Give yourself the extra edge for your ITIL 4 Foundation certification. Use this book if you want :200+ detailed ITIL® 4 Foundation questions6 realistic practice tests17 targeted ITIL® knowledge areasDetailed solution sets for all questions including :Clear explanationITIL® 4 SyllabusReasoning based on ITIL® core volumesLatest Feedback:Chris Franco (Army Veteran)State of Washington, Executive Services"I completed the ITIL® Foundation complete certification course from iCertify Training shortly after transitioning out of the Army. It helped me quickly integrate into my organization and serve as an asset in our pursuit of providing the best service possible for our customers and citizens.The ITIL certification was a great way to learn the tools and techniques that are being applied in the most competitive industries around the globe. It helped me to rapidly serve as an asset to my organization and quickly identify opportunities for improvement, then get to work."Deborah Ecaruan, Manager (Customer Support)"Training from iCertify NYC provided me with many useful hints and tips I feel would benefit my workplace achieve Operational Excellence and high Customer Satisfaction."Katie V, Healthcare - New York"The ITIL® training Capsule consisting of all visual elaborates, presentations, vocabularies and practical exercises is very informative, useful and practical. It is very effective for a person new to Service management. I was able to pass the ITIL foundation on my first attempt because of the training."iCertify is an authorized training partner with Axelos (Partner ID : 4975)This ITIL® 4 Foundation Certification Guide includes:- 20+ High Quality self-paced online videos (worth $200)- 6 Realistic full-lenght practice tests (worth $200)- 170+ Pages- 200+ Realistic Questions including chapter quiz- Examination call-outs -Highly discounted certification voucherFollow instructions in the "Digital Content" section to access the companion content worth $400 for FREE!!Don't waste your time and $$ elsewhere; purchase this all-access course to get ITIL® certified guaranteed !! ITIL® provides a framework of best-practice guidance for IT service management, and since its creation, ITIL has grown to become the most widely accepted approach to IT service management in the world.This pocket guide has been designed as an introductory overview for anyone who has an interest in or a need to understand more about the objectives, content and coverage of ITIL. This guide describes the key principles of IT service management and provides a high-level overview of each of the corepublications and associated lifecycle phases within ITIL:■ ITIL Service Strategy■ ITIL Service Design■ ITIL Service Transition■ ITIL Service Operation■ ITIL Continual Service Improvement.ITIL 4 provides the guidance organizations need to address new service management challenges and utilize the potential of modern technology. It is designed to ensure a flexible, coordinated and integrated system for the effective governance and management of IT-enabled services."ITIL Foundation" is the first ITIL 4 publication and the latest evolution of the most widely-adopted guidance for ITSM. Its audience ranges from IT and business students taking their first steps in service management to seasoned professionals familiar with earlier versions of ITIL and other sources of industry best practice.