ESSENTIALS OF INTENTIONAL INTERVIEWING, 2nd Edition delivers a more concise and student-friendly version of the Iveys' bestselling INTENTIONAL INTERVIEWING AND COUNSELING--one in which every sentence and concept has undergone a thorough review to ensure both relevance and clarity for beginning helpers. Accessible to every helping professions student, the text uses an active voice and modular style that allows more flexibility. Its multicultural focus also reflects the diverse nature of today's classroom--and society. The Second Edition retains the authors' renowned Microskills model of teaching students vital interviewing skills step by step. It also integrates the five systems of helping--person-centered, decisional counseling, brief counseling, crisis counseling, and coaching--and includes new content addressing such critical topics as psychoeducational skills and Internet counseling. All-new practice exercises, an interactive DVD, and additional supplements help students develop a deeper understanding of text material. In addition, with its full array of text-specific online study and teaching tools, WebTutor is available with the new edition. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.