Intercultural Interactions in the Multicultural Workplace

Intercultural Interactions in the Multicultural Workplace

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  • Author: Małgorzata Rozkwitalska
  • Publisher: Springer
  • ISBN: 3319397710
  • Category : Business & Economics
  • Languages : en
  • Pages : 314

This volume explores the work environment in multinational corporations. To do so, it integrates studies on the organizational sciences, cross-cultural management, positive psychology and sociology within a single comprehensive framework. Twenty-two authors from six countries identify the challenges in multicultural workplaces, the positives of interactions, cultural clashes and their organizational preconditions. They add inter-organizational, institutional and critical perspectives to the analysis within the framework of multinationals and complex, hybrid cultural environments. The book addresses the needs of researchers in the areas of intercultural management, and those of practitioners in international human resource management.


Intercultural Interactions in the Multicultural Workplace

Intercultural Interactions in the Multicultural Workplace

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  • Category : Electronic book
  • Languages : en
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Language and Intercultural Communication in the Workplace

Language and Intercultural Communication in the Workplace

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  • Author: Hans J. Ladegaard
  • Publisher: Routledge
  • ISBN: 1315468158
  • Category : Language Arts & Disciplines
  • Languages : en
  • Pages : 367

From language classrooms to outdoor markets, the workplace is fundamental to socialisation. It is not only a site of employment where money is made and institutional roles are enacted through various forms of discourse; it is also a location where people engage in social actions and practices. The workplace is an interesting research site because of advances in communication technology, cheaper and greater options for travel, and global migration and immigration. Work now requires people to travel over great geographical distances, communicate with cultural ‘others’ located in different time zones, relocate to different regions or countries, and conduct business in online settings. The workplace is thus changing and evolving, creating new and emerging communicative contexts. This volume provides a greater understanding of workplace cultures, particularly the ways in which working in highly interconnected and multicultural societies shape language and intercultural communication. The chapters focus on critical approaches to theory and practice, in particular how practice is used to shape theory. They also question the validity and universality of existing models. Some of the predominant models in intercultural communication have been criticised for being Eurocentric or Anglocentric, and this volume proposes alternative frameworks for analysing intercultural communication in the workplace. This book was originally published as a special issue of Language and Intercultural Communication.


Intercultural Experience in Narrative

Intercultural Experience in Narrative

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  • Author: Michał Wilczewski
  • Publisher: John Benjamins Publishing Company
  • ISBN: 9027261830
  • Category : Language Arts & Disciplines
  • Languages : en
  • Pages : 347

This book systematically investigates intercultural experiences of Polish managers and specialists delegated by their multinational company (MNC) on an international assignment to China. The book employs narrative inquiry to explore language, intercultural communication, collaboration, learning, and expatriate adjustment in the MNC. This approach offers new insights into intercultural experiences, communication, and cultural challenges faced by an under-researched group of professionals exposed to intensive collaborations with the local managers and employees. The findings also illustrate how the expatriates learned to better navigate the multicultural and multilingual business context and what factors facilitated and inhibited their learning and adjustment. Encouraging the qualitative, context-sensitive examination of expatriate-local personnel interactions, the book will be an invaluable source for scholars and practitioners interested in, among others, novel approaches to investigating language and intercultural communication in international business, cross-cultural management, qualitative cross-cultural research, as well as for lecturers and students interested in Central Europe and China.


Working in a Multicultural World

Working in a Multicultural World

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  • Author: Luciara Nardon
  • Publisher: University of Toronto Press
  • ISBN: 1442625015
  • Category : Business & Economics
  • Languages : en
  • Pages : 232

Measureable, data driven outcomes are not the only indicators of success in today’s multicultural and globalized workforce. How employees interact with their colleagues and customers is also a significant factor in their career development. Luciara Nardon draws on her extensive research and international experience to guide employees and managers through the ambiguous and uncertain waters of today’s multicultural workplace. Each intercultural encounter is unique, involving different people, contexts, dynamics, and actions which general cultural protocols are unable to address. In Working in a Multicultural World, Nardon offers a comprehensive framework for understanding intercultural interactions and developing skills for successful intercultural situations. Numerous examples and exercises, including how to reconcile personal beliefs of equality with a hierarchical workplace and how to respond to perceived aggressiveness in business negotiations, enable employees and managers to embark on reflective processes that will springboard their intercultural competence. Working in a Multicultural World is an accessibly written and valuable resource for all professionals in today’s workplace as well as students and travelers interested in intercultural relations.


Inter-cultural Communication at Work

Inter-cultural Communication at Work

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  • Author: Michael G. Clyne
  • Publisher: Cambridge University Press
  • ISBN: 9780521575096
  • Category : Language Arts & Disciplines
  • Languages : en
  • Pages : 268

This interdisciplinary study examines the impact of cultural values on discourse.


Intercultural Communication for Global Business

Intercultural Communication for Global Business

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  • Author: Elizabeth A. Tuleja
  • Publisher: Routledge
  • ISBN: 1317361725
  • Category : Business & Economics
  • Languages : en
  • Pages : 384

This book brings together principles and new theories in intercultural communication in a concise and practical manner, focusing on communication as the foundation for management and global leadership. Grounded in the Cultural Intelligence Model, this compact text examines the concepts associated with understanding culture and communication in the global business environment to help readers: • Understand intercultural communication processes. • Improve self-awareness and communication in intercultural settings. • Expand skills in identifying, analyzing, and solving intercultural communication challenges at work. • Evaluate whether one’s communication has been effective. Richly illustrated with examples, activities, real-world applications, and recent case studies that make the content come alive, Intercultural Communication for Global Business is an ideal companion for any business student or manager dedicated to communicating more effectively in a globalized society.


Working with Cultural Differences

Working with Cultural Differences

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  • Author: Richard Brislin
  • Publisher: Praeger
  • ISBN:
  • Category : Business & Economics
  • Languages : en
  • Pages : 208

Presents guidelines, critical incidents, and concrete examples so people in international business ventures, or those working domestically in a culturally diverse workplace, can be understanding, effective, and also enjoy the activity.


Intercultural Competence in Organizations

Intercultural Competence in Organizations

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  • Author: Alex Matveev
  • Publisher: Springer
  • ISBN: 3319457012
  • Category : Business & Economics
  • Languages : en
  • Pages : 182

This book addresses one of the most critical issues facing global business leaders and the multicultural workforce – how to work and relate effectively in the intercultural contexts. The author presents business professionals, practitioners and academics with the Collaborative Intercultural Competence Model. Based on solid theoretical assumptions and real intercultural experiences, this model is to help professionals work more effectively across and within cultures. This book expands the traditional presentation of existing knowledge by providing a unified discussion of intercultural communication and its conceptual foundations. The book offers readers with a contemporary insight into the intercultural competence phenomenon and highlights the basis for its experience-based inquiry, assessment and development. A distinctive feature of Intercultural Competence in Organizations is its comprehensive coverage of the intercultural competence framework from both communication and organizational behavior perspectives. This book does not cover traditional areas of international business, international management, global management strategy and policy and cross-cultural comparative management, but focuses on theoretical foundations of intercultural competence and intercultural competence research and practice. The author describes the complex nature of intercultural competence in a straightforward format which helps professionals, practitioners and students to envision a variety of intercultural situations in which they may behave competently. Thus, the conceptual acumen of this title is to understand the premises of intercultural competence, embrace its theoretical assumptions, see its practical applicability, and advance individual intercultural competence. Featuring examples and skill development exercises, this book will be appealing to professionals, practitioners, students, academics and policy makers in the field of international business, management and communication. “Dr. Matveev challenges his readers to develop their intercultural competence so as to make themselves more effective, more humane and more socially skilled in a world that increasingly involves extensive contact across various groups of people.” --from the Foreword by Richard W. Brislin, University of Hawaii “Dr. Matveev creates an awareness of intercultural competence by exposing the reader to the theoretical concepts and practical tools. Business people and academics will use this book to recognize and leverage the benefits of cultural diversity.” --Berthold Mukuahima, Director of Human Capital, Ohlthaver & List Group, Namibia “Dr. Matveev reveals how intercultural competence of professional multicultural teams helps in achieving corporate competitive advantage and longevity in a challenging globalized world. This book is very useful for managers, scholars and students who want to elevate the efficacy of intercultural relationship in their professional and personal lives.” --Srečko Čebron, Management Board Member, Sava Reinsurance Company, Slovenia /div


The Intercultural Dynamics of Multicultural Working

The Intercultural Dynamics of Multicultural Working

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  • Author: Maria Manuela Guilherme
  • Publisher: Multilingual Matters
  • ISBN: 1847694799
  • Category : Social Science
  • Languages : en
  • Pages : 264

This book is a theoretical and practical discussion of intercultural communication and interaction and is aimed at academic courses as well as professional development programmes. It focuses, from a critical perspective, on the intercultural dynamics established between the members of multicultural groups/teams in various types of work environments. Selected academics and other experts on intercultural communication and interaction, representing different approaches and professional experience, joined, collaborated and contributed to the fulfilment of a three-year project where they developed a model in eight axes: - Intercultural Responsibility, Emotional Management, Intercultural Interaction, Communicative Interaction, Ethnography, Biography, Diversity Management and Working in Multicultural Teams. Each chapter provides an interdisciplinary account of its topic as well as an activity which aims to illustrate the ideas proposed.