PDF Talks on the Labor Troubles Download
- Author: Charles Oliver Brown
- Publisher:
- ISBN:
- Category : Anarchism
- Languages : en
- Pages : 154
eBook downloads, eBook resources & eBook authors
This work has been selected by scholars as being culturally important, and is part of the knowledge base of civilization as we know it. This work was reproduced from the original artifact, and remains as true to the original work as possible. Therefore, you will see the original copyright references, library stamps (as most of these works have been housed in our most important libraries around the world), and other notations in the work.This work is in the public domain in the United States of America, and possibly other nations. Within the United States, you may freely copy and distribute this work, as no entity (individual or corporate) has a copyright on the body of the work.As a reproduction of a historical artifact, this work may contain missing or blurred pages, poor pictures, errant marks, etc. Scholars believe, and we concur, that this work is important enough to be preserved, reproduced, and made generally available to the public. We appreciate your support of the preservation process, and thank you for being an important part of keeping this knowledge alive and relevant.
This study documents a research project in Berlin, Germany, about the emotional labour of crisis line volunteers. It was conducted for a Master’s Degree in Psychological Research Methods at the Open University, UK. The text is an abriged version of the original dissertation. In the research, a questionnaire was developed and applied in an event-sampling methodology to measure aspects of emotional labour. The study focused on differences related to chronic problem versus acute crisis calls. A catalog of emotional labour indicators was analyzed statistically with repeated-measures ANOVA. It was found that crisis line volunteers experienced a larger proportion of positive over negative emotions with acute crisis calls, and a balanced proportion of positive and negative emotions with chronic problem calls. At the same time, volunteers reported a general tendency to suppress negative emotions, which was interpreted as a form of emotional labour. Consequently, the overall degree of emotional labour appeared larger with chronic problem compared to acute crisis calls. Taking the relatively high proportion of chronic problem calls and individual differences in volunteer resilience into account, the results of the study point to a factor that might contribute to volunteer turnover. It can thus be beneficial for crisisline organizations to specifically address experience and expression of negative emotions in continuous training and supervision.
Japanese society is now in the midst of a dramatic transformation. An extremely low birth rate and rapidly aging society is resulting in a declining Japanese labor force, fueling a need for non-Japanese laborers and others to maintain economic growth. However, despite a sense of impending crises, Japan continues to be ill equipped to accept non-Japanese workers and add to the diversity already existing within its borders. Currently, many of the benefits of inclusive societies, which lead to a more innovative and fulfilling society, are being curtailed by a pervading notion that Japan is monocultural and that diversity leads to too many problems. Readings on diversity issues: From hate speech to identity and privilege in Japan examines the state of diversity in past and present-day Japan and how Japanese people and the government navigate JapanÕs multicultural society, as well as the way cultural minorities negotiate their lives in a country which still has difficulty accepting diversity.
Even before the election of Barack Obama, Americans were beginning to notice that the country had changed direction. Five years into his presidency, neither he nor the legislators in Congress are willing to do the work necessary to solve our problems. Critical thinking may not be sexy, but it's what will enable us to overcome our most formidable challenges. Author Mark Goshdigian, an everyday American concerned about the nation's future, bucks the trend in a series of essays that pose tough questions: Can the federal government and Federal Reserve continue to turbo-charge the economy by spending so much money? How has globalization affected the United States? What can we do to fight an entitlement culture? Can we still learn from our failures and dare to be great? Whether you're a government worker, politician, voter, or student, you owe it to yourself to examine the economy, the nation's social issues, and the political process so we can move beyond the talking points.