning a college savings fund and, ultimately, retirement. The sooner you start taking control of your financial life the better, and there’s no greater authority on financial matters than The Wall Street Journal. This workbook takes the mystery out of personal finance and addresses every topic you’ll need to master, from building a solid financial base to growing your financial assets. Worksheets, charts, and step-by-step instructions throughout help you do the math and work through the basics, making it quick and easy to organize your cash and eventually build wealth. Learn how to: • Create a spending plan and budget • Balance a checkbook • Make decisions about what types of— and how much—insurance you need • Manage credit and debt • Finance big expenses like real estate and education • Understand and properly assess your own appetite for risk • Formulate the right asset allocation • Start building an investment portfolio • Make real estate decisions like purchasing vs. renting • Refinance a mortgage • Manage your 401(k) • Deal with taxes • Plan for college expenses Also available—the companion to this workbook: The Wall Street Journal Complete Personal Finance Guidebook, by Jeff D. Opdyke Get your financial life in order with help from The Wall Street Journal. Look for: • The Wall Street Journal Complete Money and Investing Guidebook • The Wall Street Journal Complete Identity Theft Guidebook • The Wall Street Journal Complete Real Estate Investing Guidebook

Monthly Activity Report of Services Provided to Individuals

1977
Monthly Activity Report of Services Provided to Individuals

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  • Author:
  • Publisher:
  • ISBN:
  • Category : Employment agencies
  • Languages : en
  • Pages : 686

ITIL® 2011 At a Glance

2012-07-01
ITIL® 2011 At a Glance

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  • Author: John O. Long
  • Publisher: Springer Science & Business Media
  • ISBN: 1461438977
  • Category : Computers
  • Languages : en
  • Pages : 98

"ITIL® 2011 At a Glance" is an important update to the internationally-recognized ITIL® best practices for IT Service Management. "ITIL® 2011 At a Glance" provides graphical and textual memory joggers for the primary concepts of those best practices. IT organizations worldwide are implementing ITIL® as a vehicle for improving IT service quality and improve return on investment for IT services. This book is an update based on the ITIL 2011 Update. The desk reference’s unique graphical approach will take otherwise complex textual descriptions and make the information accessible in a series of consistent, simple diagrams. "ITIL® 2011 At a Glance" will be of interest to organizations looking to train their staffs in a consistent and cost-effective way. Further, this book is ideal for anyone involved in planning consulting, implementing, or testing an ITIL® implementation.

English-Haitian Creole Bilingual Dictionary

2017-04-06
English-Haitian Creole Bilingual Dictionary

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  • Author: Albert Valdman
  • Publisher: iUniverse
  • ISBN: 153201600X
  • Category : Foreign Language Study
  • Languages : en
  • Pages : 861

Haitian Creole (HC) is spoken by approximately 11,000,000 persons in Haiti and in diaspora communities in the United States and throughout the Caribbean. Thus, it is of great utility to Anglophone professionals engaged in various activities—medical, social, educational, welfare— in these regions. As the most widely spoken and best described creole language, a knowledge of its vocabulary is of interest and utility to scholars in a variety of disciplines. The English-Haitian Creole Bilingual Dictionary (EHCBD) aims to assist anglophone users in constructing written and oral discourse in HC; it also will aid HC speakers to translate from English to their language. As the most elaborate and extensive linguistic tool available, it contains about 30 000 individual entries, many of which have multiple senses and include subentries, multiword phrases or idioms. The distinguishing feature of the EHCBD is the inclusion of translated sentence-length illustrative examples that provide important information on usage.

Annual Report of the Registrar-General on the Births, Deaths, and Marriages Registered in Scotland

1886
Annual Report of the Registrar-General on the Births, Deaths, and Marriages Registered in Scotland

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  • Author: Great Britain. General Register Office (Scotland)
  • Publisher:
  • ISBN:
  • Category :
  • Languages : en
  • Pages : 1128

IP Address Management

2011-01-11
IP Address Management

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  • Author: Timothy Rooney
  • Publisher: John Wiley & Sons
  • ISBN: 0470585870
  • Category : Computers
  • Languages : en
  • Pages : 448

This book will be the first covering the subject of IP address management (IPAM). The practice of IPAM includes the application of network management disciplines to IP address space and associated network services, namely DHCP (Dynamic Host Configuration Protocol) and DNS (Domain Name System). The consequence of inaccurately configuring DHCP is that end users may not be able to obtain IP addresses to access the network. Without proper DNS configuration, usability of the network will greatly suffer as the name-to-address lookup process may fail. Imagine having to navigate to a website or send an email or an instant message by IP address instead of by name! It's equally important that these DHCP and DNS configurations be based on a common IP address plan, which maps out the IP address hierarchy, subnets, address pools, and domains. IPAM applies management disciplines to these core services, including configuration, change control, auditing, reporting and so on, and they are necessary given the absolute requirement for properly managing IP space and DHCP and DNS servers. The linkages among an IP address plan, DHCP server configuration and DNS server configuration are inseparable; a change of an IP address will affect DNS information and perhaps DHCP as well. These functions provide the foundation for today's converged services IP networks, so they need to be managed using a rigorous approach. Today, there is no single book that covers the management of these linkages and services they provide; IP Address Management Principles and Practice will fill that gap. While several books are available for leading vendors' DHCP and DNS services implementations, few exist for IP address planning, and none exist that unifies these three topics. To obtain a free copy of the IPAM Configuration Guide please send an email to: [email protected]