Managing the Unexpected

Managing the Unexpected

PDF Managing the Unexpected Download

  • Author: Karl E. Weick
  • Publisher: John Wiley & Sons
  • ISBN: 0470534230
  • Category : Business & Economics
  • Languages : en
  • Pages : 212

Since the first edition of Managing the Unexpected was published in 2001, the unexpected has become a growing part of our everyday lives. The unexpected is often dramatic, as with hurricanes or terrorist attacks. But the unexpected can also come in more subtle forms, such as a small organizational lapse that leads to a major blunder, or an unexamined assumption that costs lives in a crisis. Why are some organizations better able than others to maintain function and structure in the face of unanticipated change? Authors Karl Weick and Kathleen Sutcliffe answer this question by pointing to high reliability organizations (HROs), such as emergency rooms in hospitals, flight operations of aircraft carriers, and firefighting units, as models to follow. These organizations have developed ways of acting and styles of learning that enable them to manage the unexpected better than other organizations. Thoroughly revised and updated, the second edition of the groundbreaking book Managing the Unexpected uses HROs as a template for any institution that wants to better organize for high reliability.


Managing the Unexpected

Managing the Unexpected

PDF Managing the Unexpected Download

  • Author: Karl E. Weick
  • Publisher: Jossey-Bass
  • ISBN:
  • Category : Business & Economics
  • Languages : en
  • Pages : 232

"Of all the people Tom and I quoted in In Search of Excellence Karl Weick was hands down the most influential. As a researcher and thought leader on matters organizational and strategic, Karl gets an eleven on my scale of one to ten. Now Weick and Sutcliffe have written on a subject they have been researching for a very long time: excellence in responding to crisis in organizational settings that are inherently complex and dangerous. The differences they find between these organizations and the ones that, well, kill people have much to teach us all, even those of us operating in less dangerous settings. I loved this book, even the footnotes." --Bob Waterman, coauthor, In Search of Excellence "The cost of unpleasant surprises in business is escalating. Missed earnings or late and unsafe products or services, for example, can result in disastrous consequences for a company and its management . . . . Weick and Sutcliffe offer five sound organizational principles for building a company that delivers what it promises. This is an exceptionally well written and practical book that can ensure your company's future." --Michael Beer, Cahners-Rabb Professor of Business Administration, Harvard Business School "For anyone who wants a better understanding of how organizations and leaders can cope with and master ambiguity, uncertainty, and change, this is the first and best book to go to." --Warren Bennis, University Professor and Distinguished Professor of Business Administration, University of Southern California Marshall School of Business, and coauthor, Geeks and Geezers "Breaks important new ground in organization theory and provides extremely relevant insights for leaders who want to create high performance cultures that are also truly adaptable and resilient. Written in a captivating style, filled with evocative examples and pragmatic guidelines, this book should be mandatory reading for both theorist and practitioner alike." --John Seely Brown, former director Xerox Palo Alto Research Center and coauthor, The Social Life of Information, HBSP 2000 "A must read for managers and others in organizations with low tolerance for error. Weick and Sutcliffe's book is filled with recipes for success." --Karlene H. Roberts, professor, Walter A. Haas School of Business, University of California, Berkeley


Managing the Unexpected

Managing the Unexpected

PDF Managing the Unexpected Download

  • Author: Karl E. Weick
  • Publisher: John Wiley & Sons
  • ISBN: 1118862414
  • Category : Business & Economics
  • Languages : en
  • Pages : 231

Improve your company's ability to avoid or manage crises Managing the Unexpected, Third Edition is a thoroughly revised text that offers an updated look at the groundbreaking ideas explored in the first and second editions. Revised to reflect events emblematic of the unique challenges that organizations have faced in recent years, including bank failures, intelligence failures, quality failures, and other organizational misfortunes, often sparked by organizational actions, this critical book focuses on why some organizations are better able to sustain high performance in the face of unanticipated change. High reliability organizations (HROs), including commercial aviation, emergency rooms, aircraft carrier flight operations, and firefighting units, are looked to as models of exceptional organizational preparedness. This essential text explains the development of unexpected events and guides you in improving your organization for more reliable performance. "Expect the unexpected" is a popular mantra for a reason: it's rooted in experience. Since the dawn of civilization, organizations have been rocked by natural disasters, civil unrest, international conflict, and other unexpected crises that impact their ability to function. Understanding how to maintain function when catastrophe strikes is key to keeping your organization afloat. Explore the many different kinds of unexpected events that your organization may face Consider updated case studies and research Discuss how highly reliable organizations are able to maintain control during unexpected events Discover tactics that may bolster your organization's ability to face the unexpected with confidence Managing the Unexpected, Third Edition offers updated, valuable content to professionals who want to strengthen the preparedness of their organizations—and confidently face unexpected challenges.


Managing the unexpected in prescribed fire and fire use operations

Managing the unexpected in prescribed fire and fire use operations

PDF Managing the unexpected in prescribed fire and fire use operations Download

  • Author:
  • Publisher:
  • ISBN:
  • Category : Crisis management
  • Languages : en
  • Pages : 80

"Fire management, and forest and rangeland fuels management, over the past century have altered the wildland fire situation dramatically, thus also altering the institutional approach to how to deal with the changing landscape. Also, climate change, extended drought, increased insect and disease outbreaks, and invasions of exotic plant species have added complications to fire management on public and private lands. In an effort at a national campaign to deal with the overall issue of fire management, eight Federal and nongovernmental organizations met in Santa Fe, NM, for 4 days in May 2004 to explore cooperative efforts and alternative options. The "Managing the Unexpected Workshop" goal was to explore and possibly adopt the concepts of the "High Reliability Organization" to managing for unexpected fire events and plan for fire uses. This publication includes presentation material, discussion points, alternatives explored, and planning efforts."


Fire Management Today

Fire Management Today

PDF Fire Management Today Download

  • Author:
  • Publisher:
  • ISBN:
  • Category : Forest fires
  • Languages : en
  • Pages : 388


Handbook of Safety Principles

Handbook of Safety Principles

PDF Handbook of Safety Principles Download

  • Author: Niklas Möller
  • Publisher: John Wiley & Sons
  • ISBN: 1118950704
  • Category : Business & Economics
  • Languages : en
  • Pages : 832

Presents recent breakthroughs in the theory, methods, and applications of safety and risk analysis for safety engineers, risk analysts, and policy makers Safety principles are paramount to addressing structured handling of safety concerns in all technological systems. This handbook captures and discusses the multitude of safety principles in a practical and applicable manner. It is organized by five overarching categories of safety principles: Safety Reserves; Information and Control; Demonstrability; Optimization; and Organizational Principles and Practices. With a focus on the structured treatment of a large number of safety principles relevant to all related fields, each chapter defines the principle in question and discusses its application as well as how it relates to other principles and terms. This treatment includes the history, the underlying theory, and the limitations and criticism of the principle. Several chapters also problematize and critically discuss the very concept of a safety principle. The book treats issues such as: What are safety principles and what roles do they have? What kinds of safety principles are there? When, if ever, should rules and principles be disobeyed? How do safety principles relate to the law; what is the status of principles in different domains? The book also features: • Insights from leading international experts on safety and reliability • Real-world applications and case studies including systems usability, verification and validation, human reliability, and safety barriers • Different taxonomies for how safety principles are categorized • Breakthroughs in safety and risk science that can significantly change, improve, and inform important practical decisions • A structured treatment of safety principles relevant to numerous disciplines and application areas in industry and other sectors of society • Comprehensive and practical coverage of the multitude of safety principles including maintenance optimization, substitution, safety automation, risk communication, precautionary approaches, non-quantitative safety analysis, safety culture, and many others The Handbook of Safety Principles is an ideal reference and resource for professionals engaged in risk and safety analysis and research. This book is also appropriate as a graduate and PhD-level textbook for courses in risk and safety analysis, reliability, safety engineering, and risk management offered within mathematics, operations research, and engineering departments. NIKLAS MÖLLER, PhD, is Associate Professor at the Royal Institute of Technology in Sweden. The author of approximately 20 international journal articles, Dr. Möller's research interests include the philosophy of risk, metaethics, philosophy of science, and epistemology. SVEN OVE HANSSON, PhD, is Professor of Philosophy at the Royal Institute of Technology. He has authored over 300 articles in international journals and is a member of the Royal Swedish Academy of Engineering Sciences. Dr. Hansson is also a Topical Editor for the Wiley Encyclopedia of Operations Research and Management Science. JAN-ERIK HOLMBERG, PhD, is Senior Consultant at Risk Pilot AB and Adjunct Professor of Probabilistic Riskand Safety Analysis at the Royal Institute of Technology. Dr. Holmberg received his PhD in Applied Mathematics from Helsinki University of Technology in 1997. CARL ROLLENHAGEN, PhD, is Adjunct Professor of Risk and Safety at the Royal Institute of Technology. Dr. Rollenhagen has performed extensive research in the field of human factors and MTO (Man, Technology, and Organization) with a specific emphasis on safety culture and climate, event investigation methods, and organizational safety assessment.


The Oxford Handbook of Positive Organizational Scholarship

The Oxford Handbook of Positive Organizational Scholarship

PDF The Oxford Handbook of Positive Organizational Scholarship Download

  • Author: Kim S. Cameron
  • Publisher: Oxford University Press
  • ISBN: 0199909326
  • Category : Psychology
  • Languages : en
  • Pages : 1104

Positive Organizational Scholarship (POS) is an umbrella concept used to emphasize what elevates and what is inspiring to individuals and organizations by defining and improving on the challenging, broken, and needlessly difficult. Just as positive psychology explores optimal individual psychological states rather than pathological ones, POS focuses attention on the generative dynamics in organizations that lead to the development of human strength, foster resiliency in employees, enable healing and restoration, and cultivate extraordinary individual and organizational performance. While POS does not ignore dysfunctional or typical patterns of behavior, it is most interested in the motivations and effects associated with remarkably positive phenomena--how they are facilitated, why they work, how they can be identified, and how organizations can capitalize on them. This handbook is the first major resource for scholars and professionals interested in learning about POS. Across 79 chapters, authors comprehensively review basic principles, empirical evidence, and ideas for future research relating to POS. They focus on using a positive lens to address problems and challenges in organizational life and they draw on POS to expand the domain of other disciplines including ethics, economics, peace, spirituality, social movements, and sustainability. This volume is an ideal resource for organizational scholars, students, practitioners, human resource managers, and professional associations, with coverage of the full spectrum of organizational theories and outcomes that define, explain, and predict the occurrence, causes, and consequences of positivity.


Crisis Communication

Crisis Communication

PDF Crisis Communication Download

  • Author: Finn Frandsen
  • Publisher: Walter de Gruyter GmbH & Co KG
  • ISBN: 3110554232
  • Category : Language Arts & Disciplines
  • Languages : en
  • Pages : 601

Finn Frandsen and Winni Johansen have won the 2019 Danish communication prize (KOM-pris) for their world-class research in organisational crises, crisis management and crisis communication. This prize is awarded by The Danish Union of Journalists (Dansk Journalistforbund) and Kforum. http://mgmt.au.dk/nyheder/nyheder/news-item/artikel/finn-frandsen-and-winni-johansen-win-the-kom-pris-2019/ The aim of this handbook is to provide an up-to-date introduction to the discipline of crisis communication. Based on the most recent international research and through a series of levels (from the textual to the inter-societal level), this handbook introduces the reader to the most important concepts, models, theories and debates within the field of crisis communication. Crisis communication is a young and very vibrant field of research and practice. It is therefore crucial that researchers, students and practitioners have access to presentations and discussions of the most recent research. Like the other handbooks in the HOCS series, this handbook contains a general introduction, a chapter on the history of crisis communication research, a series of thematic chapters on crisis communication research at various levels, a chapter perspectives, a glossary of key terms, and lists of further reading for each chapter (with references to publications in English, German, and French). Overview Section I – Introducing the field General introduction A brief history of crisis management and crisis communication: From organizational practice to academic discipline Reframing the field: Public crisis management, political crisis management, and corporate crisis management Section II – Between text and context Image repair theory Situational crisis communication theory: Influences, provenance, evolution, and prospects Contingency theory: Evolution from a public relations theory to a theory of strategic conflict management Discourse of renewal: Understanding the theory’s implications for the field of crisis communication Making sense of crisis sensemaking theory: Weick’s contributions to the study of crisis communication Arenas and voices in organizational crisis communication: How far have we come? Visual crisis communication Section III – Organizational level To minimize or mobilize? The trade-offs associated with the crisis communication process Internal crisis communication: On current and future research Whistleblowing in organizations Employee reactions to negative media coverage Crisis communication and organizational resilience Section IV – Interorganizational level Fixing the broken link: Communication strategies for supply chain crises Reputational interdependence and spillover: Exploring the contextual challenges of spillover crisis response Crisis management consulting: An emerging field of study Section V – Societal level Crisis and emergency risk communication: Past, present, and future Crisis communication in public organizations Communicating and managing crisis in the world of politics Crisis communication and the political scandal Crisis communication and social media: Short history of the evolution of social media in crisis communication Mass media and their symbiotic relationship with crisis Section VI – Intersocietal level Should CEOs of multinationals be spokespersons during an overseas product harm crisis? Intercultural and multicultural approaches to crisis communication Section VII – Critical approaches Ethics in crisis communication Section VIII – The future The future of organizational crises, crisis management and crisis communication For a detailed table of contents, please see here.


Managing The Unexpected: Assuring High Performance In An Age Of Complexity

Managing The Unexpected: Assuring High Performance In An Age Of Complexity

PDF Managing The Unexpected: Assuring High Performance In An Age Of Complexity Download

  • Author: Weick Sutcliffe
  • Publisher: John Wiley & Sons
  • ISBN: 9788126509553
  • Category :
  • Languages : en
  • Pages : 228

High reliability organizations (HROs) such as ER units in hospitals or firefighting units, are designed to perform well under extreme stress and pressure. Using HROs as the model for the 21st century organization, Karl Weick and Kathleen Sutcliffe show executives and upper level managers the competencies their organizations need to develop in order to handle surprises effectively and with a high degree of reliability without sacrificing speed.


Ethical Theory and Business

Ethical Theory and Business

PDF Ethical Theory and Business Download

  • Author: Denis G. Arnold
  • Publisher: Cambridge University Press
  • ISBN: 1108422977
  • Category : Business & Economics
  • Languages : en
  • Pages : 619

Ethical Theory and Business is the authoritative guide to business ethics and CSR, with cutting edge theoretical readings and cases.