Delivering Excellence in Health and Social Care

2002
Delivering Excellence in Health and Social Care

PDF Delivering Excellence in Health and Social Care Download

  • Author: Max Moullin
  • Publisher:
  • ISBN: 9780335208890
  • Category : Medical care
  • Languages : en
  • Pages : 0

Many organizations in health and social care are striving to implement the ideas of organizational excellence, performance measurement and process improvement in the context of a large number of government initiatives including the NHS Plan, Best Value, Clinical Governance and Quality Protects. This book provides a clear explanation of the whole area and includes a wide variety of case studies and examples within health and social care, including the Voluntary Sector.

Integrating Social Care into the Delivery of Health Care

2019-12-30
Integrating Social Care into the Delivery of Health Care

PDF Integrating Social Care into the Delivery of Health Care Download

  • Author: National Academies of Sciences, Engineering, and Medicine
  • Publisher: National Academies Press
  • ISBN: 0309493463
  • Category : Medical
  • Languages : en
  • Pages : 195

Integrating Social Care into the Delivery of Health Care: Moving Upstream to Improve the Nation's Health was released in September 2019, before the World Health Organization declared COVID-19 a global pandemic in March 2020. Improving social conditions remains critical to improving health outcomes, and integrating social care into health care delivery is more relevant than ever in the context of the pandemic and increased strains placed on the U.S. health care system. The report and its related products ultimately aim to help improve health and health equity, during COVID-19 and beyond. The consistent and compelling evidence on how social determinants shape health has led to a growing recognition throughout the health care sector that improving health and health equity is likely to depend â€" at least in part â€" on mitigating adverse social determinants. This recognition has been bolstered by a shift in the health care sector towards value-based payment, which incentivizes improved health outcomes for persons and populations rather than service delivery alone. The combined result of these changes has been a growing emphasis on health care systems addressing patients' social risk factors and social needs with the aim of improving health outcomes. This may involve health care systems linking individual patients with government and community social services, but important questions need to be answered about when and how health care systems should integrate social care into their practices and what kinds of infrastructure are required to facilitate such activities. Integrating Social Care into the Delivery of Health Care: Moving Upstream to Improve the Nation's Health examines the potential for integrating services addressing social needs and the social determinants of health into the delivery of health care to achieve better health outcomes. This report assesses approaches to social care integration currently being taken by health care providers and systems, and new or emerging approaches and opportunities; current roles in such integration by different disciplines and organizations, and new or emerging roles and types of providers; and current and emerging efforts to design health care systems to improve the nation's health and reduce health inequities.

Handbook of Public Affairs

2005-07-15
Handbook of Public Affairs

PDF Handbook of Public Affairs Download

  • Author: Phil Harris
  • Publisher: SAGE
  • ISBN: 9780761943938
  • Category : Business & Economics
  • Languages : en
  • Pages : 624

Drawing on the expertise of leading figures in the field, this handbook provides an overview of public affairs and government relations for students, CEOs, association executives, politicians, lobbyists and business managers.

EBOOK: An Introduction to Excellence in Practice Development in Health and Social Care

2008-06-16
EBOOK: An Introduction to Excellence in Practice Development in Health and Social Care

PDF EBOOK: An Introduction to Excellence in Practice Development in Health and Social Care Download

  • Author: Robert McSherry
  • Publisher: McGraw-Hill Education (UK)
  • ISBN: 0335236324
  • Category : Medical
  • Languages : en
  • Pages : 152

The first in a new series, this introductory text outlines what is meant by excellence in practice and explores the core contemporary issues used to illustrate excellence, including evidence-based practice, clinical governance, and health and social care standards. McSherry and Warr offer simple and effective tools and techniques to support the development of excellence in practice. The book also provides guidance to support the individual, team and organisation in achieving excellence in practice. All topics covered are key to the Quality and Modernisation Agendas, and the book includes coverage on: Reshaping healthcare delivery Clinical governance Responsibility and accountability Implementing government targets and National Service Frameworks Public confidence Partnerships and collaborative working Equality and diversity Autonomy Recruitment and retention Real life practical examples and reflective exercises are used throughout to help the reader explore what excellence means in their everyday practice, as well as enforce the theory needed to inform delivery of excellence. An Introduction to Excellence in Practice Development in Health and Social Care is key reading for nurses and health and social care professionals, both in training and in practice.

Key Topics in Healthcare Management

2007
Key Topics in Healthcare Management

PDF Key Topics in Healthcare Management Download

  • Author: Robert Jones
  • Publisher: Radcliffe Publishing
  • ISBN: 1857757084
  • Category : Health services administration
  • Languages : en
  • Pages : 262

Focusing on matters relevant to the development, provision and maintenance of best quality services for patients, clients and service users, this title presents management, leadership and professional development advice to allied health professions.

Practical Budget Management in Health and Social Care

2018-05-08
Practical Budget Management in Health and Social Care

PDF Practical Budget Management in Health and Social Care Download

  • Author: William Bryans
  • Publisher: CRC Press
  • ISBN: 149879999X
  • Category : Medical
  • Languages : en
  • Pages : 128

Practical budget management is at the core of this book. As well as giving an insight into the way budgets behave in certain circumstances and what can be done about it, the book also deals with practical steps the budget and resource manager can take to eliminate waste and reduce opportunities for fraud and collusion. Better budget management means that the organisation can concentrate greater resources on matters that will significantly enhance patient and client care. The book identifies the day-to-day issues that affect managers in health and social services, and provides advice and a structured approach that facilitate both comprehension of the problem areas and possible solutions. It successfully reduces complex budget issues into manageable chunks, with case studies, key points, tips, and worked examples to aid understanding. It offers practical assistance to managers, tutors, students, board members and other health and social care professionals. The book is third in a trilogy which provides practical solutions to the complex problems of resource, financial and budget management in health and social care. "Managing in Health and Social Care" provides essential checklists for frontline staff is about process quality in financial and business management. It concentrates on doing the right thing, first time, every time. "Resource Management in Health and Social Care": essential checklists is about matching available resources to the environment. It deals with workplace and environmental problems associated with resource scarcity. 'Although there may be constant change to organisation and structures, great improvements in care, treatment, and technology and ever more sophisticated ways of funding health and social care, the actual act of spending money will always be the responsibility of budget managers who are in the front line. This book identifies the day-to-day issues that affect managers in health and social services and provides advice and a structured approach that facilitate both comprehension of the problem areas and possible solutions.' - William Bryans, in the Introduction.

Transforming adult social care

2013-04-10
Transforming adult social care

PDF Transforming adult social care Download

  • Author: Ann Marie Gray
  • Publisher: Policy Press
  • ISBN: 1447309774
  • Category : Social Science
  • Languages : en
  • Pages : 256

Adult social care has emerged as a distinct policy area in the UK and one which has come under increasing scrutiny by government and other bodies. With the expectation that in future many more adults will need care and support, ideas have emerged about a ‘transformation’ of adult social care. The focus of this wide-ranging book is on the major themes in policy and provision including personalisation, integration, user participation, the cost of long term care, risk and safeguarding, care quality and workforce issues and is one of the first texts to deal with adult social care as a distinct entity and is an up-to-date source on contemporary government policies, debates and research.The book encourages readers to think critically about decisions being made and about the direction of future policy. The accessible book will be a valuable resource for undergraduate students in Social Policy, Health and Social Care, and Social Work, those taking advanced vocational qualifications in social care and practitioners.

Demanding Medical Excellence

2018-06-01
Demanding Medical Excellence

PDF Demanding Medical Excellence Download

  • Author: Michael L. Millenson
  • Publisher: University of Chicago Press
  • ISBN: 022616196X
  • Category : Medical
  • Languages : en
  • Pages : 470

Demanding Medical Excellence is a groundbreaking and accessible work that reveals how the information revolution is changing the way doctors make decisions. Michael Millenson, a three-time Pulitzer Prize nominee as a health-care reporter for the Chicago Tribune, illustrates serious flaws in contemporary medical practice and shows ways to improve care and save tens of thousands of lives. "If you read only one book this year, read Demanding Medical Excellence. It's that good, and the revolution it describes is that important."—Health Affairs "Millenson has done yeoman's work in amassing and understanding that avalanche of data that lies beneath most of the managed-care headlines. . . . What he finds is both important and well-explained: inconsistency, overlap, and inattention to quality measures in medical treatment cost more and are more dangerous than most cost-cutting measures. . . . [This book] elevates the healthcare debate to a new level and deserves a wide readership."—Library Journal "An involving, human narrative explaining how we got to where we are today and what lies ahead."—Mark Taylor, Philadelphia Inquirer "Read this book. It will entertain you, challenge, and strengthen you in your quest for better accountability in health care."—Alex R. Rodriguez, M.D., American Journal of Medical Quality "Finally, a health-care book that doesn't wring its hands over the decline of medicine at the hands of money-grubbing corporations. . . . This is a readable account of what Millenson calls a 'quiet revolution' in health care, and his optimism makes for a refreshing change."—Publishers Weekly "With meticulous detail, historical accuracy, and an uncommon understanding of the clinical field, Millenson documents our struggle to reach accountability."—Saty Satya-Murti, M.D., Journal of the American Medical Association

Achieving Service Excellence

2010
Achieving Service Excellence

PDF Achieving Service Excellence Download

  • Author: Myron D. Fottler
  • Publisher: Ache Management Series
  • ISBN: 9781567933277
  • Category : Clinical competence
  • Languages : en
  • Pages : 0

Information about customer service hits and misses is now more accessible to healthcare consumers. Outstanding healthcare organizations set the bar at a high level for both clinical and service excellence. Customers who are armed with information and aware of their options are choosing providers they believe are ready, willing, and able to provide the superior experience they expect. This book offers a blueprint for successfully competing in today's competitive healthcare marketplace. It presents the theories, methods, and techniques behind delivering an excellent healthcare experience through strategy, staffing, and systems. Each chapter explores a service principle and provides numerous real-world examples and current research findings. Among the many topics discussed are creating a patient-centered environment; building a culture in which customers are treated like guests; training, motivating, and empowering staff; measuring service quality; managing service waits; and recovering from a service failure. This second edition has been completely updated. Concepts have been expanded to include information on: Significance of aligning strategy, staffing, and systems Evidence-based service management and design principles Customer relationship management Internet-based opportunities for various purposes, including communication, information, marketing, recruitment, feedback, and training Retail clinics, concierge medicine, telemedicine, and other new customer-driven innovations Instructor Resources: Discussion questions and case studies with talking points. To see a sample, click the link in the right-hand navigation bar.

Social Care Management, Strategy and Business Planning

2010
Social Care Management, Strategy and Business Planning

PDF Social Care Management, Strategy and Business Planning Download

  • Author: Trish Hafford-Letchfield
  • Publisher: Jessica Kingsley Publishers
  • ISBN: 1843109867
  • Category : Social Science
  • Languages : en
  • Pages : 242

This book is a comprehensive guide to strategic social care management, covering all the knowledge and skills that managers in the 21st century must have, and showing how to make theory a practical reality. It will be essential reading for anyone involved in managing or leading practice either in the front line or at a more strategic level.