Everyday English for Hospitality Professionals

Everyday English for Hospitality Professionals

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  • Author: Lawrence J. Zwier
  • Publisher:
  • ISBN: 9781599660752
  • Category : Elementary education of adults
  • Languages : en
  • Pages : 85

This book and audio CD help future workers in the hotel and restaurant fields develop the English vocabulary they need for interacting with customers and colleagues. The 61 lessons show essential language structures for such common functions as welcoming a guest, dealing with a guest's luggage, taking a meal order, and finding medical care for a guest. Each two page lesson provides full-colour illustrations and clear captions. The CD provides audio for each lesson in the book.


English for Restaurant Workers

English for Restaurant Workers

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  • Author: Renee Talalla
  • Publisher:
  • ISBN: 9781599661506
  • Category : Elementary education of adults
  • Languages : en
  • Pages : 95


Lessons in Excellence from Charlie Trotter

Lessons in Excellence from Charlie Trotter

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  • Author: Paul Clarke
  • Publisher: Ten Speed Press
  • ISBN: 0307815315
  • Category : Business & Economics
  • Languages : en
  • Pages : 274

An insider’s look into the award-winning restaurant of internationally acclaimed chef Charlie Trotter, with techniques and strategies to create top-tier service, food, and atmosphere. Charlie Trotter's Chicago restaurant is not only one of the premier eating experiences in America, it serves also as the model of a thriving business whose cutting-edge approach to management is setting new standards for quality, efficiency, and profitability. In fact, people in just about any field can learn from Charlie's methods. For this breakthrough business guide, journalist Paul Clarke conducted in-depth interviews with Charlie and his associates, distilling invaluable lessons for entrepreneurs and hospitality professionals who are committed to creating highly respected and innovative businesses. Anyone who wants to improve their business will be sure to learn something new from this Midwestern dynamo.


Making Room

Making Room

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  • Author: Chistine D. Pohl
  • Publisher: Wm. B. Eerdmans Publishing
  • ISBN: 9780802844316
  • Category : Religion
  • Languages : en
  • Pages : 224

For most of church history, hospitality was central to Christian identity. Yet our generation knows little about this rich, life-giving practice.


High Season

High Season

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  • Author: Michael Duckworth
  • Publisher: Oxford University Press, USA
  • ISBN: 9780194513104
  • Category : Foreign Language Study
  • Languages : en
  • Pages : 80

A course which develops all-round competence in English.


Practical Everyday English

Practical Everyday English

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  • Author: Steven Collins
  • Publisher:
  • ISBN: 9789164614810
  • Category :
  • Languages : en
  • Pages : 211


Hotel and Hospitality English

Hotel and Hospitality English

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  • Author: Mike Seymour
  • Publisher: Collins
  • ISBN: 9780007462995
  • Category : English language
  • Languages : en
  • Pages : 0

24 compact units cover a wide range of practical scenarios, such as meeting and greeting guests, taking orders at breakfast and at the bar, handling guest complaints and dealing with guest requests. 4-page unit includes an easy-to-follow photo story that deals with the topic of the unit and introduces key functional language.


Supervision in the Hospitality Industry

Supervision in the Hospitality Industry

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  • Author: John R. Walker
  • Publisher: John Wiley and Sons
  • ISBN: 0470077832
  • Category : Business & Economics
  • Languages : en
  • Pages : 513

Order of authors reversed on previous eds.


Be My Guest Teacher's Book

Be My Guest Teacher's Book

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  • Author: Francis O'Hara
  • Publisher: Cambridge University Press
  • ISBN: 9780521776882
  • Category : Foreign Language Study
  • Languages : en
  • Pages : 66

This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work. A Student's Book and Audio CD are also available.


Hospitality Financial Management

Hospitality Financial Management

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  • Author: Agnes L. DeFranco
  • Publisher: Wiley
  • ISBN: 0470073411
  • Category : Business & Economics
  • Languages : en
  • Pages : 384

Real-world advice for quick retention of the most important business concepts and skills of hospitality finance Hospitality Financial Management provides a straightforward, practical approach to help the hospitality manager effectively analyze hospitality industry management reports and financial statements; prepare accurate business forecasts, strategic pricing models, and effective cost-control systems; manage working capital; develop and finance growth strategies; perform investment analysis; prepare investment packages; negotiate and structure business deals; and ultimately increase shareholder value and personal wealth. This comprehensive how-to book includes: Feature Stories--brief histories of famous hospitality leaders highlighting how they have used financial management skills to attain success for their companies and significant financial rewards for themselves Learning Outcomes--a summary of key topics covered in each chapter Finance in Action--scenarios that apply the concepts, skills, and techniques presented in the chapter to real-world situations. A step-by-step solution is provided for each problem to walk the reader through the necessary financial calculations The Real Deal--boxed inserts that emphasize the relevance of the book by linking financial concepts to fun facts associated with situations students either have or will encounter in their everyday lives Concept Checks--case studies that reinforce the materials presented and enable students to practice their analytic and problem-solving skills Hospitality Financial Management is the perfect book for undergraduate and graduate hospitality management students, hospitality industry managers, and owners of small hospitality businesses.