"As the best-selling text in the field of small-group communication, Communicating in Small Groups: Principles and Practices, by Steven A. Beebe and John T. Masterson, has provided readers with a wealth of relevant, practical, and up-to-date information for over a decade and a half. Balancing theoretical perspectives with numerous application and skill activities, the new edition features the following: an emphasis on group communication competency, expanded coverage of fantasy themes and symbolic convergence theory, how to avoid reasoning fallacies when solving problems and making decisions, integrated group problem solving and tools for structuring problem solving and decision making in groups and teams, how to deal with difficult people when managing conflict, the latest research conclusions about leadership and teams, new principles and frameworks for organizing any meeting, and references to total quality management and the role of collaboration in the work force."--BOOK JACKET.Title Summary field provided by Blackwell North America, Inc. All Rights Reserved