English for the Hotel Industry

English for the Hotel Industry

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  • Author: Viswamohan
  • Publisher: Pearson Education India
  • ISBN: 9353944201
  • Category :
  • Languages : en
  • Pages : 216

English for the Hotel Industry is meant for those professionals who work in the hospitality industry, interact with corporate and international clients, aim to go and work in English-speaking countries or just want to improve their English language abilities. Essentially, it simulates situations where you might need English to talk to your clients, guests, tourists and customers.


Be My Guest Teacher's Book

Be My Guest Teacher's Book

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  • Author: Francis O'Hara
  • Publisher: Cambridge University Press
  • ISBN: 9780521776882
  • Category : Foreign Language Study
  • Languages : en
  • Pages : 66

This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work. A Student's Book and Audio CD are also available.


Highly Recommended

Highly Recommended

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  • Author: Rod Revell
  • Publisher: Oxford University
  • ISBN: 9780194376655
  • Category : English language
  • Languages : en
  • Pages : 110

This course has been specially developed for young trainees who will be working in hotels and restaurants where they will need English to deal with customers.


High Season

High Season

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  • Author: Keith Harding
  • Publisher: Oxford University
  • ISBN: 9780194513081
  • Category : Business & Economics
  • Languages : en
  • Pages : 176

A course which develops all-round competence in English.


High Season

High Season

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  • Author: Michael Duckworth
  • Publisher: Oxford University Press, USA
  • ISBN: 9780194513104
  • Category : Foreign Language Study
  • Languages : en
  • Pages : 80

A course which develops all-round competence in English.


The International Hotel Industry

The International Hotel Industry

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  • Author: Timothy L. G. Lockyer
  • Publisher: Psychology Press
  • ISBN: 0789033380
  • Category : Business & Economics
  • Languages : en
  • Pages : 224

"Textbooks on the hotel industry are often limited in scope to only one discipline, perspective, or geographic area. The International Hotel Industry: Sustainable Management is international, interdisciplinary, and thought-provoking, allowing readers to understand management issues better by broadening the scope of their knowledge. Current and real examples of problems and issues are posed by the book through case studies and interviews with hotel managers around the world. Invaluable for use as a textbook in graduate and undergraduate courses in hospitality and hotel management, the book covers crucial areas of the industry such as effective marketing, human resource management, location, resource management, and sustainability."--BOOK JACKET.


Collins Hotel and Hospitality English

Collins Hotel and Hospitality English

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  • Author: Mike Seymour
  • Publisher: Collins
  • ISBN: 9780007431984
  • Category : English language
  • Languages : en
  • Pages : 160

This unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants. Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations. 24 compact units cover a wide range of practical scenarios, such as meeting and greeting guests, taking orders at breakfast and at the bar, handling guest complaints and dealing with guest requests. 4-page unit includes an easy-to-follow photo story that deals with the topic of the unit and introduces key functional language. The pocket-sized course book also contains vocabulary lists for quick reference, practical examples of typical emails, an answer key and a pronunciation guide to further aid the self-study learner. The audio CD provides valuable listening practice to accompany each unit.


Hotel and Hospitality English

Hotel and Hospitality English

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  • Author: Mike Seymour
  • Publisher: Collins
  • ISBN: 9780007462995
  • Category : English language
  • Languages : en
  • Pages : 0

24 compact units cover a wide range of practical scenarios, such as meeting and greeting guests, taking orders at breakfast and at the bar, handling guest complaints and dealing with guest requests. 4-page unit includes an easy-to-follow photo story that deals with the topic of the unit and introduces key functional language.


Highly Recommended

Highly Recommended

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  • Author: Trish Stott
  • Publisher: Oxford
  • ISBN: 9780194574631
  • Category : Foreign Language Study
  • Languages : en
  • Pages : 111

Highly Recommended is for younger trainees in the hospitality and catering industry who need English to deal with customers. This new edition has been completely revised to take account of innovations and changing practices within the sector. Key Features Topics reflect the real contexts trainees will encounter in their working lives. Emphasis on understanding and speaking English in practical situations. Two listening sections with accompanying tasks in every unit. Clear focus on key functional expressions and topic-related vocabulary. Activity section in each unit involving real-world communicative tasks. New review sections to check progress. Student's Book 28 topic-based units Tapescripts of the dialogues Six-language wordlist Language review section with exercises


Food and Beverage Management in the Luxury Hotel Industry

Food and Beverage Management in the Luxury Hotel Industry

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  • Author: Sylvain Boussard
  • Publisher: Business Expert Press
  • ISBN: 1637420110
  • Category : Business & Economics
  • Languages : en
  • Pages : 205

This book is an introduction to the management of food and beverage operations within a luxury hotel environment. It provides detailed coverage of operational areas within the food and beverage department, based on multiple real industry examples, allowing the reader to grasp the intricacies of the day-to-day running of outlets. Food and Beverage Management in the Luxury Hotel Industry is a reference for any hospitality management student wishing to gain sufficient knowledge in the subject, to conduct a quantitative and qualitative analysis of the department, through revenue and cost management, and quality audits. It also looks at the various trends shaping the industry today, particularly focusing on sustainability issues and ethical concerns.