How to Get Along with Difficult People

How to Get Along with Difficult People

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  • Author: William J. Diehm
  • Publisher: B&H Publishing Group
  • ISBN: 9780805460568
  • Category : Family & Relationships
  • Languages : en
  • Pages : 164

How to get along with difficult people.


Getting Along

Getting Along

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  • Author: Amy Gallo
  • Publisher: Harvard Business Press
  • ISBN: 164782107X
  • Category : Business & Economics
  • Languages : en
  • Pages : 326

Named one of "22 new books…that you should consider reading before the year is out" by Fortune "This practical and empathetic guide to taking the high road is worth a look for workers lost in conflict." — Publisher's Weekly A research-based, practical guide for how to handle difficult people at work. Work relationships can be hard. The stress of dealing with difficult people dampens our creativity and productivity, degrades our ability to think clearly and make sound decisions, and causes us to disengage. We might lie awake at night worrying, withdraw from work, or react in ways we later regret—rolling our eyes in a meeting, snapping at colleagues, or staying silent when we should speak up. Too often we grin and bear it as if we have no choice. Or throw up our hands because one-size-fits-all solutions haven't worked. But you can only endure so much thoughtless, irrational, or malicious behavior—there's your sanity to consider, and your career. In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers—the insecure boss, the passive-aggressive peer, the know-it-all, the biased coworker, and others—and provides strategies tailored to dealing constructively with each one. She also shares principles that will help you turn things around, no matter who you're at odds with. Taking the high road isn't easy, but Gallo offers a crucial perspective on how work relationships really matter, as well as the compassion, encouragement, and tools you need to prevail—on your terms. She answers questions such as: Why can't I stop thinking about that nasty email?! What's behind my problem colleague's behavior? How can I fix things if they won't cooperate? I've tried everything—what now? Full of relatable, sometimes cringe-worthy examples, the latest behavioral science research, and practical advice you can use right now, Getting Along is an indispensable guide to navigating your toughest relationships at work—and building interpersonal resilience in the process.


How to Get Along with Difficult People

How to Get Along with Difficult People

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  • Author: Florence Littauer
  • Publisher:
  • ISBN: 9780736973946
  • Category :
  • Languages : en
  • Pages : 0

Unique insights into dealing with the difficult personalities we all encounter at home or work. This updated, expanded edition of a classic provides fresh direction, encouragement, and skills for those in need of help with a difficult person.


How to Deal With Difficult People

How to Deal With Difficult People

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  • Author: Gill Hasson
  • Publisher: John Wiley & Sons
  • ISBN: 0857085670
  • Category : Family & Relationships
  • Languages : en
  • Pages : 215

DON’T LET PROBLEM PEOPLE GET TO YOU! Whether it’s a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change. This book will help you to: Understand what makes difficult people tick and how best to handle them Learn ways to confidently stand up to others and resist the urge to attack back Develop strategies to calmly navigate emotionally-charged situations Deal with all kinds of difficult people – hostile, manipulative and the impossible Know when to choose your battles, and when to walk away Why let someone else’s bad attitude ruin your day? How to Deal With Difficult People arms you with all the tools and tactics you need to handle all kinds of people – to make your life less stressful and a great deal easier.


Powerful Phrases for Dealing with Difficult People

Powerful Phrases for Dealing with Difficult People

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  • Author: Renee Evenson
  • Publisher: AMACOM
  • ISBN: 0814432999
  • Category : Business & Economics
  • Languages : en
  • Pages : 242

The key to a harmonious work environment is not by working among people with similar personalities whom you never clash with. Instead, learning to interact effectively with difficult coworkers is essential for success. Most of us are going to work today with individuals who at times come across as incompetent, lazy, spotlight-hugging, whiny, or backstabbing. Then, tomorrow we go to work with them again and again. Like it or not, the bulk of our waking hours are spent with people at work--people who can grate on our nerves. Communications expert Renee Evenson thoroughly explains how anyone can learn how to confront head-on the difficult situations that can arise when dealing with these personalities, before they fester and spread. In Powerful Phrases for Dealing with Difficult People, Evenson shares practical and easy-to-use tactics such as: Thirty common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each Nonverbal communication skills to back up your words Sample dialogues that demonstrate how phrasing improves interactions A five-step process for moving from conflict to resolution “Why This Works” sections that provide detailed explanations Button-pushing situations are going to come up today at work--and tomorrow too. Don’t let them rent space inside of you and turning everything to mold. Instead, choose to deploy simple phrases to regain control and resolve conflicts. When you do, you, your colleagues, and your company will be all the better for it!


How to Deal With Difficult People

How to Deal With Difficult People

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  • Author: Dave Young
  • Publisher: Gtm Press LLC
  • ISBN: 9781955423427
  • Category : Self-Help
  • Languages : en
  • Pages : 130

Are you tired of dealing with difficult people? Do you feel like they leech your energy every time you come in contact with them? Difficult people can be insanely hard to deal with, and if you have to deal with them regularly, it may really be quite trying on your mental health and your overall sense of wellbeing. The main problem is that you can't avoid them - the world is full of them. That's why you need to learn how to deal with them in the most painless way possible. Also, you need to ensure that you are taking care of yourself and putting yourself first and foremost for your wellbeing. With How to Deal With Difficult People in your hands, you will learn all of the above and much more! You will learn how to protect yourself and your mental state when it comes to dealing with difficult people, no matter who they are or how often you are forced to come in contact with them. But that's not all. You will also learn how to bring out their best as well, and by doing that, you will make the world a little bit better.


Boundary Boss

Boundary Boss

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  • Author: Terri Cole, MSW, LCSW
  • Publisher: Sounds True
  • ISBN: 1683647696
  • Category : Self-Help
  • Languages : en
  • Pages : 204

Break Free From Over-Functioning, Over-Delivering, People-Pleasing, and Ignoring Your Own Needs So You Can Finally Live the Life You Deserve! Most of us were never taught how to effectively express our preferences, desires or deal-breakers. Instead, we hide our feelings behind passive-aggressive behavior, deny our own truths, or push our emotions down until we get depressed or so frustrated that we explode, potentially destroying hard-won trust and relationships. The most successful and satisfied people on the planet have one thing in common: the ability to create and communicate clear, healthy boundaries. This ability is, hands down, the biggest game changer when it comes to creating a healthy, happy, self-determined life. In Boundary Boss, psychotherapist Terri Cole reveals a specific set of skills that can help you stop abandoning yourself for the sake of others (without guilt or drama) and get empowered to consciously take control of every aspect of your emotional, spiritual, physical, personal, and professional life. Since becoming a Boundary Boss is a process, Cole also offers actionable strategies, scripts, and techniques that can be used in the moment, whenever you need them. You will learn: • How to recognize when your boundaries have been violated and what to do next • How your unique “Boundary Blueprint” is unconsciously driving your boundary behaviors, and strategies to redesign it • Powerful boundary scripts so in the moment you will know what to say • How to manage “Boundary Destroyers”—including emotional manipulators, narcissists, and other toxic personalities • Where you fall on the spectrum of codependency and how to create healthy, balanced relationships This book is for women who are exhausted from over-giving, overdoing, and even over-feeling. If you’re getting it all done but at the expense of yourself, give yourself the gift of Boundary Boss.


Dealing With Difficult People

Dealing With Difficult People

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  • Author: Dr. Rick Brinkman
  • Publisher: McGraw Hill Professional
  • ISBN: 9780071487153
  • Category : Business & Economics
  • Languages : en
  • Pages : 128

Explains how to: Identify 10 bothersome behaviors and deal successfully with each of them Understand why people become difficult Use sophisticated techniques to neutralize whining, negativity, attacks, tantrums and more Cultivate the nine "take-charge" skills that prevent people from becoming difficult


Dealing with Difficult People

Dealing with Difficult People

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  • Author: Roy C. Lilley
  • Publisher: Kogan Page Publishers
  • ISBN: 9780749447519
  • Category : Interpersonal conflict
  • Languages : en
  • Pages : 164

Dealing with Difficult People looks at individual behaviour, what drives it and how to cope with it. It explains how to recognize and understand difficult people and their actions as a means to resolve problematic situations and awkward issues. A practical, accessible book, it is essential reading for managers looking to improve performance, sales people looking to win more business and for anyone who has to deal with difficult colleagues or the public.


Working with Difficult People

Working with Difficult People

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  • Author: Muriel Solomon
  • Publisher: Penguin
  • ISBN: 1101662735
  • Category : Business & Economics
  • Languages : en
  • Pages : 336

Everyone's work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This top communications consultant details specific techniques for handling all of them. Easy-to-follow scenarios for every situation are featured in this handy guide.