101 Tough Conversations to Have with Employees

2009-04-30
101 Tough Conversations to Have with Employees

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  • Author: Paul Falcone
  • Publisher: AMACOM
  • ISBN: 0814413498
  • Category : Business & Economics
  • Languages : en
  • Pages : 322

Inappropriate attire, lateness, sexually offensive behavior, not to mention productivity and communication issues--these are just a few of the uncomfortable topics bosses must sometimes discuss with their employees. With years of experience as the VP of employee relations at major entertainment companies, author Paul Falcone offers unique insight into the tools and skills required for managers to address some of the most common--as well as the most serious--employee problems they are likely to encounter. Falcone’s book 101 Tough Conversations to Have with Employees equips managers to facilitate clear, direct interactions with their employees by offering realistic sample dialogues managers can use to sidestep potential awkwardness. Covering everything from substandard performance reviews to personal hygiene to termination meetings, this handy guide helps managers treat their people with dignity, focusing not just on what to say but also on how to say it. With a plethora of proven, realistic techniques, managers will learn how to protect themselves and their organizations--and get the very best from their people.

101 Tough Conversations to Have with Employees

2017
101 Tough Conversations to Have with Employees

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  • Author:
  • Publisher:
  • ISBN:
  • Category :
  • Languages : en
  • Pages : 8

101 Sample Write-ups for Documenting Employee Performance Problems

1999
101 Sample Write-ups for Documenting Employee Performance Problems

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  • Author: Paul Falcone
  • Publisher: Amacom Books
  • ISBN: 9780814479773
  • Category : Business & Economics
  • Languages : en
  • Pages : 388

Provides examples for handling such personnel problems as insubordination, absenteeism, e-mail misuse, drug or alcohol abuse, and sexual harassment.

Painless Performance Conversations

2013-03-25
Painless Performance Conversations

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  • Author: Marnie E. Green
  • Publisher: John Wiley & Sons
  • ISBN: 1118631706
  • Category : Business & Economics
  • Languages : en
  • Pages : 230

Actionable communication and management strategies for tackling difficult workplace discussions Delivering the uncomfortable news that an employee is not stacking up can be stressful, and managers often have difficulties finding the right words to get their message across. Painless Performance Conversations presents actionable and practical communication and management strategies for any manager looking to effectively influence employee performance. Learn how to focus these conversations for maximum impact on performance, crystallize expectations for what success looks like, and engage employees in solution-finding. Presenting four key mindsets and an easy to use conversation model, this book offers the tangible solutions managers need to tackle critical workplace discussions with poise and professionalism, as well as the tools needed to stay focused in otherwise difficult conversations. Eliminates the pain and fear that leads to procrastination of tough workplace conversations. Reduces the harmful impacts of judgment in performance conversation Helps managers create a culture of ownership and accountability Author Marnie E. Green is a featured blogger for Jobing.com and shares her popular and practical management perspectives in keynotes, webinars, and workshops with thousands of leaders in organizations worldwide Painless Performance Conversations will help you to lead performance-related conversations with confidence and create a culture of workplace accountability.

75 Ways for Managers to Hire, Develop, and Keep Great Employees

2016-06-14
75 Ways for Managers to Hire, Develop, and Keep Great Employees

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  • Author: Paul Falcone
  • Publisher: AMACOM
  • ISBN: 0814436706
  • Category : Business & Economics
  • Languages : en
  • Pages : 336

Products and services will change with demand, but one thing that will always be required for a company’s success is having the right people working hard for you. As a manager, are you cultivating this vital resource? Is there more you could be doing? In this accessible and practical playbook, HR expert and author Paul Falcone helps take the guesswork out of this crucial element for success. In 75 Ways for Managers to Hire, Develop, and Keep Great Employees, Falcone shows managers how to: Identify the best and brightest talent Hire for organizational compatibility Address uncomfortable workplace situations Create an environment that motivates Retain restless top performers Delegate in a way that develops your staff Every HR executive has a laundry list of things they wish managers knew--best practices that would enable the entire organization to operate more effectively. Falcone’s book 75 Ways for Managers to Hire, Develop, and Keep Great Employees has encapsulated all of this for you in a single indispensable resource!

1001 Ways to Energize Employees

1997-05-01
1001 Ways to Energize Employees

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  • Author: Bob Nelson
  • Publisher: Workman Publishing Company
  • ISBN: 0761153527
  • Category : Business & Economics
  • Languages : en
  • Pages : 224

Take the brakes off your business. In the perfect follow-up to 1001 Ways to Reward Employees, the innovative book that has sold over one million copies, Bob Nelson reveals what real companies across America are doing to get the very best out of their employees-and why it's the key to their success. Energizing is listening-AT&T's Universal Card Service's employee suggestion system yields 1,200 ideas a month and millions of dollars in savings. Energizing is encouraging risk-taking-Hershey Foods gives out The Exalted Order of the Extended Neck Award. Energizing is Starbuck's making employees partners, Saturn creating teams that function as independent small businesses, Springfield Remanufacturing's opening its books to all employees. With case studies, examples, techniques, research highlights, and quotes from business leaders, 1001 Ways to Energize Employees is invaluable for managers seeking to increase employee enthusiasm and involvement.

Ask a Manager

2018-05-01
Ask a Manager

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  • Author: Alison Green
  • Publisher: Ballantine Books
  • ISBN: 0399181814
  • Category : Business & Economics
  • Languages : en
  • Pages : 306

From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Bad Apples

2009-05-18
Bad Apples

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  • Author: Brette McWhorter Sember
  • Publisher: Simon and Schuster
  • ISBN: 1440514275
  • Category : Business & Economics
  • Languages : en
  • Pages : 192

Unlike other career books, this book offers managers a team-focused approach to neutralizing a not-so-pleasant—or productive—working atmosphere. Instead of isolating the one problem employee, relevant teams are considered as part of the solution. The result? Solutions stick and there's less likelihood of the bad apple ruining the bunch. Complete with situational advice and case studies taken straight from the trenches, this simple and straightforward guide teaches managers how to: Calm down combatants Motivate wasters Silence gossips De-arm backstabbers Convince passive-aggressives to open up Teach narcissists the importance of the team This book helps managers decide what the right course of action is—whether it means chastising negative behavior, encouraging positive outlooks, separating certain folks, creating teams for success, giving employees warnings, and/or firing the ones who are pretty much rotten through and through. This book is essential reading for any manager looking to ensure a pleasant, productive—and fruitful—work environment.

Leadership Defense

2022-03
Leadership Defense

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  • Author: Paul Falcone
  • Publisher:
  • ISBN: 9781400230051
  • Category :
  • Languages : en
  • Pages : 160

Greatly reduce the stress of managing a team with this quick and reliable information on how to correctly master--both legally and ethically--progressive discipline and structured termination, from the leading voice in HR expertise. This resource takes the highly complicated subjects of progressive employee discipline and structured terminations--actions that can be rife with legal issues and paperwork--and breaks down the process for HR professionals and managers to easy-to-understand steps. Chock full of wisdom from Paul Falcone, a renowned expert on labor & employment law and business decision-making and problem-solving, this book answers questions ranging from basic to sophisticated, including: Why should I conduct an exit interview? How do I protect my company from negligent hiring claims? How do I terminate a long-term employee with a history of positive performance evaluations? And much, much more. Each question is followed by an easy-to-implement solution, making this book perfect both as a concise overview and as a practical reference.

Fierce Conversations (Revised and Updated)

2004-01-06
Fierce Conversations (Revised and Updated)

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  • Author: Susan Scott
  • Publisher: Penguin
  • ISBN: 9780425193372
  • Category : Self-Help
  • Languages : en
  • Pages : 324

Fully revised and updated—the national bestselling communication skills guide that will help you achieve personal and professional success one conversation at a time. The master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she explains, you must transform everyday conversations at work and at home with effective ways to get your message across—and get what you want. In this guide, which includes a workbook and The Seven Principles of Fierce Conversations, Scott teaches you how to: • Overcome barriers to meaningful communication • Expand and enrich relationships with colleagues, friends, and family • Increase clarity and improve understanding • Handle strong emotions—on both sides of the table • Connect with colleagues, customers and family at a deep level Includes a Foreword by Ken Blanchard, the bestselling co-author of The One Minute Manager