The new edition of this highly successful and well-regarded title brings the content up-to-date by taking account of recent developments in written communication in business such as the use of faxes. As well as this, the design and overall appearance of the book has been greatly improved by increasing the size of the book and by providing more realistic examples of correspondence for users to work with. The essential structure of the book remains the same.The Study Sections present and practise the language of business correspondence while the Activity Sections provide opportunities for students to practise writing to each other in groups and to be involved in realistic decision-making discussions.